Skills & Competencies for Traffic Manager
Traffic Manager job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Traffic Manager
Develops and maintains transportation and distribution procedures to maximize delivery efficiency.
JOB RESPONSIBILITIES for Traffic Manager
Selects appropriate delivery methods to minimize delivery costs and maximize customer satisfaction. Analyzes, handles, and reviews loss and damage claims caused by accidents.
Traffic Manager SALARY RANGE
BASE 50%
$104,667
TOTAL 50%
$109,335
Job Level
M02
Job Code
MM18000014
Education/Degree
Bachelor's Degree
Reports To
Director
Traffic Manager Skills and Competencies List
9 general skills or competencies (Job family competencies) for Traffic Manager
1
Job Family Competencies –
Operations Management
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Explains basic management and budgeting principles and techniques.
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Level 2 Behaviors
(Light Experience)
Enters daily activities into the database and operations management information systems.
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Level 3 Behaviors
(Moderate Experience)
Monitors expenses and budgeting to help our organization optimize costs and benefits.
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Level 4 Behaviors
(Extensive Experience)
Manages the identification of gaps in performance to improve operations management strategies.
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Level 5 Behaviors
(Mastery)
Develops policies and best practices in supervising production processes and service delivery.
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2
Job Family Competencies –
Safety Management
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Discusses different types of hazards and risks in a work environment.
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Level 2 Behaviors
(Light Experience)
Follows safety protocols to ensure work complies with regulatory guidelines and requirements.
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Level 3 Behaviors
(Moderate Experience)
Performs hazard assessments to identify and prevent harm at the workplace and to employees.
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Level 4 Behaviors
(Extensive Experience)
Evaluates safety programs, policies, and procedures to ensure compliance with regulatory standards.
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Level 5 Behaviors
(Mastery)
Generates innovative strategies and techniques to streamline our current hazard identification processes.
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3
Traffic Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Traffic Manager
Proficiency Level - 4
5
Competency for -
Traffic Manager
Proficiency Level - 5
11 soft skills or competencies (core competencies) for Traffic Manager
1
Core Competencies –
Business Acumen
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Names our key stakeholders from a business value chain perspective.
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Level 2 Behaviors
(Light Experience)
Supports the planning, implementation, and management of training programs that foster process improvements.
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Level 3 Behaviors
(Moderate Experience)
Implements effective marketing strategies that achieve improved business outcomes.
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Level 4 Behaviors
(Extensive Experience)
Trains others on various business and operation topics.
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Level 5 Behaviors
(Mastery)
Evaluates industry and market trends to identify new business opportunities.
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2
Core Competencies –
Customer Focus
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Lists the benefits of having a customer-focused organization.
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Level 2 Behaviors
(Light Experience)
Supports the management in developing customer engagement processes.
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Level 3 Behaviors
(Moderate Experience)
Uses customer feedback to help management improve products and services.
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Level 4 Behaviors
(Extensive Experience)
Monitors and evaluates the process of innovating the client service model and service standards.
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Level 5 Behaviors
(Mastery)
Promotes organizational activities that build rapport and cooperative relationships with customers.
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3
Traffic Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Traffic Manager
Proficiency Level - 4
5
Competency for -
Traffic Manager
Proficiency Level - 5
Summary of Traffic Manager skills and competencies
There are 0 hard skills for Traffic Manager.
9 general skills for Traffic Manager, Operations Management, Safety Management, Delivery Management, etc.
11 soft skills for Traffic Manager, Business Acumen, Customer Focus, Planning and Organizing, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Traffic Manager, he or she needs to be proficient in Business Acumen, be skilled in Customer Focus, and be skilled in Planning and Organizing.
9 general skills for Traffic Manager, Operations Management, Safety Management, Delivery Management, etc.
11 soft skills for Traffic Manager, Business Acumen, Customer Focus, Planning and Organizing, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Traffic Manager, he or she needs to be proficient in Business Acumen, be skilled in Customer Focus, and be skilled in Planning and Organizing.
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