Skills & Competencies for Retail Tire Store Manager

Retail Tire Store Manager job profile

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JOB SUMMARY for Retail Tire Store Manager

Plans and directs the day-to-day operations of retail tire store/center.

JOB RESPONSIBILITIES for Retail Tire Store Manager

Develops strategies to improve customer service, drive store sales, and increase profitability. Ensures customer needs are met, complaints are resolved, and service is quick and efficient. Hires and manages store personnel.

Retail Tire Store Manager SALARY RANGE

BASE 50%
$76,388
TOTAL 50%
$92,240
Job Level
M02
Job Code
SM15000358
Education/Degree
Bachelor's Degree
Reports To
Top Management

Retail Tire Store Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Retail Tire Store Manager skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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6 hard skills or competencies (industry competencies) for Retail Tire Store Manager

1 Industry Competency – Retail Industry
Proficiency Level -2
Skill definition-Applying comprehensive knowledge of retail principles, inventory management, pricing strategies, and consumer behavior to effectively manage and operate retail businesses.
Level 1 Behaviors
(General Familiarity)
Defines the importance of effective merchandising strategies in boosting retail sales and profit margins.
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Level 2 Behaviors
(Light Experience)
Assists customers with product inquiries by providing information about features, pricing, and availability.
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Level 3 Behaviors
(Moderate Experience)
Addresses intricate complaints and concerns effectively to ensure customer satisfaction and retention.
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Level 4 Behaviors
(Extensive Experience)
Contributes to the development of retail pricing strategies to maximize profitability and competitiveness.
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Level 5 Behaviors
(Mastery)
Champions the adoption of predictive analytics to optimize pricing, inventory management, and marketing strategies.
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2 Industry Competency – Retail Operations
Proficiency Level -3
Skill definition-Overseeing the daily operations and duties of running a retail store or chain in order to ensure customer satisfaction and adequate resources.
Level 1 Behaviors
(General Familiarity)
Describes the potential bottlenecks and challenges when managing our organization's retail operations.
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Level 2 Behaviors
(Light Experience)
Assists in monitoring the inventory, schedules, and resources required in our organization's retail operation.
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Level 3 Behaviors
(Moderate Experience)
Analyzes customer feedback and complaints to gain insights for facilitating retail improvements.
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Level 4 Behaviors
(Extensive Experience)
Evaluates our organization's supply chain management to determine cost-saving improvements.
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Level 5 Behaviors
(Mastery)
Builds monitoring systems for tracking and overseeing employee performance when adhering to retail procedures.
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3 Retail Tire Store Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Tire Store Manager
Proficiency Level - 4
5 Competency for - Retail Tire Store Manager
Proficiency Level - 5

4 general skills or competencies (Job family competencies) for Retail Tire Store Manager

1 Job Family Competencies – Training and Development
Proficiency Level -3
Skill definition-The process of improving the job performance of an individual or group through structured and planned training sessions.
Level 1 Behaviors
(General Familiarity)
Compiles a list of risks and challenges in the training and development process.
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Level 2 Behaviors
(Light Experience)
Applies appropriate methods and tools in assessing the learning needs of a specific group of employees.
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Level 3 Behaviors
(Moderate Experience)
Assesses training needs to develop a curriculum in support of employee skill development.
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Level 4 Behaviors
(Extensive Experience)
Creates the strategy and oversees the design, development and delivery of training programs to ensure compliance with regulations.
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Level 5 Behaviors
(Mastery)
Champions the adoption of assessment instruments to evaluate learning outcomes.
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2 Job Family Competencies – Promotion
Proficiency Level -3
Skill definition-Developing and implementing promotional activities to attract and increase the awareness of customers in buying products.
Level 1 Behaviors
(General Familiarity)
Describes the significance of brand image development to promotion efforts.
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Level 2 Behaviors
(Light Experience)
Documents information needed for promotional activities such as product details and features.
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Level 3 Behaviors
(Moderate Experience)
Generates reports that outline customers’ interest levels and questions asked at various events.
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Level 4 Behaviors
(Extensive Experience)
Leads market research studies and evaluates findings to understand customer and market opportunities.
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Level 5 Behaviors
(Mastery)
Creates engaging promotions including deals to encourage target market purchases.
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3 Retail Tire Store Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Tire Store Manager
Proficiency Level - 4
5 Competency for - Retail Tire Store Manager
Proficiency Level - 5

14 soft skills or competencies (core competencies) for Retail Tire Store Manager

1 Core Competencies – Financial Acumen
Proficiency Level -3
Skill definition-Obtaining financial information and applying financial understanding to foster sound judgment and correct business decisions.
Level 1 Behaviors
(General Familiarity)
Describes the differences between bookkeeping and accounting.
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Level 2 Behaviors
(Light Experience)
Applies techniques to maximize profit and minimize losses that affect our business's financial status.
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Level 3 Behaviors
(Moderate Experience)
Handles challenges and unexpected budgetary issues and adheres to corporate policies.
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Level 4 Behaviors
(Extensive Experience)
Develops clear financial vision to guide employees in achieving organizational purpose and goals.
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Level 5 Behaviors
(Mastery)
Creates strategies to reach critical financial goals and business objectives.
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2 Core Competencies – Budgeting
Proficiency Level -2
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and principles of budgeting operations.
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Level 2 Behaviors
(Light Experience)
Assists in developing and improving budgeting models, plans, and strategies.
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Level 3 Behaviors
(Moderate Experience)
Compares planned budgets vs. actual expenditures, identifies, reports, and explains variances.
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Level 4 Behaviors
(Extensive Experience)
Determines system capabilities and needs to improve the process for financial budgeting.
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Level 5 Behaviors
(Mastery)
Develops financial models to support the strategic improvement of our budgeting processes.
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3 Retail Tire Store Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Retail Tire Store Manager
Proficiency Level - 4
5 Competency for - Retail Tire Store Manager
Proficiency Level - 5

Summary of Retail Tire Store Manager skills and competencies

There are 6 hard skills for Retail Tire Store Manager, Retail Industry, Retail Operations, Membership Program, etc.
4 general skills for Retail Tire Store Manager, Training and Development, Promotion, Sales Management, etc.
14 soft skills for Retail Tire Store Manager, Financial Acumen, Budgeting, Customer Relationship Management, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Retail Tire Store Manager, he or she needs to be skilled in Financial Acumen, be proficient in Budgeting, and be skilled in Customer Relationship Management.

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