12 general skills or competencies (Job family competencies) for Sales Director
Skill definition-Planning strategies and tactics for the business to grow and expand.
Level 1 Behaviors
(General Familiarity)
Identifies the principles and procedures of business development.
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Level 2 Behaviors
(Light Experience)
Gathers relevant information from the respective teams to support business development activities.
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Level 3 Behaviors
(Moderate Experience)
Maintains customer satisfaction throughout the dealership to contribute to business development.
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Level 4 Behaviors
(Extensive Experience)
Leverages social media platforms to promote business development activities for our organization.
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Level 5 Behaviors
(Mastery)
Develops an effective business development plan with a focus on the target counties.
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Skill definition-Distributing a product to the market through third parties to increase sales and customer outreach.
Level 1 Behaviors
(General Familiarity)
Identifies the importance of channel sales in our organization.
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Level 2 Behaviors
(Light Experience)
Records the overall channel sales data using a specific sales system.
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Level 3 Behaviors
(Moderate Experience)
Maintains sales budgets for assigned distributor accounts to support the channel program.
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Level 4 Behaviors
(Extensive Experience)
Collaborates with various parties to analyze channel sales for new business opportunities.
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Level 5 Behaviors
(Mastery)
Establishes the latest trends of channel sales to stay ahead of the other competing companies in the industry.
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13 soft skills or competencies (core competencies) for Sales Director
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Documents best practices in planning and organizing work to address important tasks.
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Level 2 Behaviors
(Light Experience)
Discusses the positive and negative outcomes of planning and organization in the workplace.
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Level 3 Behaviors
(Moderate Experience)
Helps set up new practices to anticipate and address the needs of planning and organization initiatives.
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Level 4 Behaviors
(Extensive Experience)
Facilitates the adoption of advanced tools to streamline the process of planning and organization.
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Level 5 Behaviors
(Mastery)
Develops best practices in planning and organizing activities to improve organizational efficiency.
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Skill definition-Identifying, developing and tracking clear goals to support business strategies.
Level 1 Behaviors
(General Familiarity)
Explains the relationships and differences between strategy and goal.
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Level 2 Behaviors
(Light Experience)
Escalates concerns and issues regarding goal setting and modifications, as necessary.
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Level 3 Behaviors
(Moderate Experience)
Implements the goal setting strategies and best practices throughout our business.
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Level 4 Behaviors
(Extensive Experience)
Drives continuous improvements regarding the processes and tools for goal setting and tracking.
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Level 5 Behaviors
(Mastery)
Fosters effective methods and best practices of goal setting and communication.
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Summary of Sales Director skills and competencies
There are 0 hard skills for Sales Director.
12 general skills for Sales Director, Business Development, Channel Sales, Knowledge of Customers, etc.
13 soft skills for Sales Director, Planning and Organizing, Goal Setting, Driving Results, etc.
While the list totals 25 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Sales Director, he or she needs to be an expert in Planning and Organizing, be an expert in Goal Setting, and be an expert in Driving Results.