13 general skills or competencies (Job family competencies) for Sales Training Manager
Skill definition-Designing, delivering, supporting, assessing, and improving training sessions related to sales techniques to help salesperson grow sales skill.
Level 1 Behaviors
(General Familiarity)
Describes the benefits of a sales training program in developing sales skills and techniques.
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Level 2 Behaviors
(Light Experience)
Participates in planning and implementing sales training programs and associated activities.
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Level 3 Behaviors
(Moderate Experience)
Collaborates with multi-disciplinary teams to handle the sales tools and training program development.
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Level 4 Behaviors
(Extensive Experience)
Establishes performance metrics and key indicators to track the effectiveness and relevance of sales training programs.
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Level 5 Behaviors
(Mastery)
Develops sales team training curriculums to meet the changing demands of our sales organization.
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Skill definition-The process of improving the job performance of an individual or group through structured and planned training sessions.
Level 1 Behaviors
(General Familiarity)
Describes the concept and components of training development programs.
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Level 2 Behaviors
(Light Experience)
Collects training feedbacks and prepares evaluation reports regarding learning outcomes.
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Level 3 Behaviors
(Moderate Experience)
Compares internal and external training vendors to identify supplements to existing training programs.
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Level 4 Behaviors
(Extensive Experience)
Demonstrates best practices and standard operating processes for training needs evaluation and development.
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Level 5 Behaviors
(Mastery)
Designs and implements communication and feedback loops to inform pre and post-training performance.
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12 soft skills or competencies (core competencies) for Sales Training Manager
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Explains the importance of planning and organization in building a good working environment.
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Level 2 Behaviors
(Light Experience)
Identifies key implications of ineffective planning and organization that affects decision-making.
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Level 3 Behaviors
(Moderate Experience)
Leverages key performance indicators to measure progress completion against performance metrics.
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Level 4 Behaviors
(Extensive Experience)
Manages the planning and sequencing of activities to create well-planned schedules and achieve goals on time.
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Level 5 Behaviors
(Mastery)
Establishes standards for planning and organization processes to align efforts with business goals.
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Skill definition-Ability to encourage, motivate, and guide individuals or teams to further enhance their performance.
Level 1 Behaviors
(General Familiarity)
Lists obstacles and challenges in coaching others.
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Level 2 Behaviors
(Light Experience)
Observes colleagues in action and offers feedback when asked.
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Level 3 Behaviors
(Moderate Experience)
Gives advice and guidance to employees to help them develop their skills and excel in their careers.
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Level 4 Behaviors
(Extensive Experience)
Provides others with the resources they need to succeed in their roles.
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Level 5 Behaviors
(Mastery)
Monitors marketplace for effective coaching strategies and techniques.
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Summary of Sales Training Manager skills and competencies
There are 0 hard skills for Sales Training Manager.
13 general skills for Sales Training Manager, Sales Training, Training and Development, Training Management, etc.
12 soft skills for Sales Training Manager, Planning and Organizing, Coaching Others, Team Management and Team Building, etc.
While the list totals 25 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Sales Training Manager, he or she needs to be skilled in Planning and Organizing, be skilled in Coaching Others, and be skilled in Team Management and Team Building.