Skills & Competencies for Retail Tire Sales Associate

Retail Tire Sales Associate job profile

Book a Demo and Receive a Sample Job Profile

JOB SUMMARY for Retail Tire Sales Associate

Evaluates retail customer needs and makes product/service recommendations accordingly.

JOB RESPONSIBILITIES for Retail Tire Sales Associate

Schedules appointments with the service department. Answers telephone calls in a professional manner and refers callers to the appropriate personnel. Ensures retail area is maintained in a neat, clean, professional manner. Aids in receiving, stocking and maintaining all displays.

Retail Tire Sales Associate SALARY RANGE

BASE 50%
$35,224
TOTAL 50%
$40,930
Job Level
A01
Job Code
SM15000360
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor or Manager

Retail Tire Sales Associate Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Retail Tire Sales Associate skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
BOOK A DEMO

5 hard skills or competencies (industry competencies) for Retail Tire Sales Associate

1 Industry Competency – Retail Industry
Proficiency Level -1
Skill definition-Applying comprehensive knowledge of retail principles, inventory management, pricing strategies, and consumer behavior to effectively manage and operate retail businesses.
Level 1 Behaviors
(General Familiarity)
Lists diverse activities and functions of retailing including buying, advertising, and data processing.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Records and reports customer feedback to assist in optimizing retail offerings and improving service quality.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Utilizes advanced software and technology to automate and optimize retail operations.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Oversees inventory control and supply chain processes to ensure optimal stock levels and minimize costs.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Leads omnichannel optimization initiatives to ensure a seamless and integrated customer journey.
See 4 More Skill Behaviors
2 Industry Competency – Retail Customer Support
Proficiency Level -1
Skill definition-Providing assistance and resolutions to retail customers, ensuring their satisfaction and maintaining a positive customer experience.
Level 1 Behaviors
(General Familiarity)
Identifies common retail customer support channels for addressing customer inquiries or concerns.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Records basic customer information accurately, such as name, contact details, and inquiry details.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Resolves customer complaints or issues related to product quality, shipping delays, or billing discrepancies.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Manages cross-functional projects aimed at improving customer support processes and workflows.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Evaluates the effectiveness of customer support channels to identify areas for improvement and implement best practices.
See 4 More Skill Behaviors
3 Retail Tire Sales Associate - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Tire Sales Associate
Proficiency Level - 4
5 Competency for - Retail Tire Sales Associate
Proficiency Level - 5

4 general skills or competencies (Job family competencies) for Retail Tire Sales Associate

1 Job Family Competencies – Customer Acquisition
Proficiency Level -2
Skill definition-Attracting and converting new customers for our business.
Level 1 Behaviors
(General Familiarity)
Documents the best practices used in customer acquisition strategies.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Tracks market needs, industry trends, and competitive dynamics in customer acquisition.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Performs customer analyses to make acquisition offers and maximize customer acquisition volume.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Oversees customer acquisition funnel to improve the effectiveness of attracting customers.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Develops value-based customer segmentation models to ensure the acquisition of new customers.
See 4 More Skill Behaviors
2 Job Family Competencies – Service Delivery
Proficiency Level -1
Skill definition-Creating and implementing innovative strategic plans and solutions to address customer concerns and needs and meet service delivery expectations.
Level 1 Behaviors
(General Familiarity)
Documents the techniques and organizational principles used to provide great service delivery.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Follows established standards and policies in delivering various business services.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Implements the service delivery process from start to finish to ensure meeting of customer expectations.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Leverages our resources in driving efficient and cost-effective delivery of services.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Establishes performance criteria to measure and optimize the effectiveness of service delivery.
See 4 More Skill Behaviors
3 Retail Tire Sales Associate - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Tire Sales Associate
Proficiency Level - 4
5 Competency for - Retail Tire Sales Associate
Proficiency Level - 5

8 soft skills or competencies (core competencies) for Retail Tire Sales Associate

1 Core Competencies – Self-Motivation
Proficiency Level -2
Skill definition-Ability to identify one's own strengths, set goals and work hard in achieving goals, standards, and targets without external rewards or punishments.
Level 1 Behaviors
(General Familiarity)
Distinguishes the differences between intrinsic and extrinsic motivators.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Seeks recommendations and advice to improve future work processes and refine own competency gaps.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Encourages self to keep learning and acquiring knowledge on industry trends or skillset development.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Recognizes employees' achievements and milestones with word praises to encourage continued performance.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Shares innovative motivation techniques and exercises to boost self-motivation within our business.
See 4 More Skill Behaviors
2 Core Competencies – Initiative
Proficiency Level -2
Skill definition-Taking decisive action and initiating plans independently to address problems, improve professional life, and achieve goals.
Level 1 Behaviors
(General Familiarity)
Identifies types of environments that motivate or de-motivate initiative.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Supports initiative to complete goals well before the deadline.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Takes the initiative at work to come up with new approaches.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Predicts contingencies in advance and assumes predictable risks.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Seeks out opportunities and experiences that stretch own or team limitations.
See 4 More Skill Behaviors
3 Retail Tire Sales Associate - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Tire Sales Associate
Proficiency Level - 4
5 Competency for - Retail Tire Sales Associate
Proficiency Level - 5

Summary of Retail Tire Sales Associate skills and competencies

There are 5 hard skills for Retail Tire Sales Associate, Retail Industry, Retail Customer Support, Retail Customer Interaction, etc.
4 general skills for Retail Tire Sales Associate, Customer Acquisition, Service Delivery, Promotion, etc.
8 soft skills for Retail Tire Sales Associate, Self-Motivation, Initiative, Effective Communication, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Retail Tire Sales Associate, he or she needs to be proficient in Self-Motivation, be proficient in Initiative, and be skilled in Effective Communication.

It's Easy to Get Started

Get the precision you need to assess, hire, and develop top talent with skills and competencies – see how with a personalized demo.