Skills & Competencies for Retail Loss Prevention Representative I

Retail Loss Prevention Representative I job profile

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JOB SUMMARY for Retail Loss Prevention Representative I

Monitors premises to reduce losses due to theft and fraud.

JOB RESPONSIBILITIES for Retail Loss Prevention Representative I

Enforces security measures and procedures, observes areas that are vulnerable to theft and identifies occurrences. Ensures employees understand and follow policies and procedures for loss prevention and cash handling. Collects, records, and maintains loss and incident data in appropriate format and system.

Retail Loss Prevention Representative I SALARY RANGE

BASE 50%
$36,327
TOTAL 50%
$36,413
Job Level
A01
Job Code
SM15000319
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor or Manager

Retail Loss Prevention Representative I Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Retail Loss Prevention Representative I skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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6 hard skills or competencies (industry competencies) for Retail Loss Prevention Representative I

1 Industry Competency – Retail Industry
Proficiency Level -1
Skill definition-Applying comprehensive knowledge of retail principles, inventory management, pricing strategies, and consumer behavior to effectively manage and operate retail businesses.
Level 1 Behaviors
(General Familiarity)
Lists diverse activities and functions of retailing including buying, advertising, and data processing.
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Level 2 Behaviors
(Light Experience)
Records and reports customer feedback to assist in optimizing retail offerings and improving service quality.
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Level 3 Behaviors
(Moderate Experience)
Utilizes advanced software and technology to automate and optimize retail operations.
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Level 4 Behaviors
(Extensive Experience)
Oversees inventory control and supply chain processes to ensure optimal stock levels and minimize costs.
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Level 5 Behaviors
(Mastery)
Leads omnichannel optimization initiatives to ensure a seamless and integrated customer journey.
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2 Industry Competency – Retail Operations
Proficiency Level -1
Skill definition-Overseeing the daily operations and duties of running a retail store or chain in order to ensure customer satisfaction and adequate resources.
Level 1 Behaviors
(General Familiarity)
Lists the tools and technologies employed when facilitating and managing retail processes and procedures.
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Level 2 Behaviors
(Light Experience)
Supports in recognizing and notifying management of inadequate timeframes or available retail staff.
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Level 3 Behaviors
(Moderate Experience)
Researches tools and technologies used to automate monitoring and optimizing inventory levels.
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Level 4 Behaviors
(Extensive Experience)
Oversees task delegation when assigning responsibilities to appropriate retail departments and staff.
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Level 5 Behaviors
(Mastery)
Stays current on market trends and champions innovations that enhance the efficiency and productivity of operations.
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3 Retail Loss Prevention Representative I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Loss Prevention Representative I
Proficiency Level - 4
5 Competency for - Retail Loss Prevention Representative I
Proficiency Level - 5

2 general skills or competencies (Job family competencies) for Retail Loss Prevention Representative I

1 Job Family Competencies – Safety Policies and Procedures
Proficiency Level -1
Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Identifies the most common workplace safety policies and procedures.
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Level 2 Behaviors
(Light Experience)
Suggests amendments to the existing safety policies and procedures to ensure regulatory compliance.
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Level 3 Behaviors
(Moderate Experience)
Works with cross-functional teams to coordinate the changes in our current safety policies and procedures.
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Level 4 Behaviors
(Extensive Experience)
Recommends change initiatives to improve our existing safety policies and procedures.
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Level 5 Behaviors
(Mastery)
Keeps abreast of the latest regulatory changes to ensure alignment of our safety policies.
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2 Job Family Competencies – Inventory Control
Proficiency Level -1
Skill definition-Managing and controlling the availability and sufficiency of supplies to balance supply, meet demands, and ensure a functional supply chain.
Level 1 Behaviors
(General Familiarity)
Lists common tools and systems used in inventory control.
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Level 2 Behaviors
(Light Experience)
Uses appropriate inventory control systems to track inventory inflows or outflows.
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Level 3 Behaviors
(Moderate Experience)
Prepares checklist to monitor inventory quantities and changes.
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Level 4 Behaviors
(Extensive Experience)
Recommends improvements to inventory control processes to reduce risks and ensure high-value inventory.
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Level 5 Behaviors
(Mastery)
Leads the development of automated inventory control systems to manage and prevent bottlenecks.
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3 Retail Loss Prevention Representative I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Loss Prevention Representative I
Proficiency Level - 4
5 Competency for - Retail Loss Prevention Representative I
Proficiency Level - 5

8 soft skills or competencies (core competencies) for Retail Loss Prevention Representative I

1 Core Competencies – Taking Action
Proficiency Level -1
Skill definition-Forecasting business needs and implementing timely corrective actions to satisfy future business demands.
Level 1 Behaviors
(General Familiarity)
Identifies the methodologies used in taking a corrective course of action at work.
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Level 2 Behaviors
(Light Experience)
Teams with others in brainstorming ideas on how to improve business policies and procedures.
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Level 3 Behaviors
(Moderate Experience)
Takes the initiative at work to address specific issues or topics.
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Level 4 Behaviors
(Extensive Experience)
Sets clear business goals and formulates corrective courses of action to achieve them.
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Level 5 Behaviors
(Mastery)
Generates strategic action plans to accelerate the achievement of business goals and objectives.
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2 Core Competencies – Process Improvement
Proficiency Level -1
Skill definition-Analyzing and improving existing processes and workflows to minimize process errors and streamline organizational efficiency.
Level 1 Behaviors
(General Familiarity)
Lists most common tools used for process improvement.
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Level 2 Behaviors
(Light Experience)
Uses metrics to track the effectiveness of process improvement initiatives.
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Level 3 Behaviors
(Moderate Experience)
Utilizes tools in explaining process improvement to allow teams to clearly understand the objectives.
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Level 4 Behaviors
(Extensive Experience)
Presents challenges and offers solutions to overcome barriers for improvements.
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Level 5 Behaviors
(Mastery)
Leads transformational change to restructure business processes and achieve organizational excellence.
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3 Retail Loss Prevention Representative I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Loss Prevention Representative I
Proficiency Level - 4
5 Competency for - Retail Loss Prevention Representative I
Proficiency Level - 5

Summary of Retail Loss Prevention Representative I skills and competencies

There are 6 hard skills for Retail Loss Prevention Representative I, Retail Industry, Retail Operations, Loss Prevention in Retail, etc.
2 general skills for Retail Loss Prevention Representative I, Safety Policies and Procedures, Inventory Control.
8 soft skills for Retail Loss Prevention Representative I, Taking Action, Process Improvement, Attention to Detail, etc.
While the list totals 16 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Retail Loss Prevention Representative I, he or she needs to be proficient in Taking Action, be proficient in Process Improvement, and be proficient in Attention to Detail.

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