9 general skills or competencies (Job family competencies) for Traffic Manager
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Explains basic management and budgeting principles and techniques.
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Level 2 Behaviors
(Light Experience)
Enters daily activities into the database and operations management information systems.
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Level 3 Behaviors
(Moderate Experience)
Monitors expenses and budgeting to help our organization optimize costs and benefits.
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Level 4 Behaviors
(Extensive Experience)
Oversees the operations departments to align with our organization's strategic goals.
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Level 5 Behaviors
(Mastery)
Develops policies and best practices in supervising production processes and service delivery.
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Skill definition-Applying safety principles, framework, processes, and measures to prevent accidents, injuries, and other adverse consequences.
Level 1 Behaviors
(General Familiarity)
Discusses different types of hazards and risks in a work environment.
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Level 2 Behaviors
(Light Experience)
Follows safety protocols to ensure work complies with regulatory guidelines and requirements.
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Level 3 Behaviors
(Moderate Experience)
Performs hazard assessments to identify and prevent harm at the workplace and to employees.
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Level 4 Behaviors
(Extensive Experience)
Integrates safety practices in our business operations to minimize workplace injuries and accidents.
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Level 5 Behaviors
(Mastery)
Generates innovative strategies and techniques to streamline our current hazard identification processes.
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11 soft skills or competencies (core competencies) for Traffic Manager
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Discusses the strengths and weaknesses of our products and services.
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Level 2 Behaviors
(Light Experience)
Explains advantages and disadvantages of different organizational structures from an efficiency perspective.
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Level 3 Behaviors
(Moderate Experience)
Demonstrates an innate sense of how to achieve positive results in the current environment.
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Level 4 Behaviors
(Extensive Experience)
Leverages the latest technologies and tools that enhance business analytics.
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Level 5 Behaviors
(Mastery)
Conceptualizes new and creative business initiatives to boost business growth.
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Skill definition-Aligning business processes with customers’ goals and expectations.
Level 1 Behaviors
(General Familiarity)
Lists the benefits of having a customer-focused organization.
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Level 2 Behaviors
(Light Experience)
Supports the management in developing customer engagement processes.
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Level 3 Behaviors
(Moderate Experience)
Uses customer feedback to help management improve products and services.
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Level 4 Behaviors
(Extensive Experience)
Monitors and evaluates the process of innovating the client service model and service standards.
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Level 5 Behaviors
(Mastery)
Promotes organizational activities that build rapport and cooperative relationships with customers.
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Summary of Traffic Manager skills and competencies
There are 0 hard skills for Traffic Manager.
9 general skills for Traffic Manager, Operations Management, Safety Management, Delivery Management, etc.
11 soft skills for Traffic Manager, Business Acumen, Customer Focus, Planning and Organizing, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Traffic Manager, he or she needs to be proficient in Business Acumen, be skilled in Customer Focus, and be skilled in Planning and Organizing.