Skills & Competencies for Retail Loss Prevention Representative I

Retail Loss Prevention Representative I job profile

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JOB SUMMARY for Retail Loss Prevention Representative I

Monitors premises to reduce losses due to theft and fraud.

JOB RESPONSIBILITIES for Retail Loss Prevention Representative I

Enforces security measures and procedures, observes areas that are vulnerable to theft and identifies occurrences. Ensures employees understand and follow policies and procedures for loss prevention and cash handling. Collects, records, and maintains loss and incident data in appropriate format and system.

Retail Loss Prevention Representative I SALARY RANGE

BASE 50%
$36,327
TOTAL 50%
$36,413
Job Level
A01
Job Code
SM15000319
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor or Manager

Retail Loss Prevention Representative I Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Retail Loss Prevention Representative I skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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6 hard skills or competencies (industry competencies) for Retail Loss Prevention Representative I

1 Industry Competency – Retail Industry
Proficiency Level -1
Skill definition-Applying comprehensive knowledge of retail principles, inventory management, pricing strategies, and consumer behavior to effectively manage and operate retail businesses.
Level 1 Behaviors
(General Familiarity)
Lists diverse activities and functions of retailing including buying, advertising, and data processing.
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Level 2 Behaviors
(Light Experience)
Records and reports customer feedback to assist in optimizing retail offerings and improving service quality.
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Level 3 Behaviors
(Moderate Experience)
Utilizes advanced software and technology to automate and optimize retail operations.
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Level 4 Behaviors
(Extensive Experience)
Oversees inventory control and supply chain processes to ensure optimal stock levels and minimize costs.
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Level 5 Behaviors
(Mastery)
Leads omnichannel optimization initiatives to ensure a seamless and integrated customer journey.
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2 Industry Competency – Retail Operations
Proficiency Level -1
Skill definition-Overseeing the daily operations and duties of running a retail store or chain in order to ensure customer satisfaction and adequate resources.
Level 1 Behaviors
(General Familiarity)
Identifies and cites the different retail departments and communications channels within our organization.
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Level 2 Behaviors
(Light Experience)
Reports operation improvement opportunities to enhance retailer costs and customer experiences.
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Level 3 Behaviors
(Moderate Experience)
Improves customer security and convenience by communicating areas for streamlining payment processing.
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Level 4 Behaviors
(Extensive Experience)
Monitors staff adherence to policies to ensure consistent and efficient delivery of retail operations.
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Level 5 Behaviors
(Mastery)
Establishes our organization's standard operating procedure to ensure efficient retail operations.
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3 Retail Loss Prevention Representative I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Loss Prevention Representative I
Proficiency Level - 4
5 Competency for - Retail Loss Prevention Representative I
Proficiency Level - 5

2 general skills or competencies (Job family competencies) for Retail Loss Prevention Representative I

1 Job Family Competencies – Safety Policies and Procedures
Proficiency Level -1
Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Explains the importance the safety policies and procedures in reducing occupational risks.
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Level 2 Behaviors
(Light Experience)
Suggests amendments to the existing safety policies and procedures to ensure regulatory compliance.
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Level 3 Behaviors
(Moderate Experience)
Summarizes the details of safety procedures including the statement of policy and reduction of hazard practices.
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Level 4 Behaviors
(Extensive Experience)
Oversees the implementation of safety initiatives in adherence to established policies and procedures.
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Level 5 Behaviors
(Mastery)
Develops safety policies and procedures to control the risks associated with our business activities.
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2 Job Family Competencies – Inventory Control
Proficiency Level -1
Skill definition-Managing and controlling the availability and sufficiency of supplies to balance supply, meet demands, and ensure a functional supply chain.
Level 1 Behaviors
(General Familiarity)
Documents the best practices to control and manage inventory stock levels.
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Level 2 Behaviors
(Light Experience)
Tracks inbound and outbound orders to prevent overstocking and out-of-stock inventory.
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Level 3 Behaviors
(Moderate Experience)
Performs inventory audits to ensure alignment of inventory records with physical inventory counts.
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Level 4 Behaviors
(Extensive Experience)
Leverages standard formulas to forecast and control inventory levels.
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Level 5 Behaviors
(Mastery)
Leads and monitors inventory control processes to reduce inventory errors and improve demand forecasting.
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3 Retail Loss Prevention Representative I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Loss Prevention Representative I
Proficiency Level - 4
5 Competency for - Retail Loss Prevention Representative I
Proficiency Level - 5

8 soft skills or competencies (core competencies) for Retail Loss Prevention Representative I

1 Core Competencies – Taking Action
Proficiency Level -1
Skill definition-Forecasting business needs and implementing timely corrective actions to satisfy future business demands.
Level 1 Behaviors
(General Familiarity)
Explains how taking corrective action can minimize business risks.
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Level 2 Behaviors
(Light Experience)
Seeks training opportunities to improve one's job performance.
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Level 3 Behaviors
(Moderate Experience)
Prioritizes tasks and clears up any confusion among conflicting priorities.
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Level 4 Behaviors
(Extensive Experience)
Provides prompt and clear responses to team members' questions and concerns.
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Level 5 Behaviors
(Mastery)
Fosters a culture that promotes innovation to encourage others to try and do different things.
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2 Core Competencies – Process Improvement
Proficiency Level -1
Skill definition-Analyzing and improving existing processes and workflows to minimize process errors and streamline organizational efficiency.
Level 1 Behaviors
(General Familiarity)
Identifies the role and value of process improvement in enhancing organizational productivity.
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Level 2 Behaviors
(Light Experience)
Supports management in identifying opportunities for change and improvement.
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Level 3 Behaviors
(Moderate Experience)
Reviews key indicators to determine steps to improve the overall business process.
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Level 4 Behaviors
(Extensive Experience)
Facilitates training to develop team's process knowledge and initiate change management.
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Level 5 Behaviors
(Mastery)
Designs software and systems to centralize the planning, execution, and tracking of process improvement.
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3 Retail Loss Prevention Representative I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Loss Prevention Representative I
Proficiency Level - 4
5 Competency for - Retail Loss Prevention Representative I
Proficiency Level - 5

Summary of Retail Loss Prevention Representative I skills and competencies

There are 6 hard skills for Retail Loss Prevention Representative I, Retail Industry, Retail Operations, Loss Prevention in Retail, etc.
2 general skills for Retail Loss Prevention Representative I, Safety Policies and Procedures, Inventory Control.
8 soft skills for Retail Loss Prevention Representative I, Taking Action, Process Improvement, Attention to Detail, etc.
While the list totals 16 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Retail Loss Prevention Representative I, he or she needs to be proficient in Taking Action, be proficient in Process Improvement, and be proficient in Attention to Detail.

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