Skills & Competencies for Distribution Center Supervisor

Distribution Center Supervisor job profile

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JOB SUMMARY for Distribution Center Supervisor

Supervises daily planning, organizing, and operations of a distribution center.

JOB RESPONSIBILITIES for Distribution Center Supervisor

Oversees one or more of the distribution center functions, including order processing, picking, packaging, shipping, and receiving. Monitors inventory levels to ensure sufficient levels to fulfill all orders. Balances workloads as needed to achieve production and delivery goals for each shift. Utilizes software, data, and analytics to optimize operations, track production metrics, and anticipate and resolve problems. Provides the necessary equipment, tools, and training to staff to ensure safe, secure, and efficient operations. Complies with all OSHA and other regulations, policies, safety procedures, and documentation requirements.

Distribution Center Supervisor SALARY RANGE

BASE 50%
$70,776
TOTAL 50%
$73,273
Job Level
M00
Job Code
MM18000164
Education/Degree
Associate's Degree
Reports To
Manager

Distribution Center Supervisor Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Distribution Center Supervisor skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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10 general skills or competencies (Job family competencies) for Distribution Center Supervisor

1 Job Family Competencies – Safety Management
Proficiency Level -2
Skill definition-Applying safety principles, framework, processes, and measures to prevent accidents, injuries, and other adverse consequences.
Level 1 Behaviors
(General Familiarity)
Lists the basic functions and features of different safety management systems and tools.
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Level 2 Behaviors
(Light Experience)
Supports the implementation of the company's safety management programs and guidelines.
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Level 3 Behaviors
(Moderate Experience)
Takes corrective course of action to eliminate unsafe conditions in work areas.
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Level 4 Behaviors
(Extensive Experience)
Recommends solutions to address complex safety-related issues impacting operations.
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Level 5 Behaviors
(Mastery)
Oversees incident investigations to closely monitor and evaluate losses, injuries, or fatalities.
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2 Job Family Competencies – Performance Metrics
Proficiency Level -2
Skill definition-Collecting and evaluating measurable data to identify and monitor the achievement of overall business goals.
Level 1 Behaviors
(General Familiarity)
Identifies the impacts of performance metrics in fulfillment operations.
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Level 2 Behaviors
(Light Experience)
Tracks performance metrics to report timely updates to the management.
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Level 3 Behaviors
(Moderate Experience)
Works with subject matter experts and team members to define performance metrics and goals for various applications.
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Level 4 Behaviors
(Extensive Experience)
Oversees performance metrics to meet key performance indicators for all customer service-related functions.
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Level 5 Behaviors
(Mastery)
Develops key operational and performance metrics to track and improve results toward performance targets.
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3 Distribution Center Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Distribution Center Supervisor
Proficiency Level - 4
5 Competency for - Distribution Center Supervisor
Proficiency Level - 5

9 soft skills or competencies (core competencies) for Distribution Center Supervisor

1 Core Competencies – Key Performance Indicators (KPI)
Proficiency Level -2
Skill definition-Knowledge of and ability to apply a set of quantifiable measurements to determine how effectively an individual, team or organization is achieving a business objective.
Level 1 Behaviors
(General Familiarity)
Lists some typical KPIs from own industry, business, and function.
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Level 2 Behaviors
(Light Experience)
Produces standard and ad-hoc KPI reports following standard procedures.
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Level 3 Behaviors
(Moderate Experience)
Participates in regular KPI reviews to evaluate goals, performance, and growth opportunities.
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Level 4 Behaviors
(Extensive Experience)
Works with external stakeholders, such as key clients and vendors to determine complicated KPIs.
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Level 5 Behaviors
(Mastery)
Reports on up to date industry and market benchmarks and trends in KPI best practices.
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2 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -3
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Lists the typical processes of SOP development.
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Level 2 Behaviors
(Light Experience)
Supports the analysis of our business and operations processes for SOP design and development.
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Level 3 Behaviors
(Moderate Experience)
Researches new tools and techniques for SOP daily management.
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Level 4 Behaviors
(Extensive Experience)
Resolves complex issues arising from SOP practices; develops preventative solutions accordingly.
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Level 5 Behaviors
(Mastery)
Monitors industry for SOP trends and best practices; makes recommendations about those that benefit our business.
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3 Distribution Center Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Distribution Center Supervisor
Proficiency Level - 4
5 Competency for - Distribution Center Supervisor
Proficiency Level - 5

Summary of Distribution Center Supervisor skills and competencies

There are 0 hard skills for Distribution Center Supervisor.
10 general skills for Distribution Center Supervisor, Safety Management, Performance Metrics, Distribution Management, etc.
9 soft skills for Distribution Center Supervisor, Key Performance Indicators (KPI), Standard Operating Procedures (SOP), Planning and Organizing, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Distribution Center Supervisor, he or she needs to be proficient in Key Performance Indicators (KPI), be skilled in Standard Operating Procedures (SOP), and be proficient in Planning and Organizing.

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