Skills & Competencies for Technical Sales Representative IV

Technical Sales Representative IV job profile

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JOB SUMMARY for Technical Sales Representative IV

Sells technical services, products, and systems.

JOB RESPONSIBILITIES for Technical Sales Representative IV

Develops relationships with current customers and identifies potential new customers through visits and calls. Creates and conducts technical presentations and demos that present current and future products to potential customers. Utilizes technical acumen to understand and gather customer requirements and to prepare specifications and generate quotes. Builds customer confidence by addressing all technical objections/concerns from prospective customers throughout the sales cycle. Partners with internal technical and marketing teams to offer suggestions for product enhancements and to share insights from customers.

Technical Sales Representative IV SALARY RANGE

BASE 50%
$136,625
TOTAL 50%
$148,623
Job Level
P04
Job Code
SM15000485
Education/Degree
Bachelor's Degree
Reports To
Manager

Technical Sales Representative IV Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Technical Sales Representative IV skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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12 general skills or competencies (Job family competencies) for Technical Sales Representative IV

1 Job Family Competencies – Technical Support
Proficiency Level -4
Skill definition-Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.
Level 1 Behaviors
(General Familiarity)
Explains key principles of customer service essential in delivering technical support.
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Level 2 Behaviors
(Light Experience)
Provides first-level support in addressing basic technical issues and requests.
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Level 3 Behaviors
(Moderate Experience)
Performs diagnostics to investigate and resolve technical issues provided by the customers.
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Level 4 Behaviors
(Extensive Experience)
Monitors the resolution of technical issues to improve the productivity of technical support services.
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Level 5 Behaviors
(Mastery)
Establishes policies and procedures to promote uniformity and consistency in technical support delivery.
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2 Job Family Competencies – Cold Calling
Proficiency Level -4
Skill definition-Prospecting techniques used in search of potential customers and to boost sales.
Level 1 Behaviors
(General Familiarity)
Lists the clients that will be influenced to do business with the company through cold calling.
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Level 2 Behaviors
(Light Experience)
Performs follow-up calls to gain the business of the potential customer.
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Level 3 Behaviors
(Moderate Experience)
Helps develop our organizational best practices to enhance the quality and results from cold calling.
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Level 4 Behaviors
(Extensive Experience)
Oversees the entire implementation of the cold calling process and strategies.
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Level 5 Behaviors
(Mastery)
Establishes the best practices of cold calling to keep all employees achieving high-quality calls.
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3 Technical Sales Representative IV - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Technical Sales Representative IV
Proficiency Level - 4
5 Competency for - Technical Sales Representative IV
Proficiency Level - 5

10 soft skills or competencies (core competencies) for Technical Sales Representative IV

1 Core Competencies – Self-Motivation
Proficiency Level -4
Skill definition-Ability to identify one's own strengths, set goals and work hard in achieving goals, standards, and targets without external rewards or punishments.
Level 1 Behaviors
(General Familiarity)
Distinguishes the differences between intrinsic and extrinsic motivators.
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Level 2 Behaviors
(Light Experience)
Seeks recommendations and advice to improve future work processes and refine own competency gaps.
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Level 3 Behaviors
(Moderate Experience)
Encourages self to keep learning and acquiring knowledge on industry trends or skillset development.
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Level 4 Behaviors
(Extensive Experience)
Recognizes employees' achievements and milestones with word praises to encourage continued performance.
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Level 5 Behaviors
(Mastery)
Shares innovative motivation techniques and exercises to boost self-motivation within our business.
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2 Core Competencies – Problem Solving
Proficiency Level -4
Skill definition-Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
Level 1 Behaviors
(General Familiarity)
Describes the concept, process, and importance of problem-solving in the workplace.
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Level 2 Behaviors
(Light Experience)
Applies various skills and techniques to help analyze the root cause of the problems.
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Level 3 Behaviors
(Moderate Experience)
Coaches others on organizing and analyzing information using logical methods.
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Level 4 Behaviors
(Extensive Experience)
Consults on standard practices for problem-solving approaches, tools, and processes.
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Level 5 Behaviors
(Mastery)
Brings about successful resolutions to high-impact or cross-functional problems.
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3 Technical Sales Representative IV - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Technical Sales Representative IV
Proficiency Level - 4
5 Competency for - Technical Sales Representative IV
Proficiency Level - 5

Summary of Technical Sales Representative IV skills and competencies

There are 0 hard skills for Technical Sales Representative IV.
12 general skills for Technical Sales Representative IV, Technical Support, Cold Calling, Consultative Selling, etc.
10 soft skills for Technical Sales Representative IV, Self-Motivation, Problem Solving, Initiative, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Technical Sales Representative IV, he or she needs to be skilled in Self-Motivation, be skilled in Problem Solving, and be skilled in Initiative.

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