Skills & Competencies for Retail Store Manager Assistant

Retail Store Manager Assistant job profile

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JOB SUMMARY for Retail Store Manager Assistant

Assists the store manager with day-to-day operations of a retail store.

JOB RESPONSIBILITIES for Retail Store Manager Assistant

Ensures customer needs are met, complaints are resolved, and service is quick and efficient.

Retail Store Manager Assistant SALARY RANGE

BASE 50%
$50,659
TOTAL 50%
$51,983
Job Level
M01
Job Code
SM15000296
Education/Degree
High School Diploma or Technical Certificate
Reports To
Retail Store Manager

Retail Store Manager Assistant Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Retail Store Manager Assistant skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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8 hard skills or competencies (industry competencies) for Retail Store Manager Assistant

1 Industry Competency – Retail Industry
Proficiency Level -2
Skill definition-Applying comprehensive knowledge of retail principles, inventory management, pricing strategies, and consumer behavior to effectively manage and operate retail businesses.
Level 1 Behaviors
(General Familiarity)
Lists diverse activities and functions of retailing including buying, advertising, and data processing.
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Level 2 Behaviors
(Light Experience)
Records and reports customer feedback to assist in optimizing retail offerings and improving service quality.
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Level 3 Behaviors
(Moderate Experience)
Utilizes advanced software and technology to automate and optimize retail operations.
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Level 4 Behaviors
(Extensive Experience)
Oversees inventory control and supply chain processes to ensure optimal stock levels and minimize costs.
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Level 5 Behaviors
(Mastery)
Leads omnichannel optimization initiatives to ensure a seamless and integrated customer journey.
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2 Industry Competency – Merchandising
Proficiency Level -2
Skill definition-Strategically planning, executing, and managing product merchandising, pricing, and promotions to increase customer engagement and maximize revenue.
Level 1 Behaviors
(General Familiarity)
Explains how effective merchandising can increase sales, generate revenue, and improve brand awareness.
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Level 2 Behaviors
(Light Experience)
Helps in arranging merchandise displays adhering to a planogram and precise brand guidelines.
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Level 3 Behaviors
(Moderate Experience)
Utilizes analytics and sales data to optimize and improve online and offline merchandising performance.
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Level 4 Behaviors
(Extensive Experience)
Monitors and controls inventory levels to estimate purchase reorders of merchandise accurately.
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Level 5 Behaviors
(Mastery)
Establishes and implements SOPs to optimize organizational merchandising operations.
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3 Retail Store Manager Assistant - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Store Manager Assistant
Proficiency Level - 4
5 Competency for - Retail Store Manager Assistant
Proficiency Level - 5

3 general skills or competencies (Job family competencies) for Retail Store Manager Assistant

1 Job Family Competencies – Compliance Management
Proficiency Level -2
Skill definition-Developing and managing compliance tools and processes to ensure employees and operations adhered to laws, regulations, and requirements.
Level 1 Behaviors
(General Familiarity)
Discusses the role and importance of regulatory compliance in the organization.
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Level 2 Behaviors
(Light Experience)
Gathers reports related to analyses and recommendations for compliance management.
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Level 3 Behaviors
(Moderate Experience)
Implements revenue cycle management policies to ensure compliance throughout the financial process.
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Level 4 Behaviors
(Extensive Experience)
Engages investors to ensure compliance with financial management standards and company expectations.
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Level 5 Behaviors
(Mastery)
Develops financial policies to ensure compliance with internal regulations and industry best practices.
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2 Job Family Competencies – Promotion
Proficiency Level -2
Skill definition-Developing and implementing promotional activities to attract and increase the awareness of customers in buying products.
Level 1 Behaviors
(General Familiarity)
Explains the principles of promotion and its importance to the marketing efforts.
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Level 2 Behaviors
(Light Experience)
Logs schedules for promotions in target accounts.
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Level 3 Behaviors
(Moderate Experience)
Helps senior management in developing promotional plans based on the product or service features.
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Level 4 Behaviors
(Extensive Experience)
Leads the execution of promotional initiatives in accordance with the key metrics.
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Level 5 Behaviors
(Mastery)
Develops effective and innovative strategies for project promotion.
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3 Retail Store Manager Assistant - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Store Manager Assistant
Proficiency Level - 4
5 Competency for - Retail Store Manager Assistant
Proficiency Level - 5

10 soft skills or competencies (core competencies) for Retail Store Manager Assistant

1 Core Competencies – Financial Acumen
Proficiency Level -2
Skill definition-Obtaining financial information and applying financial understanding to foster sound judgment and correct business decisions.
Level 1 Behaviors
(General Familiarity)
Lists obstacles and challenges in managing financial transactions of an organization.
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Level 2 Behaviors
(Light Experience)
Researches market trends and needs to help provide market insights for financial decision-making processes.
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Level 3 Behaviors
(Moderate Experience)
Utilizes cost-benefit thinking to set priorities and identify cost-effective approaches.
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Level 4 Behaviors
(Extensive Experience)
Pursues various ways to optimize tax strategies to minimize taxes.
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Level 5 Behaviors
(Mastery)
Sets organizational priorities by aligning finances with strategic business goals and objectives.
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2 Core Competencies – Budgeting
Proficiency Level -1
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Lists the elements and the steps on how to conduct budgeting.
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Level 2 Behaviors
(Light Experience)
Tracks and reports financial inefficiencies to ensure smooth functioning of our budgeting processes.
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Level 3 Behaviors
(Moderate Experience)
Works with senior management in creating appropriate budget amounts.
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Level 4 Behaviors
(Extensive Experience)
Recommends alternative budgeting strategies for resolving budgeting issues in our workplace.
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Level 5 Behaviors
(Mastery)
Introduces technologies, policies, and programs for more effective budget management.
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3 Retail Store Manager Assistant - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Store Manager Assistant
Proficiency Level - 4
5 Competency for - Retail Store Manager Assistant
Proficiency Level - 5

Summary of Retail Store Manager Assistant skills and competencies

There are 8 hard skills for Retail Store Manager Assistant, Retail Industry, Merchandising, Retail Operations, etc.
3 general skills for Retail Store Manager Assistant, Compliance Management, Promotion, Inventory Management.
10 soft skills for Retail Store Manager Assistant, Financial Acumen, Budgeting, Planning and Organizing, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Retail Store Manager Assistant, he or she needs to be proficient in Financial Acumen, be proficient in Budgeting, and be proficient in Planning and Organizing.

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