Skills & Competencies for Software Quality Assurance Manager

Software Quality Assurance Manager job profile

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JOB SUMMARY for Software Quality Assurance Manager

Manages a software quality assurance team.

JOB RESPONSIBILITIES for Software Quality Assurance Manager

Selects and utilizes tools and methodologies to ensure that software tests identify defects and comply with quality standards. Evaluates test results against expected results, implements improvements to process and recommends alternative testing as needed. Drafts, revises and approves test plans and scripts.

Software Quality Assurance Manager SALARY RANGE

BASE 50%
$142,522
TOTAL 50%
$155,544
Job Level
M02
Job Code
IT10000530
Education/Degree
Bachelor's Degree
Reports To
Manager

Software Quality Assurance Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Software Quality Assurance Manager skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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6 hard skills or competencies (industry competencies) for Software Quality Assurance Manager

1 Industry Competency – Software Engineering
Proficiency Level -2
Skill definition-Applying computer science and engineering principles, methods, and practices to design, develop, deploy, and maintain reliable software systems.
Level 1 Behaviors
(General Familiarity)
Defines the concepts, components, and methodologies used in software engineering.
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Level 2 Behaviors
(Light Experience)
Follows established guidelines and standards when carrying out basic software maintenance tasks.
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Level 3 Behaviors
(Moderate Experience)
Operates complex quality assurance tools to test and evaluate software products before deployment.
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Level 4 Behaviors
(Extensive Experience)
Directs the implementation of testing procedures to improve the usability of software products.
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Level 5 Behaviors
(Mastery)
Designs and builds news software engineering tools to drive efficiency in operations.
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2 Industry Competency – Software Quality Assurance
Proficiency Level -3
Skill definition-Checking and testing software throughout the development phase to ensure compliance with defined or standardized quality specifications.
Level 1 Behaviors
(General Familiarity)
Explains the benefits and importance of implementing software quality assurance programs.
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Level 2 Behaviors
(Light Experience)
Conducts initial software debugging procedures to identify breakdown sources.
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Level 3 Behaviors
(Moderate Experience)
Employs test scripts to validate software functionality, performance, and reliability.
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Level 4 Behaviors
(Extensive Experience)
Monitors the SQA process to ensure the software is defect free and meets project requirements.
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Level 5 Behaviors
(Mastery)
Designs and executes quality assurance strategies to improve the efficiency of software deployment.
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3 Software Quality Assurance Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Software Quality Assurance Manager
Proficiency Level - 4
5 Competency for - Software Quality Assurance Manager
Proficiency Level - 5

4 general skills or competencies (Job family competencies) for Software Quality Assurance Manager

1 Job Family Competencies – Automated Testing
Proficiency Level -3
Skill definition-Using various testing tools and techniques to automate the process of validating the software functionality before releasing it to production.
Level 1 Behaviors
(General Familiarity)
Cites examples of methodologies and approaches used in automated testing.
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Level 2 Behaviors
(Light Experience)
Documents validation results and identifies software defects using an automated testing tool.
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Level 3 Behaviors
(Moderate Experience)
Configures automated testing tools to ensure an efficient software validation process.
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Level 4 Behaviors
(Extensive Experience)
Integrates automated testing into the software development process to fix errors before production.
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Level 5 Behaviors
(Mastery)
Designs and develops frameworks to streamline system software validation.
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2 Job Family Competencies – Functional Testing
Proficiency Level -3
Skill definition-Designing and developing tests to determine if a part of a software system functions according to its pre-determined requirements or specifications.
Level 1 Behaviors
(General Familiarity)
Describes the process workflow for functional testing.
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Level 2 Behaviors
(Light Experience)
Follows specified requirements and testing guidelines in recording functional testing data.
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Level 3 Behaviors
(Moderate Experience)
Investigates functional defects after testing to make action plans and drive prompt resolution.
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Level 4 Behaviors
(Extensive Experience)
Improves continuous integration (CI) and continuous delivery (CD) coverage of functional testing.
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Level 5 Behaviors
(Mastery)
Designs functional testing methodologies to drive functional software quality against software requirements.
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3 Software Quality Assurance Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Software Quality Assurance Manager
Proficiency Level - 4
5 Competency for - Software Quality Assurance Manager
Proficiency Level - 5

15 soft skills or competencies (core competencies) for Software Quality Assurance Manager

1 Core Competencies – Budgeting
Proficiency Level -2
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and principles of budgeting operations.
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Level 2 Behaviors
(Light Experience)
Gathers data from financial statements to help create budget plans and improve budgeting strategies.
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Level 3 Behaviors
(Moderate Experience)
Implements strategic operational efficiencies and techniques for conducting successful budgeting.
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Level 4 Behaviors
(Extensive Experience)
Determines system capabilities and needs to improve the process for financial budgeting.
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Level 5 Behaviors
(Mastery)
Develops financial models to support the strategic improvement of our budgeting processes.
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2 Core Competencies – Planning and Organizing
Proficiency Level -3
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Compiles a list of all the traits of effective planning to help finish the assigned tasks.
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Level 2 Behaviors
(Light Experience)
Classifies assigned tasks based on the level of importance to ensure organized workload completion.
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Level 3 Behaviors
(Moderate Experience)
Defines and translates objectives into specific plans to ensure understanding of organizational goals.
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Level 4 Behaviors
(Extensive Experience)
Delivers training sessions to foster and maximize solid planning and organization capabilities.
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Level 5 Behaviors
(Mastery)
Champions the adoption of business intelligence systems to achieve planning and organization goals.
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3 Software Quality Assurance Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Software Quality Assurance Manager
Proficiency Level - 4
5 Competency for - Software Quality Assurance Manager
Proficiency Level - 5

Summary of Software Quality Assurance Manager skills and competencies

There are 6 hard skills for Software Quality Assurance Manager, Software Engineering, Software Quality Assurance, User Acceptance Testing (UAT), etc.
4 general skills for Software Quality Assurance Manager, Automated Testing, Functional Testing, Software Development Life Cycle, etc.
15 soft skills for Software Quality Assurance Manager, Budgeting, Planning and Organizing, Goal Setting, etc.
While the list totals 25 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Software Quality Assurance Manager, he or she needs to be proficient in Budgeting, be skilled in Planning and Organizing, and be skilled in Goal Setting.

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