Skills & Competencies for Business Process Optimization Manager
Business Process Optimization Manager job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Business Process Optimization Manager
Manages teams that study and develop optimization changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability.
JOB RESPONSIBILITIES for Business Process Optimization Manager
Conducts research on best practices and industry trends for the business. Oversees the in-depth analysis of existing workflows. Utilizes flowcharts and process maps to define existing processes and identify areas needing improvement. Engages and organizes subject matter experts and cross-functional groups to collect inputs. Implements the tools required to collect and measure relevant data, identify key performance indicators (KPI), and produce a data-driven analysis of critical functions. Introduces new business processes to the organization and produces documentation, tools, and training to support adoption.
Business Process Optimization Manager SALARY RANGE
BASE 50%
$133,985
TOTAL 50%
$147,856
Job Level
M02
Job Code
IT10000551
Education/Degree
Bachelor's Degree
Reports To
Director
Business Process Optimization Manager Skills and Competencies List
11 general skills or competencies (Job family competencies) for Business Process Optimization Manager
1
Job Family Competencies –
Business Architecture
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Lists the basic functions and features of business architecture tools.
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Level 2 Behaviors
(Light Experience)
Supports the implementation of business architecture practices.
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Level 3 Behaviors
(Moderate Experience)
Performs quality assessments to analyze the gaps in the baseline business architecture.
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Level 4 Behaviors
(Extensive Experience)
Provides recommendations in existing architecture standards to achieve efficiency in business operations.
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Level 5 Behaviors
(Mastery)
Mentors the team of architects to deliver solution architectures for improvements.
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2
Job Family Competencies –
Business Planning
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Identifies the impact of business planning strategies on our organization's growth.
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Level 2 Behaviors
(Light Experience)
Supports the development and implementation of business contingency and succession plans.
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Level 3 Behaviors
(Moderate Experience)
Performs regular cash flow projections regarding business planning.
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Level 4 Behaviors
(Extensive Experience)
Manages support in cross-functional teams across the entire business planning activities.
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Level 5 Behaviors
(Mastery)
Leads overall strategic business planning activities for our business to develop client and business growth.
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3
Business Process Optimization Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Business Process Optimization Manager
Proficiency Level - 4
5
Competency for -
Business Process Optimization Manager
Proficiency Level - 5
12 soft skills or competencies (core competencies) for Business Process Optimization Manager
1
Core Competencies –
Business Process Improvement
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Names various methods used to practice business process improvement.
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Level 2 Behaviors
(Light Experience)
Suggests changes to the existing processes and structure in our business.
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Level 3 Behaviors
(Moderate Experience)
Recommends the business process management system that meets our business needs.
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Level 4 Behaviors
(Extensive Experience)
Resolves underlying issues that bring about the business process bottlenecks.
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Level 5 Behaviors
(Mastery)
Restructures ways to align business processes with organizational goals.
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2
Core Competencies –
Goal Setting
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Lists commonly used goal setting and management tools.
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Level 2 Behaviors
(Light Experience)
Tracks and regularly reports the progress towards achieving goals.
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Level 3 Behaviors
(Moderate Experience)
Works with team and peers to break down strategic goals into operational objectives.
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Level 4 Behaviors
(Extensive Experience)
Reviews goals and ongoing business conditions to identify revisions, as necessary.
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Level 5 Behaviors
(Mastery)
Predicts the internal and external environmental changes and their effects on organizational goals.
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3
Business Process Optimization Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Business Process Optimization Manager
Proficiency Level - 4
5
Competency for -
Business Process Optimization Manager
Proficiency Level - 5
Summary of Business Process Optimization Manager skills and competencies
There are 0 hard skills for Business Process Optimization Manager.
11 general skills for Business Process Optimization Manager, Business Architecture, Business Planning, Business Process Analysis, etc.
12 soft skills for Business Process Optimization Manager, Business Process Improvement, Goal Setting, Driving Results, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Business Process Optimization Manager, he or she needs to be skilled in Business Process Improvement, be skilled in Goal Setting, and be skilled in Driving Results.
11 general skills for Business Process Optimization Manager, Business Architecture, Business Planning, Business Process Analysis, etc.
12 soft skills for Business Process Optimization Manager, Business Process Improvement, Goal Setting, Driving Results, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Business Process Optimization Manager, he or she needs to be skilled in Business Process Improvement, be skilled in Goal Setting, and be skilled in Driving Results.
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