Skills & Competencies for Retail Stock Clerk

Retail Stock Clerk job profile

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JOB SUMMARY for Retail Stock Clerk

Stocks, organizes, and takes inventory of merchandise and returns.

JOB RESPONSIBILITIES for Retail Stock Clerk

Maintains and replenishes neat and orderly displays of merchandise. Displays advertising and pricing signs as needed. Processes shipments using scanning and inventory tracking system.

Retail Stock Clerk SALARY RANGE

BASE 50%
$29,980
TOTAL 50%
$30,166
Job Level
A01
Job Code
SM15000040
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor

Retail Stock Clerk Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Retail Stock Clerk skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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7 hard skills or competencies (industry competencies) for Retail Stock Clerk

1 Industry Competency – Cross Merchandising
Proficiency Level -1
Skill definition-Utilizing visual merchandising techniques to place and display complementary products next to each other to enhance shopping experience and sales.
Level 1 Behaviors
(General Familiarity)
Explains the key components in implementing a successful cross merchandising strategy.
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Level 2 Behaviors
(Light Experience)
Supports the management with product grouping and adjacencies by ensuring balanced and symmetrical displays.
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Level 3 Behaviors
(Moderate Experience)
Tailors product offerings based on seasonal themes and decorations in alignment with relevant events.
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Level 4 Behaviors
(Extensive Experience)
Supports the management in establishing a visually appealing atmosphere to complement brand identity.
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Level 5 Behaviors
(Mastery)
Establishes cross merchandising initiatives to reflect the brand's mission and values across customer touchpoints.
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2 Industry Competency – Bagging and Wrapping
Proficiency Level -2
Skill definition-Ability to effectively and efficiently package items, products, or purchases into bags while considering factors such as item type, size, fragility, and customer preferences.
Level 1 Behaviors
(General Familiarity)
Explains the bagging process, including selection, wrapping, filling, closure, and labeling.
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Level 2 Behaviors
(Light Experience)
Installs bagging machines or automated systems to increase the efficiency of the bagging process.
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Level 3 Behaviors
(Moderate Experience)
Helps the management source eco-friendly packaging materials by coordinating with suppliers.
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Level 4 Behaviors
(Extensive Experience)
Promotes the use of automated wrapping equipment in wrapping products to increase bagging efficiency.
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Level 5 Behaviors
(Mastery)
Leads the finished labeling and bagging of products in a controlled environment.
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3 Retail Stock Clerk - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Stock Clerk
Proficiency Level - 4
5 Competency for - Retail Stock Clerk
Proficiency Level - 5

5 general skills or competencies (Job family competencies) for Retail Stock Clerk

1 Job Family Competencies – Computer Literacy
Proficiency Level -2
Skill definition-Ability to use computers and related technology efficiently.
Level 1 Behaviors
(General Familiarity)
Names the different reports using presentation software, such as PowerPoint.
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Level 2 Behaviors
(Light Experience)
Recognizes and saves files in various file formats as needed.
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Level 3 Behaviors
(Moderate Experience)
Updates important data in existing database records.
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Level 4 Behaviors
(Extensive Experience)
Manages the upgrading of firmware, software, and outdated hardware systems.
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Level 5 Behaviors
(Mastery)
Establishes digital protective measures on intellectual property and data that belong to an organization.
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2 Job Family Competencies – Data Entry
Proficiency Level -2
Skill definition-Transcribing information into an electronic medium such as a computer or other electronic device.
Level 1 Behaviors
(General Familiarity)
Explains codes and instructions in performing data entry.
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Level 2 Behaviors
(Light Experience)
Conducts basic data entry tasks to ensure information accuracy and completion.
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Level 3 Behaviors
(Moderate Experience)
Uses various technologies in performing data entry transactions to improve the overall efficiency.
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Level 4 Behaviors
(Extensive Experience)
Facilitates timely entry of data into the system to correct data incompatibilities.
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Level 5 Behaviors
(Mastery)
Establishes data entry systems to detect data errors and initiate corrective action plans.
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3 Retail Stock Clerk - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Stock Clerk
Proficiency Level - 4
5 Competency for - Retail Stock Clerk
Proficiency Level - 5

10 soft skills or competencies (core competencies) for Retail Stock Clerk

1 Core Competencies – Scheduling
Proficiency Level -1
Skill definition-Ability to plan and organize activities, tasks, and resources to achieve business goals and objectives within timeframe and budget.
Level 1 Behaviors
(General Familiarity)
Cites examples of effective scheduling skills, including data entry, customer service, and appointment setting.
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Level 2 Behaviors
(Light Experience)
Documents different kinds of communications related to work schedules, such as memos, emails, and reports.
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Level 3 Behaviors
(Moderate Experience)
Administers phone calls and emails to respond to customers' inquiries regarding upcoming or scheduled appointments.
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Level 4 Behaviors
(Extensive Experience)
Collaborates with workforce management professionals to integrate scheduling optimization tools.
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Level 5 Behaviors
(Mastery)
Authorizes the planning schedules of companies and organizations that operate in various industries.
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2 Core Competencies – Products And Services
Proficiency Level -1
Skill definition-Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.
Level 1 Behaviors
(General Familiarity)
Cites examples of how customers use our business's products and services.
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Level 2 Behaviors
(Light Experience)
Describes our organization's current marketing campaign.
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Level 3 Behaviors
(Moderate Experience)
Announces and explains updates of products and services and delivery.
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Level 4 Behaviors
(Extensive Experience)
Enhances employees' understanding of several sets of interrelated products and services and their interdependence.
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Level 5 Behaviors
(Mastery)
Conceives and plans our business’s future structure according to the target market and P/S strategy.
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3 Retail Stock Clerk - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Stock Clerk
Proficiency Level - 4
5 Competency for - Retail Stock Clerk
Proficiency Level - 5

Summary of Retail Stock Clerk skills and competencies

There are 7 hard skills for Retail Stock Clerk, Cross Merchandising, Bagging and Wrapping, Retail Customer Interaction, etc.
5 general skills for Retail Stock Clerk, Computer Literacy, Data Entry, Returns Processing, etc.
10 soft skills for Retail Stock Clerk, Scheduling, Products And Services, Standard Operating Procedures (SOP), etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Retail Stock Clerk, he or she needs to be proficient in Scheduling, be proficient in Products And Services, and be proficient in Standard Operating Procedures (SOP).

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