Skills & Competencies for Retail Franchising Coordinator

Retail Franchising Coordinator job profile

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JOB SUMMARY for Retail Franchising Coordinator

Processes franchise applications, explains franchise policies and procedures to new franchise owners and applicants, and coordinates necessary licensing.

JOB RESPONSIBILITIES for Retail Franchising Coordinator

Analyzes and verifies franchise agreement information, provides data necessary to secure business licenses. Ensures all documentation is prepared correctly and is complete.

Retail Franchising Coordinator SALARY RANGE

BASE 50%
$77,475
TOTAL 50%
$81,525
Job Level
A02
Job Code
SM15000270
Education/Degree
Associate's Degree
Reports To
Supervisor or Manager

Retail Franchising Coordinator Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Retail Franchising Coordinator skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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5 hard skills or competencies (industry competencies) for Retail Franchising Coordinator

1 Industry Competency – Retail Industry
Proficiency Level -2
Skill definition-Applying comprehensive knowledge of retail principles, inventory management, pricing strategies, and consumer behavior to effectively manage and operate retail businesses.
Level 1 Behaviors
(General Familiarity)
Describes the application of upselling, cross-selling, and closing sales techniques in retail operations.
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Level 2 Behaviors
(Light Experience)
Conducts research on current and upcoming distribution channels tailored to a specific product category.
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Level 3 Behaviors
(Moderate Experience)
Analyzes consumer buying patterns and trends to predict product and service demands.
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Level 4 Behaviors
(Extensive Experience)
Creates and leverages KPIs to assess the effectiveness of retail sales strategies and promotional methods.
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Level 5 Behaviors
(Mastery)
Designs and executes customer segmentation and personalization techniques to deliver tailored marketing promotions.
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2 Industry Competency – Retail Business Development
Proficiency Level -1
Skill definition-Identifying growth opportunities and driving retail business expansion with a strategic mindset, market awareness, and business acumen.
Level 1 Behaviors
(General Familiarity)
Cites the importance of competitive pricing and cost efficiency in the context of retail business development.
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Level 2 Behaviors
(Light Experience)
Compiles data from past retail Business Development initiatives, including sales figures, customer feedback, and other relevant metrics.
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Level 3 Behaviors
(Moderate Experience)
Analyzes feedback to extract actionable insights and recommend customer-centric enhancements to the retail experience.
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Level 4 Behaviors
(Extensive Experience)
Evaluates and acquires assets that align with the retail business's growth objectives to expand market presence.
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Level 5 Behaviors
(Mastery)
Creates comprehensive risk mitigation strategies with contingency planning to protect the retail business from setbacks.
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3 Retail Franchising Coordinator - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Franchising Coordinator
Proficiency Level - 4
5 Competency for - Retail Franchising Coordinator
Proficiency Level - 5

5 general skills or competencies (Job family competencies) for Retail Franchising Coordinator

1 Job Family Competencies – Computer Literacy
Proficiency Level -2
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Describes how to navigate basic computer tools and software programs.
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Level 2 Behaviors
(Light Experience)
Conducts operating system or software installation and uninstallation.
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Level 3 Behaviors
(Moderate Experience)
Handles the basic troubleshooting of moderately complex software issues.
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Level 4 Behaviors
(Extensive Experience)
Develops the layout and production design for advertisements, brochures, and corporate reports using various software.
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Level 5 Behaviors
(Mastery)
Creates new computer software using coding languages like HTML, JavaScript, and CSS.
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2 Job Family Competencies – Administrative Support
Proficiency Level -2
Skill definition-Executing diverse administrative activities and procedures essential to the smooth operation of an office or facility.
Level 1 Behaviors
(General Familiarity)
Cites issues commonly encountered in administrative support, such as organizational changes or communication challenges.
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Level 2 Behaviors
(Light Experience)
Assists in arranging appointments and meetings to facilitate efficient scheduling and coordination.
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Level 3 Behaviors
(Moderate Experience)
Analyzes complex issues and provides consultation to resolve diverse administrative support-related problems.
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Level 4 Behaviors
(Extensive Experience)
Collaborates with other teams to align administrative project support and coordination.
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Level 5 Behaviors
(Mastery)
Designs a feedback system for internal and external stakeholders to improve and align administrative processes.
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3 Retail Franchising Coordinator - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Franchising Coordinator
Proficiency Level - 4
5 Competency for - Retail Franchising Coordinator
Proficiency Level - 5

8 soft skills or competencies (core competencies) for Retail Franchising Coordinator

1 Core Competencies – Scheduling
Proficiency Level -2
Skill definition-Ability to plan and organize activities, tasks, and resources to achieve business goals and objectives within timeframe and budget.
Level 1 Behaviors
(General Familiarity)
Discusses the importance of scheduling, which includes achieving a good work-life balance.
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Level 2 Behaviors
(Light Experience)
Records employee availability to increase attendance at scheduled meetings.
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Level 3 Behaviors
(Moderate Experience)
Prepares staffing forecast dashboards as well as comparative data on results versus forecasts.
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Level 4 Behaviors
(Extensive Experience)
Manages travel arrangements or schedules, such as booking flights and making hotel or restaurant reservations.
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Level 5 Behaviors
(Mastery)
Creates strategies and objectives to improve the functional infrastructure of general workforce scheduling.
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2 Core Competencies – Office Support Tools
Proficiency Level -2
Skill definition-Using application software available at the desktop in creating, managing, and updating documents, manipulating large data, and generating presentations.
Level 1 Behaviors
(General Familiarity)
Explains the characteristics of each respective type of Office Support Tool.
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Level 2 Behaviors
(Light Experience)
Gathers needed data and compiles them into the database or spreadsheets.
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Level 3 Behaviors
(Moderate Experience)
Participates in evaluation of new office support tools.
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Level 4 Behaviors
(Extensive Experience)
Leads decision-making process to determine future office products, strategy, and implementation.
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Level 5 Behaviors
(Mastery)
Designs and integrates new data management systems using various MS-Office tools.
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3 Retail Franchising Coordinator - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Franchising Coordinator
Proficiency Level - 4
5 Competency for - Retail Franchising Coordinator
Proficiency Level - 5

Summary of Retail Franchising Coordinator skills and competencies

There are 5 hard skills for Retail Franchising Coordinator, Retail Industry, Retail Business Development, Franchise Development and Management, etc.
5 general skills for Retail Franchising Coordinator, Computer Literacy, Administrative Support, Contract Management Software, etc.
8 soft skills for Retail Franchising Coordinator, Scheduling, Office Support Tools, Attention to Detail, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Retail Franchising Coordinator, he or she needs to be proficient in Scheduling, be proficient in Office Support Tools, and be proficient in Attention to Detail.

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