12 general skills or competencies (Job family competencies) for Supply Chain Manager
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Lists the operations guidelines established within the company management agreement.
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Level 2 Behaviors
(Light Experience)
Reports the daily operations metrics to provide management with the status of service issues.
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Level 3 Behaviors
(Moderate Experience)
Suggests improvement in the processes and works to improve quality, productivity, and efficiency.
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Level 4 Behaviors
(Extensive Experience)
Provides recommendations to senior management on business operations streamlining.
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Level 5 Behaviors
(Mastery)
Promotes advanced tools, techniques, and methods to manage production processes and service delivery.
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Skill definition-Managing and integrating business processes with a single system through an ERP system software to eliminate redundancies and boost productivity.
Level 1 Behaviors
(General Familiarity)
Lists the functions and features of various ERP-based planning tools.
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Level 2 Behaviors
(Light Experience)
Supports the implementation of ERP solutions to meet organizational and business priorities.
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Level 3 Behaviors
(Moderate Experience)
Participates in integrating ERP systems with other systems and platforms in our business.
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Level 4 Behaviors
(Extensive Experience)
Recommends industry-specific changes to enhance the ERP system in reducing data errors and business risks.
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Level 5 Behaviors
(Mastery)
Leads the implementation of enterprise resource plans to integrate core business processes and applications.
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11 soft skills or competencies (core competencies) for Supply Chain Manager
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Names our key stakeholders from a business value chain perspective.
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Level 2 Behaviors
(Light Experience)
Supports the planning, implementation, and management of training programs that foster process improvements.
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Level 3 Behaviors
(Moderate Experience)
Participates in the redesign of organizational structures to reflect business priorities.
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Level 4 Behaviors
(Extensive Experience)
Trains others on various business and operation topics.
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Level 5 Behaviors
(Mastery)
Forecasts the short-term and long-term impact of various business cases on P&L performance.
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Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Names various methods used to practice business process improvement.
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Level 2 Behaviors
(Light Experience)
Suggests changes to the existing processes and structure in our business.
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Level 3 Behaviors
(Moderate Experience)
Recommends the business process management system that meets our business needs.
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Level 4 Behaviors
(Extensive Experience)
Resolves underlying issues that bring about the business process bottlenecks.
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Level 5 Behaviors
(Mastery)
Restructures ways to align business processes with organizational goals.
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Summary of Supply Chain Manager skills and competencies
There are 0 hard skills for Supply Chain Manager.
12 general skills for Supply Chain Manager, Operations Management, Enterprise Resource Planning (ERP), Distribution Management, etc.
11 soft skills for Supply Chain Manager, Business Acumen, Business Process Improvement, Budgeting, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Supply Chain Manager, he or she needs to be proficient in Business Acumen, be skilled in Business Process Improvement, and be skilled in Budgeting.