Skills & Competencies for Inside Sales Representative I
Inside Sales Representative I job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Inside Sales Representative I
Responsible for an assigned territory or portfolio of customers to target for remote sales development calls.
JOB RESPONSIBILITIES for Inside Sales Representative I
Coordinates with field sales team members to understand customers' unique needs and potential sales opportunities. Reaches out to customers to promote new and existing products and services, offer special discounts and promotions, or provide essential account management services. Selects appropriate product information to meet the needs of individual customers, support upselling, and achieve sales targets. Develops connections with customers and may conduct field visits. May participate in sales efforts as part of a larger team.
Inside Sales Representative I SALARY RANGE
BASE 50%
$55,962
TOTAL 50%
$61,502
Job Level
P01
Job Code
SM15000396
Education/Degree
Bachelor's Degree
Reports To
Supervisor or Manager
Inside Sales Representative I Skills and Competencies List
10 general skills or competencies (Job family competencies) for Inside Sales Representative I
1
Job Family Competencies –
Outbound Sales Calls
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Explains the importance of outbound sales calls in achieving business goals.
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Level 2 Behaviors
(Light Experience)
Works with specific tools used in handling outbound calls to meet sales quotas.
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Level 3 Behaviors
(Moderate Experience)
Performs call monitoring to outbound calls to identify new sales opportunities and generate more leads.
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Level 4 Behaviors
(Extensive Experience)
Oversees outbound sales activities to ensure teams' adherence to industry standards and call center metrics.
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Level 5 Behaviors
(Mastery)
Forecasts future trends on outbound calling to gain competitive advantage on the market.
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2
Job Family Competencies –
Cold Calling
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Lists the new tools and techniques required to perform successful cold calling.
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Level 2 Behaviors
(Light Experience)
Tracks all the records in cold calling and sales prospecting.
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Level 3 Behaviors
(Moderate Experience)
Maintains partnerships with clients through cold calling.
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Level 4 Behaviors
(Extensive Experience)
Provides training to employees on cold calling and outreach tactics to enhance their performance.
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Level 5 Behaviors
(Mastery)
Establishes the latest and effective cold calling strategies from basic research to follow-up.
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3
Inside Sales Representative I
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Inside Sales Representative I
Proficiency Level - 4
5
Competency for -
Inside Sales Representative I
Proficiency Level - 5
8 soft skills or competencies (core competencies) for Inside Sales Representative I
1
Core Competencies –
Self-Motivation
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Explains the importance of self-motivational skills in our workplace.
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Level 2 Behaviors
(Light Experience)
Shows initiative in taking on new responsibilities to expand knowledge and gain experience.
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Level 3 Behaviors
(Moderate Experience)
Follows SMART principles to set high but realistic goals.
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Level 4 Behaviors
(Extensive Experience)
Researches communication techniques and work styles to determine ways to help our employees motivate themselves.
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Level 5 Behaviors
(Mastery)
Stays current in new reward schemes to boost our employee's competitiveness and retain top talents.
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2
Core Competencies –
Initiative
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Identifies types of environments that motivate or de-motivate initiative.
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Level 2 Behaviors
(Light Experience)
Supports initiative to complete goals well before the deadline.
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Level 3 Behaviors
(Moderate Experience)
Takes the initiative at work to come up with new approaches.
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Level 4 Behaviors
(Extensive Experience)
Reviews problems or issues independently to initiate solutions.
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Level 5 Behaviors
(Mastery)
Shares insights to suggest ideas and solutions in boosting workplace initiative.
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3
Inside Sales Representative I
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Inside Sales Representative I
Proficiency Level - 4
5
Competency for -
Inside Sales Representative I
Proficiency Level - 5
Summary of Inside Sales Representative I skills and competencies
There are 0 hard skills for Inside Sales Representative I.
10 general skills for Inside Sales Representative I, Outbound Sales Calls, Cold Calling, Consultative Selling, etc.
8 soft skills for Inside Sales Representative I, Self-Motivation, Initiative, Effective Communication, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Inside Sales Representative I, he or she needs to be skilled in Self-Motivation, be skilled in Initiative, and be skilled in Effective Communication.
10 general skills for Inside Sales Representative I, Outbound Sales Calls, Cold Calling, Consultative Selling, etc.
8 soft skills for Inside Sales Representative I, Self-Motivation, Initiative, Effective Communication, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Inside Sales Representative I, he or she needs to be skilled in Self-Motivation, be skilled in Initiative, and be skilled in Effective Communication.
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