Skills & Competencies for Sales Representative - Medicare Products

Sales Representative - Medicare Products job profile

JOB SUMMARY for Sales Representative - Medicare Products

Sells Medicare insurance products in person.

JOB RESPONSIBILITIES for Sales Representative - Medicare Products

Markets and presents Medicare products in different settings including senior group events and gatherings, healthcare locations, and individuals' homes. Assists eligible seniors in the selection of appropriate Medicare plans and explains plan details. Qualifies prospects and closes or refers sales as applicable. Understands and adheres to all CMS guidelines and policies.

Sales Representative - Medicare Products SALARY RANGE

BASE 50%
$61,449
TOTAL 50%
$85,499
Job Level
P02
Job Code
SM15000489
Education/Degree
Bachelor's Degree
Reports To
Supervisor or Manager

Sales Representative - Medicare Products Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Sales Representative - Medicare Products skill and competencie below to view definitions.

13 general skills or competencies (Job family competencies) for Sales Representative - Medicare Products

1 Job Family Competencies – Customer Acquisition
Proficiency Level -2
Skill definition-Attracting and converting new customers for our business.
Level 1 Behaviors
(General Familiarity)
Explains the importance and objectives of customer acquisition.
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Level 2 Behaviors
(Light Experience)
Works with a specific software to manage a referral program.
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Level 3 Behaviors
(Moderate Experience)
Uses the best digital marketing tools and activities to maximize customer acquisition growth.
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Level 4 Behaviors
(Extensive Experience)
Oversees customer lifecycle through acquisition funnels to increase engagement and decrease drop-offs.
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Level 5 Behaviors
(Mastery)
Stays abreast of new digital acquisition trends and customer channels to generate revenue growth.
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2 Job Family Competencies – Account Management
Proficiency Level -2
Skill definition-Nurturing a company’s client relationships by providing them with service and support.
Level 1 Behaviors
(General Familiarity)
Lists the account management methodologies.
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Level 2 Behaviors
(Light Experience)
Supports the account management team to assist with various sales activities.
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Level 3 Behaviors
(Moderate Experience)
Provides after-sales support to maximize customer loyalty and retention within the accounts.
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Level 4 Behaviors
(Extensive Experience)
Oversees the day-to-day account management activities to work closely with other functional departments.
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Level 5 Behaviors
(Mastery)
Leads process improvement initiatives to enhance the operational efficiency of strategic account management.
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3 Sales Representative - Medicare Products - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Sales Representative - Medicare Products
Proficiency Level - 4
5 Competency for - Sales Representative - Medicare Products
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Sales Representative - Medicare Products

1 Core Competencies – Self-Motivation
Proficiency Level -3
Skill definition-Ability to identify one's own strengths, set goals and work hard in achieving goals, standards, and targets without external rewards or punishments.
Level 1 Behaviors
(General Familiarity)
Explains the importance of self-motivational skills in our workplace.
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Level 2 Behaviors
(Light Experience)
Shows initiative in taking on new responsibilities to expand knowledge and gain experience.
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Level 3 Behaviors
(Moderate Experience)
Follows SMART principles to set high but realistic goals.
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Level 4 Behaviors
(Extensive Experience)
Researches communication techniques and work styles to determine ways to help our employees motivate themselves.
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Level 5 Behaviors
(Mastery)
Stays current in new reward schemes to boost our employee's competitiveness and retain top talents.
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2 Core Competencies – Time Management
Proficiency Level -3
Skill definition-Managing and setting priorities, goals, and timetables to boost productivity and efficiency in completing tasks.
Level 1 Behaviors
(General Familiarity)
Lists basic planning tools and applications used in tracking and organizing time and tasks visually.
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Level 2 Behaviors
(Light Experience)
Seeks all resources needed to accomplish a task efficiently and effectively.
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Level 3 Behaviors
(Moderate Experience)
Works closely with colleagues to identify and reduce interruptions and barriers to time utilization.
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Level 4 Behaviors
(Extensive Experience)
Provides strategic direction to the workforce in managing time to avoid low-value work.
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Level 5 Behaviors
(Mastery)
Monitors the performance of business units to determine and eliminate deviations from priorities.
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3 Sales Representative - Medicare Products - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Sales Representative - Medicare Products
Proficiency Level - 4
5 Competency for - Sales Representative - Medicare Products
Proficiency Level - 5

Summary of Sales Representative - Medicare Products skills and competencies

There are 0 hard skills for Sales Representative - Medicare Products.
13 general skills for Sales Representative - Medicare Products, Customer Acquisition, Account Management, Channel Sales, etc.
11 soft skills for Sales Representative - Medicare Products, Self-Motivation, Time Management, Initiative, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Sales Representative - Medicare Products, he or she needs to be skilled in Self-Motivation, be skilled in Time Management, and be skilled in Initiative.

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