Skills & Competencies for Inside Sales Representative I
Inside Sales Representative I job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Inside Sales Representative I
Responsible for an assigned territory or portfolio of customers to target for remote sales development calls.
JOB RESPONSIBILITIES for Inside Sales Representative I
Coordinates with field sales team members to understand customers' unique needs and potential sales opportunities. Reaches out to customers to promote new and existing products and services, offer special discounts and promotions, or provide essential account management services. Selects appropriate product information to meet the needs of individual customers, support upselling, and achieve sales targets. Develops connections with customers and may conduct field visits. May participate in sales efforts as part of a larger team.
Inside Sales Representative I SALARY RANGE
BASE 50%
$56,108
TOTAL 50%
$61,662
Job Level
P01
Job Code
SM15000396
Education/Degree
Bachelor's Degree
Reports To
Supervisor or Manager
Inside Sales Representative I Skills and Competencies List
10 general skills or competencies (Job family competencies) for Inside Sales Representative I
1
Job Family Competencies –
Outbound Sales Calls
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Discusses the different types of outbound sales calls.
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Level 2 Behaviors
(Light Experience)
Supports the management in writing sales call scripts to increase outbound call quality.
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Level 3 Behaviors
(Moderate Experience)
Helps outbound calling campaigns to generate new leads and drive sales pipeline.
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Level 4 Behaviors
(Extensive Experience)
Directs the development outbound call sales activities to increase lead conversions and meet sales goals.
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Level 5 Behaviors
(Mastery)
Champions the adoption of advanced tools and methods to improve the efficiency of outbound call sales.
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2
Job Family Competencies –
Cold Calling
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Identifies the methodologies of cold calling in our organization.
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Level 2 Behaviors
(Light Experience)
Generates leads through aggressive daily cold calling and independent research.
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Level 3 Behaviors
(Moderate Experience)
Generates sales through outbound cold calling to lead follow-up using various techniques.
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Level 4 Behaviors
(Extensive Experience)
Monitors the market research to collect accurate and complete customer information.
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Level 5 Behaviors
(Mastery)
Creates overall metrics and KPIs to assess the performance of cold calling activities.
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3
Inside Sales Representative I
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Inside Sales Representative I
Proficiency Level - 4
5
Competency for -
Inside Sales Representative I
Proficiency Level - 5
8 soft skills or competencies (core competencies) for Inside Sales Representative I
1
Core Competencies –
Self-Motivation
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Describes the concept, types, and characteristics of self-motivation.
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Level 2 Behaviors
(Light Experience)
Gathers additional learning to fulfill a sense of accomplishment and increase self-motivation.
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Level 3 Behaviors
(Moderate Experience)
Deals with setbacks and continues to pursue our business goals despite obstacles.
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Level 4 Behaviors
(Extensive Experience)
Manages the allocation of career development resources to improve employee motivation and productivity.
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Level 5 Behaviors
(Mastery)
Mentors potential successors to lead others and enable self-motivation through career growth.
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2
Core Competencies –
Initiative
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Explains how initiative helps in daily work.
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Level 2 Behaviors
(Light Experience)
Recognizes own strengths and minimizes limitations in taking initiative.
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Level 3 Behaviors
(Moderate Experience)
Proposes alternative ways to achieve the project's objectives.
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Level 4 Behaviors
(Extensive Experience)
Maintains sanity in an emergency and makes a resolute decision to take corrective action.
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Level 5 Behaviors
(Mastery)
Encourages viewing setbacks or failures as learning opportunities.
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3
Inside Sales Representative I
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Inside Sales Representative I
Proficiency Level - 4
5
Competency for -
Inside Sales Representative I
Proficiency Level - 5
Summary of Inside Sales Representative I skills and competencies
There are 0 hard skills for Inside Sales Representative I.
10 general skills for Inside Sales Representative I, Outbound Sales Calls, Cold Calling, Consultative Selling, etc.
8 soft skills for Inside Sales Representative I, Self-Motivation, Initiative, Effective Communication, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Inside Sales Representative I, he or she needs to be skilled in Self-Motivation, be skilled in Initiative, and be skilled in Effective Communication.
10 general skills for Inside Sales Representative I, Outbound Sales Calls, Cold Calling, Consultative Selling, etc.
8 soft skills for Inside Sales Representative I, Self-Motivation, Initiative, Effective Communication, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Inside Sales Representative I, he or she needs to be skilled in Self-Motivation, be skilled in Initiative, and be skilled in Effective Communication.
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