Skills & Competencies for Sales Supervisor
Sales Supervisor job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Sales Supervisor
Supervises and coordinates the daily activities of sales representatives engaged in promoting and selling a product by phone or mail.
JOB RESPONSIBILITIES for Sales Supervisor
Recommends changes to current sales techniques or procedures based on team performance and new selling techniques.
Sales Supervisor SALARY RANGE
BASE 50%
$100,166
TOTAL 50%
$114,822
Job Level
M01
Job Code
SM15000252
Education/Degree
Bachelor's Degree
Reports To
Manager
Sales Supervisor Skills and Competencies List
11 general skills or competencies (Job family competencies) for Sales Supervisor
1
Job Family Competencies –
Customer Acquisition
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Collects customer data to identify needs for customer acquisition.
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Level 2 Behaviors
(Light Experience)
Assists in calculating customer acquisition cost.
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Level 3 Behaviors
(Moderate Experience)
Executes effective techniques in customer acquisition to target and reach new customers.
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Level 4 Behaviors
(Extensive Experience)
Determines critical success factors for new customer acquisition to attain all of our sales goals.
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Level 5 Behaviors
(Mastery)
Builds new channels, platforms, tools, and systems to improve and scale customer acquisition.
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2
Job Family Competencies –
Business Development
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Identifies the importance of business development in our organization.
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Level 2 Behaviors
(Light Experience)
Documents business development calls and referrals to classify good prospects.
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Level 3 Behaviors
(Moderate Experience)
Interacts with various departments to assemble information relevant to business development priorities.
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Level 4 Behaviors
(Extensive Experience)
Coordinates business development strategies with other management to maximize the potential profit.
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Level 5 Behaviors
(Mastery)
Creates innovative business development strategies to grow the business.
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3
Sales Supervisor
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Sales Supervisor
Proficiency Level - 4
5
Competency for -
Sales Supervisor
Proficiency Level - 5
9 soft skills or competencies (core competencies) for Sales Supervisor
1
Core Competencies –
Planning and Organizing
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Compiles a list of all the traits of effective planning to help finish the assigned tasks.
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Level 2 Behaviors
(Light Experience)
Classifies assigned tasks based on the level of importance to ensure organized workload completion.
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Level 3 Behaviors
(Moderate Experience)
Defines and translates objectives into specific plans to ensure understanding of organizational goals.
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Level 4 Behaviors
(Extensive Experience)
Delivers training sessions to foster and maximize solid planning and organization capabilities.
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Level 5 Behaviors
(Mastery)
Champions the adoption of business intelligence systems to achieve planning and organization goals.
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2
Core Competencies –
Coaching Others
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Describes the role and value of a coach.
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Level 2 Behaviors
(Light Experience)
Identifies behaviors that affect job performance.
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Level 3 Behaviors
(Moderate Experience)
Discusses alternative techniques for diagnosing and coaching individuals and teams.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the success of a coaching method and modifies it based on the feedback of others.
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Level 5 Behaviors
(Mastery)
Establishes a process that is beneficial to developing coaches and identifying coaching opportunities.
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3
Sales Supervisor
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Sales Supervisor
Proficiency Level - 4
5
Competency for -
Sales Supervisor
Proficiency Level - 5
Summary of Sales Supervisor skills and competencies
There are 0 hard skills for Sales Supervisor.
11 general skills for Sales Supervisor, Customer Acquisition, Business Development, Channel Sales, etc.
9 soft skills for Sales Supervisor, Planning and Organizing, Coaching Others, Team Management and Team Building, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Sales Supervisor, he or she needs to be skilled in Planning and Organizing, be skilled in Coaching Others, and be skilled in Team Management and Team Building.
11 general skills for Sales Supervisor, Customer Acquisition, Business Development, Channel Sales, etc.
9 soft skills for Sales Supervisor, Planning and Organizing, Coaching Others, Team Management and Team Building, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Sales Supervisor, he or she needs to be skilled in Planning and Organizing, be skilled in Coaching Others, and be skilled in Team Management and Team Building.
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