Skills & Competencies for Warehouse Manager

Warehouse Manager job profile

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JOB SUMMARY for Warehouse Manager

Manages warehouse operations and processes.

JOB RESPONSIBILITIES for Warehouse Manager

Oversees receiving and stowing, picking and packing, shipping, inventory management, and documentation. Optimizes efficient layouts, workflows, and utilization of warehouse space. Monitors the safety and security of goods and materials. Utilizes a warehouse management system (WMS), enterprise resource system (ERP), or other system to track and analyze processes and performance. Implements strong safety polices and procedures.

Warehouse Manager SALARY RANGE

BASE 50%
$96,006
TOTAL 50%
$102,071
Job Level
M02
Job Code
MM18000044
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department

Warehouse Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Warehouse Manager skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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11 general skills or competencies (Job family competencies) for Warehouse Manager

1 Job Family Competencies – Safety Management
Proficiency Level -3
Skill definition-Applying safety principles, framework, processes, and measures to prevent accidents, injuries, and other adverse consequences.
Level 1 Behaviors
(General Familiarity)
Lists the basic functions and features of different safety management systems and tools.
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Level 2 Behaviors
(Light Experience)
Supports the implementation of the company's safety management programs and guidelines.
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Level 3 Behaviors
(Moderate Experience)
Takes corrective course of action to eliminate unsafe conditions in work areas.
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Level 4 Behaviors
(Extensive Experience)
Recommends solutions to address complex safety-related issues impacting operations.
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Level 5 Behaviors
(Mastery)
Oversees incident investigations to closely monitor and evaluate losses, injuries, or fatalities.
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2 Job Family Competencies – Enterprise Resource Planning (ERP)
Proficiency Level -3
Skill definition-Managing and integrating business processes with a single system through an ERP system software to eliminate redundancies and boost productivity.
Level 1 Behaviors
(General Familiarity)
Lists the functions and features of various ERP-based planning tools.
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Level 2 Behaviors
(Light Experience)
Supports the implementation of ERP solutions to meet organizational and business priorities.
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Level 3 Behaviors
(Moderate Experience)
Participates in integrating ERP systems with other systems and platforms in our business.
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Level 4 Behaviors
(Extensive Experience)
Recommends industry-specific changes to enhance the ERP system in reducing data errors and business risks.
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Level 5 Behaviors
(Mastery)
Leads the implementation of enterprise resource plans to integrate core business processes and applications.
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3 Warehouse Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Warehouse Manager
Proficiency Level - 4
5 Competency for - Warehouse Manager
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Warehouse Manager

1 Core Competencies – Key Performance Indicators (KPI)
Proficiency Level -3
Skill definition-Knowledge of and ability to apply a set of quantifiable measurements to determine how effectively an individual, team or organization is achieving a business objective.
Level 1 Behaviors
(General Familiarity)
Lists some typical KPIs from own industry, business, and function.
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Level 2 Behaviors
(Light Experience)
Produces standard and ad-hoc KPI reports following standard procedures.
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Level 3 Behaviors
(Moderate Experience)
Participates in regular KPI reviews to evaluate goals, performance, and growth opportunities.
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Level 4 Behaviors
(Extensive Experience)
Works with external stakeholders, such as key clients and vendors to determine complicated KPIs.
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Level 5 Behaviors
(Mastery)
Reports on up to date industry and market benchmarks and trends in KPI best practices.
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2 Core Competencies – Business Process Improvement
Proficiency Level -3
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Names various methods used to practice business process improvement.
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Level 2 Behaviors
(Light Experience)
Suggests changes to the existing processes and structure in our business.
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Level 3 Behaviors
(Moderate Experience)
Recommends the business process management system that meets our business needs.
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Level 4 Behaviors
(Extensive Experience)
Resolves underlying issues that bring about the business process bottlenecks.
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Level 5 Behaviors
(Mastery)
Restructures ways to align business processes with organizational goals.
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3 Warehouse Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Warehouse Manager
Proficiency Level - 4
5 Competency for - Warehouse Manager
Proficiency Level - 5

Summary of Warehouse Manager skills and competencies

There are 0 hard skills for Warehouse Manager.
11 general skills for Warehouse Manager, Safety Management, Enterprise Resource Planning (ERP), Inventory Control, etc.
11 soft skills for Warehouse Manager, Key Performance Indicators (KPI), Business Process Improvement, Budgeting, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Warehouse Manager, he or she needs to be skilled in Key Performance Indicators (KPI), be skilled in Business Process Improvement, and be skilled in Budgeting.

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