Skills & Competencies for Truck Dispatch Manager
Truck Dispatch Manager job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Truck Dispatch Manager
Manages dispatch operations to ensure timely and efficient service.
JOB RESPONSIBILITIES for Truck Dispatch Manager
Develops operating procedures and provides guidance and support to train and assist dispatchers. Tracks deliveries via computer systems and monitors communication lines to assist with complex or immediate questions. Reviews driver assignments, delivery time, and other transportation data to ensure documentation, evaluate operations, and drive improvements. Ensures dispatchers and drivers are educated and compliant with all DOT, state, local, and company regulations.
Truck Dispatch Manager SALARY RANGE
BASE 50%
$106,246
TOTAL 50%
$113,382
Job Level
M02
Job Code
TR20000049
Education/Degree
Bachelor's Degree
Reports To
Director
Truck Dispatch Manager Skills and Competencies List
9 general skills or competencies (Job family competencies) for Truck Dispatch Manager
1
Job Family Competencies –
Safety Management
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Describes the application of hazard identification and risk analysis processes in safety management.
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Level 2 Behaviors
(Light Experience)
Communicates with the management to report the safety program results.
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Level 3 Behaviors
(Moderate Experience)
Implements safety policies to reduce accident-related costs in our business.
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Level 4 Behaviors
(Extensive Experience)
Drives continuous safety and risk management process improvement to prevent hazards and downtime.
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Level 5 Behaviors
(Mastery)
Establishes processes and procedures to ensure seamless execution of safety policies in our organization.
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2
Job Family Competencies –
Preventative Maintenance
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Describes the principles of effective preventative maintenance procedures.
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Level 2 Behaviors
(Light Experience)
Collects necessary data to support preventative and predictive maintenance activities.
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Level 3 Behaviors
(Moderate Experience)
Handles and oversees the equipment inspections to guarantee alignment with preventative maintenance safety standards.
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Level 4 Behaviors
(Extensive Experience)
Monitors preventative maintenance systems and addresses concerns accordingly.
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Level 5 Behaviors
(Mastery)
Conceptualizes and establishes effective preventative and predictive maintenance strategies.
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3
Truck Dispatch Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Truck Dispatch Manager
Proficiency Level - 4
5
Competency for -
Truck Dispatch Manager
Proficiency Level - 5
10 soft skills or competencies (core competencies) for Truck Dispatch Manager
1
Core Competencies –
Business Acumen
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Describes the market conditions that impact the business.
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Level 2 Behaviors
(Light Experience)
Collects and compiles competitor information for competitive analysis.
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Level 3 Behaviors
(Moderate Experience)
Applies technical expertise, business sense, and product knowledge to manage the product lifecycle effectively.
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Level 4 Behaviors
(Extensive Experience)
Coordinates technical and business teams to solve complex and diverse customer problems.
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Level 5 Behaviors
(Mastery)
Builds strong business partnerships internally and externally to drive "win-win" business successes.
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2
Core Competencies –
Standard Operating Procedures (SOP)
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Describes the purposes and benefits of Standard Operating Procedures (SOP).
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Level 2 Behaviors
(Light Experience)
Compiles and maintains SOPs under our current policies and directions.
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Level 3 Behaviors
(Moderate Experience)
Ensures internal SOPs are in compliance with industry standards and regulations.
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Level 4 Behaviors
(Extensive Experience)
Develops and delivers training programs to ensure our SOPs are fully communicated and adhered to.
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Level 5 Behaviors
(Mastery)
Champions the adoption of SOP to foster efficiency and consistency.
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3
Truck Dispatch Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Truck Dispatch Manager
Proficiency Level - 4
5
Competency for -
Truck Dispatch Manager
Proficiency Level - 5
Summary of Truck Dispatch Manager skills and competencies
There are 0 hard skills for Truck Dispatch Manager.
9 general skills for Truck Dispatch Manager, Safety Management, Preventative Maintenance, Dispatch Operations, etc.
10 soft skills for Truck Dispatch Manager, Business Acumen, Standard Operating Procedures (SOP), Planning and Organizing, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Truck Dispatch Manager, he or she needs to be proficient in Business Acumen, be skilled in Standard Operating Procedures (SOP), and be skilled in Planning and Organizing.
9 general skills for Truck Dispatch Manager, Safety Management, Preventative Maintenance, Dispatch Operations, etc.
10 soft skills for Truck Dispatch Manager, Business Acumen, Standard Operating Procedures (SOP), Planning and Organizing, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Truck Dispatch Manager, he or she needs to be proficient in Business Acumen, be skilled in Standard Operating Procedures (SOP), and be skilled in Planning and Organizing.
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