Skills & Competencies for Software Quality Assurance Supervisor

Software Quality Assurance Supervisor job profile

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JOB SUMMARY for Software Quality Assurance Supervisor

Supervises the daily operations of a software quality assurance team.

JOB RESPONSIBILITIES for Software Quality Assurance Supervisor

Assigns testing tasks to team members. Trains team on tools and methodologies to ensure that software tests identify defects and comply with quality standards. Evaluates test results against expected results and recommends improvements to test plans and scripts as needed.

Software Quality Assurance Supervisor SALARY RANGE

BASE 50%
$120,716
TOTAL 50%
$128,443
Job Level
M01
Job Code
IT10000531
Education/Degree
Bachelor's Degree
Reports To
Manager

Software Quality Assurance Supervisor Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Software Quality Assurance Supervisor skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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6 hard skills or competencies (industry competencies) for Software Quality Assurance Supervisor

1 Industry Competency – Software Engineering
Proficiency Level -2
Skill definition-Applying computer science and engineering principles, methods, and practices to design, develop, deploy, and maintain reliable software systems.
Level 1 Behaviors
(General Familiarity)
Describes the application of engineering principles and methods in software architecture design.
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Level 2 Behaviors
(Light Experience)
Gathers and compiles user requirements to support software design and development processes.
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Level 3 Behaviors
(Moderate Experience)
Performs system analyses to assess the functionality and interoperability of software products.
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Level 4 Behaviors
(Extensive Experience)
Establishes performance metrics to track the effectiveness of software engineering processes and procedures.
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Level 5 Behaviors
(Mastery)
Designs and executes innovative strategies to streamline software engineering processes.
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2 Industry Competency – Software Quality Assurance
Proficiency Level -2
Skill definition-Checking and testing software throughout the development phase to ensure compliance with defined or standardized quality specifications.
Level 1 Behaviors
(General Familiarity)
Identifies the most effective method in conducting software quality assurance (SQA).
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Level 2 Behaviors
(Light Experience)
Records software quality assurance activities and prepares audit reports.
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Level 3 Behaviors
(Moderate Experience)
Tracks quality assurance metrics to ensure the software adheres to testing standards and procedures.
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Level 4 Behaviors
(Extensive Experience)
Researches new testing processes to ensure continuous software quality improvement.
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Level 5 Behaviors
(Mastery)
Establishes and implements SQA standards to ensure the release of consistent quality software products.
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3 Software Quality Assurance Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Software Quality Assurance Supervisor
Proficiency Level - 4
5 Competency for - Software Quality Assurance Supervisor
Proficiency Level - 5

4 general skills or competencies (Job family competencies) for Software Quality Assurance Supervisor

1 Job Family Competencies – Automated Testing
Proficiency Level -3
Skill definition-Using various testing tools and techniques to automate the process of validating the software functionality before releasing it to production.
Level 1 Behaviors
(General Familiarity)
Explains the importance of automated testing in the software development process.
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Level 2 Behaviors
(Light Experience)
Selects and uses specific tools to test the small units of application codes.
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Level 3 Behaviors
(Moderate Experience)
Reviews test cases and other testing artifacts to ensure software functionality.
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Level 4 Behaviors
(Extensive Experience)
Reviews organizational requirements to improve detailed test plans and scripts for automated testing.
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Level 5 Behaviors
(Mastery)
Develops automated scripts to test software quality and functionality.
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2 Job Family Competencies – Functional Testing
Proficiency Level -3
Skill definition-Designing and developing tests to determine if a part of a software system functions according to its pre-determined requirements or specifications.
Level 1 Behaviors
(General Familiarity)
Identifies and describes types of functional testing such as unit testing and integration testing.
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Level 2 Behaviors
(Light Experience)
Reports and documents the defects found during functional testing to resolve issues.
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Level 3 Behaviors
(Moderate Experience)
Reviews test scenarios and test cases to ensure seamless delivery of functional testing.
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Level 4 Behaviors
(Extensive Experience)
Oversees the deployment of function testing for various applications in alignment with business requirements.
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Level 5 Behaviors
(Mastery)
Leads the development and automation of test scenarios to ensure full functionality of software systems.
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3 Software Quality Assurance Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Software Quality Assurance Supervisor
Proficiency Level - 4
5 Competency for - Software Quality Assurance Supervisor
Proficiency Level - 5

10 soft skills or competencies (core competencies) for Software Quality Assurance Supervisor

1 Core Competencies – Planning and Organizing
Proficiency Level -2
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Explains the importance of planning and organization in building a good working environment.
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Level 2 Behaviors
(Light Experience)
Identifies key implications of ineffective planning and organization that affects decision-making.
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Level 3 Behaviors
(Moderate Experience)
Leverages key performance indicators to measure progress completion against performance metrics.
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Level 4 Behaviors
(Extensive Experience)
Manages the planning and sequencing of activities to create well-planned schedules and achieve goals on time.
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Level 5 Behaviors
(Mastery)
Establishes standards for planning and organization processes to align efforts with business goals.
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2 Core Competencies – Driving Results
Proficiency Level -2
Skill definition-Driving critical activities to meet or exceed established targets.
Level 1 Behaviors
(General Familiarity)
Clearly explains the significance and rationale of why certain results matter to the business.
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Level 2 Behaviors
(Light Experience)
Focuses on attaining results despite obstacles.
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Level 3 Behaviors
(Moderate Experience)
Helps employees in improving their performance and productivity to achieve growth.
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Level 4 Behaviors
(Extensive Experience)
Directs various teams in completing tasks effectively to achieve business results.
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Level 5 Behaviors
(Mastery)
Develops an accountability framework to encourage employees in making decisions to drive optimal results.
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3 Software Quality Assurance Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Software Quality Assurance Supervisor
Proficiency Level - 4
5 Competency for - Software Quality Assurance Supervisor
Proficiency Level - 5

Summary of Software Quality Assurance Supervisor skills and competencies

There are 6 hard skills for Software Quality Assurance Supervisor, Software Engineering, Software Quality Assurance, Software Test Engineering, etc.
4 general skills for Software Quality Assurance Supervisor, Automated Testing, Functional Testing, Software Development Life Cycle, etc.
10 soft skills for Software Quality Assurance Supervisor, Planning and Organizing, Driving Results, Coordination, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Software Quality Assurance Supervisor, he or she needs to be proficient in Planning and Organizing, be proficient in Driving Results, and be proficient in Coordination.

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