Skills & Competencies for Scrum Program Manager

Scrum Program Manager job profile

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JOB SUMMARY for Scrum Program Manager

Manages and coaches a team of Scrum Masters that support self-managed teams in the completion of Scrum projects.

JOB RESPONSIBILITIES for Scrum Program Manager

Ensures projects are sufficiently resourced for the defined scope of work and are delivered on schedule and within budget. Oversees multiple projects and coordinates across other Agile teams for complex projects. Monitors project milestones and takes proactive steps to mitigate risk. Guides Scrum Masters in the implementation of quality standards and recommends changes to improve the Agile process.

Scrum Program Manager SALARY RANGE

BASE 50%
$157,184
TOTAL 50%
$169,481
Job Level
M02
Job Code
IT10000608
Education/Degree
Bachelor's Degree
Reports To
Director or Head of a Unit or Department

Scrum Program Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Scrum Program Manager skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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3 hard skills or competencies (industry competencies) for Scrum Program Manager

1 Industry Competency – Software Engineering
Proficiency Level -2
Skill definition-Applying computer science and engineering principles, methods, and practices to design, develop, deploy, and maintain reliable software systems.
Level 1 Behaviors
(General Familiarity)
Explains the step-by-step procedures for developing new and enhanced software products.
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Level 2 Behaviors
(Light Experience)
Uses specific programming languages and platforms to write code and create software programs.
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Level 3 Behaviors
(Moderate Experience)
Works collaboratively with development teams to correct complex errors in software codes.
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Level 4 Behaviors
(Extensive Experience)
Trains teams on developing highly responsive user interfaces (UI) to enhance customer experience.
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Level 5 Behaviors
(Mastery)
Keeps abreast of the latest industry coding best practices to maximize application readability and performance.
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2 Industry Competency – Agile Methodologies
Proficiency Level -3
Skill definition-Knowledge of the concepts, values and benefits of various agile methodologies and ability to plan, organize, and monitor IT projects to ensure continuous improvement.
Level 1 Behaviors
(General Familiarity)
Identifies and names various agile methodologies such as scrum, Kanban, and crystal.
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Level 2 Behaviors
(Light Experience)
Supports the development and optimization of backlog plans to optimize agile methodology performances.
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Level 3 Behaviors
(Moderate Experience)
Uses complex agile project management tools to help limit delays and optimize the efficiency of processes.
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Level 4 Behaviors
(Extensive Experience)
Sets and implements the sprint goal, deliverables, and processes to achieve the objectives.
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Level 5 Behaviors
(Mastery)
Stays updated on the latest trends and applications to maximize the efficiency of agile methodology practices.
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3 Scrum Program Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Scrum Program Manager
Proficiency Level - 4
5 Competency for - Scrum Program Manager
Proficiency Level - 5

4 general skills or competencies (Job family competencies) for Scrum Program Manager

1 Job Family Competencies – Agile Development
Proficiency Level -3
Skill definition-Managing software development projects by using a set of Agile methodologies, disciplines, practices, and techniques.
Level 1 Behaviors
(General Familiarity)
Identifies the importance of Agile processes and methodologies in product and software development.
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Level 2 Behaviors
(Light Experience)
Supports the deployment of applications using low-code technology in the Agile software development process.
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Level 3 Behaviors
(Moderate Experience)
Works with the agile development team in developing user stories to prioritize product backlogs.
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Level 4 Behaviors
(Extensive Experience)
Oversees emerging Agile development practices to maximize the efficiency of the team members.
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Level 5 Behaviors
(Mastery)
Designs and develops tools to monitor and manage sprint success in alignment with Agile guidelines.
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2 Job Family Competencies – DevOps
Proficiency Level -3
Skill definition-Automating and integrating the efforts of IT operations and development teams to deliver software applications faster.
Level 1 Behaviors
(General Familiarity)
Lists down common DevOps tools and their functionalities.
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Level 2 Behaviors
(Light Experience)
Supports continuous integration and delivery to merge code changes frequently and incorporate end-to-end testing.
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Level 3 Behaviors
(Moderate Experience)
Partners with operational and development teams to bring DevOps software development methodologies to operations.
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Level 4 Behaviors
(Extensive Experience)
Provides coaching on best practices for DevOps culture enablement.
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Level 5 Behaviors
(Mastery)
Promotes the adoption of emerging practices and tools in DevOps operations to increase performance and automation processes.
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3 Scrum Program Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Scrum Program Manager
Proficiency Level - 4
5 Competency for - Scrum Program Manager
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Scrum Program Manager

1 Core Competencies – Budgeting
Proficiency Level -2
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Explains the importance of budget reporting and forecasting in our workplace.
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Level 2 Behaviors
(Light Experience)
Supplies supporting information and justification for major line items.
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Level 3 Behaviors
(Moderate Experience)
Utilizes software tools and applications to forecast our annual budget accurately.
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Level 4 Behaviors
(Extensive Experience)
Provides in-depth training to our entire organization about the zero based budgeting methodology.
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Level 5 Behaviors
(Mastery)
Introduces technologies, policies, and programs for more effective budget management.
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2 Core Competencies – Planning and Organizing
Proficiency Level -3
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Lists commonly used tools in workplace planning and organization.
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Level 2 Behaviors
(Light Experience)
Works with specific tools in prioritizing and allocating resources to ensure task accuracy.
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Level 3 Behaviors
(Moderate Experience)
Prepares schedules to plan, organize, and complete priorities promptly.
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Level 4 Behaviors
(Extensive Experience)
Sets short- and long-term objectives to organize team workload and improve efficiency.
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Level 5 Behaviors
(Mastery)
Leads the development of new techniques and strategies to drive effective planning and organization.
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3 Scrum Program Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Scrum Program Manager
Proficiency Level - 4
5 Competency for - Scrum Program Manager
Proficiency Level - 5

Summary of Scrum Program Manager skills and competencies

There are 3 hard skills for Scrum Program Manager, Software Engineering, Agile Methodologies, Agile Project Management.
4 general skills for Scrum Program Manager, Agile Development, DevOps, Scrum, etc.
11 soft skills for Scrum Program Manager, Budgeting, Planning and Organizing, Coordination, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Scrum Program Manager, he or she needs to be proficient in Budgeting, be skilled in Planning and Organizing, and be skilled in Coordination.

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