Skills & Competencies for Retail Tire Sales Associate

Retail Tire Sales Associate job profile

Book a Demo and Receive a Sample Job Profile

JOB SUMMARY for Retail Tire Sales Associate

Evaluates retail customer needs and makes product/service recommendations accordingly.

JOB RESPONSIBILITIES for Retail Tire Sales Associate

Schedules appointments with the service department. Answers telephone calls in a professional manner and refers callers to the appropriate personnel. Ensures retail area is maintained in a neat, clean, professional manner. Aids in receiving, stocking and maintaining all displays.

Retail Tire Sales Associate SALARY RANGE

BASE 50%
$35,224
TOTAL 50%
$40,930
Job Level
A01
Job Code
SM15000360
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor or Manager

Retail Tire Sales Associate Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Retail Tire Sales Associate skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
BOOK A DEMO

5 hard skills or competencies (industry competencies) for Retail Tire Sales Associate

1 Industry Competency – Retail Industry
Proficiency Level -1
Skill definition-Applying comprehensive knowledge of retail principles, inventory management, pricing strategies, and consumer behavior to effectively manage and operate retail businesses.
Level 1 Behaviors
(General Familiarity)
Describes the application of upselling, cross-selling, and closing sales techniques in retail operations.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Follows the established merchandising guidelines when organizing product displays and storage.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Conducts regular retail audits to optimize operations, improve performance, and uphold standards.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Guides and mentors the staff in visual merchandising best practices to maintain consistent and high-quality displays.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Develops and implements new retail business models to enhance the customer experience and foster brand loyalty.
See 4 More Skill Behaviors
2 Industry Competency – Retail Customer Support
Proficiency Level -1
Skill definition-Providing assistance and resolutions to retail customers, ensuring their satisfaction and maintaining a positive customer experience.
Level 1 Behaviors
(General Familiarity)
Describes the importance of customer reviews and ratings in retail decision-making.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Informs customers of promotional offers, discounts, and loyalty programs available to support sales.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Assesses customer needs and preferences to provide personalized product recommendations or solutions.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Collaborates with logistics and fulfillment teams to ensure timely delivery of orders and address shipping issues.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Designs comprehensive customer support training programs to ensure consistent service quality and policy compliance.
See 4 More Skill Behaviors
3 Retail Tire Sales Associate - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Tire Sales Associate
Proficiency Level - 4
5 Competency for - Retail Tire Sales Associate
Proficiency Level - 5

4 general skills or competencies (Job family competencies) for Retail Tire Sales Associate

1 Job Family Competencies – Customer Acquisition
Proficiency Level -2
Skill definition-Attracting and converting new customers for our business.
Level 1 Behaviors
(General Familiarity)
Collects customer data to identify needs for customer acquisition.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Assists in calculating customer acquisition cost.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Executes effective techniques in customer acquisition to target and reach new customers.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Determines critical success factors for new customer acquisition to attain all of our sales goals.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Builds new channels, platforms, tools, and systems to improve and scale customer acquisition.
See 4 More Skill Behaviors
2 Job Family Competencies – Service Delivery
Proficiency Level -1
Skill definition-Creating and implementing innovative strategic plans and solutions to address customer concerns and needs and meet service delivery expectations.
Level 1 Behaviors
(General Familiarity)
Describes the importance of service delivery in meeting customer expectations and business goals.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Assists in creating action plans to streamline the service delivery process.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Defines key metrics in measuring service delivery process.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Directs the implementation of service standards to ensure quality-focused delivery of services.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Designs end-to-end customer-driven solutions to deliver high quality services and customer satisfaction.
See 4 More Skill Behaviors
3 Retail Tire Sales Associate - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Tire Sales Associate
Proficiency Level - 4
5 Competency for - Retail Tire Sales Associate
Proficiency Level - 5

8 soft skills or competencies (core competencies) for Retail Tire Sales Associate

1 Core Competencies – Self-Motivation
Proficiency Level -2
Skill definition-Ability to identify one's own strengths, set goals and work hard in achieving goals, standards, and targets without external rewards or punishments.
Level 1 Behaviors
(General Familiarity)
Describes benefits of personal drive to achieve goals or standards.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Commits to personal and organizational goals.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Cultivates a mindset that stays curious, positive, and resilient.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Creates a vision board with company goals and objectives to increase motivation within the team.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Delivers training activities to build continuous self-motivation and confidence across our organization.
See 4 More Skill Behaviors
2 Core Competencies – Initiative
Proficiency Level -2
Skill definition-Taking decisive action and initiating plans independently to address problems, improve professional life, and achieve goals.
Level 1 Behaviors
(General Familiarity)
Describes the critical role of initiative in successfully achieving the goal.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Identifies opportunities to produce the best results.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Prepares for unexpected contingencies to prevent possible risks.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Leverages strengths from one environment to apply them to another.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Cultivates team members' habits of self-motivation and self-management.
See 4 More Skill Behaviors
3 Retail Tire Sales Associate - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Tire Sales Associate
Proficiency Level - 4
5 Competency for - Retail Tire Sales Associate
Proficiency Level - 5

Summary of Retail Tire Sales Associate skills and competencies

There are 5 hard skills for Retail Tire Sales Associate, Retail Industry, Retail Customer Support, Retail Customer Interaction, etc.
4 general skills for Retail Tire Sales Associate, Customer Acquisition, Service Delivery, Promotion, etc.
8 soft skills for Retail Tire Sales Associate, Self-Motivation, Initiative, Effective Communication, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Retail Tire Sales Associate, he or she needs to be proficient in Self-Motivation, be proficient in Initiative, and be skilled in Effective Communication.

It's Easy to Get Started

Get the precision you need to assess, hire, and develop top talent with skills and competencies – see how with a personalized demo.