Skills & Competencies for Warehouse Supervisor

Warehouse Supervisor job profile

JOB SUMMARY for Warehouse Supervisor

Supervises the overall warehouse operations and daily activities of staff.

JOB RESPONSIBILITIES for Warehouse Supervisor

Oversees receiving and stowing, picking and packing, shipping, inventory management, and documentation. Optimizes efficient layouts, workflows, and utilization of warehouse space. Monitors the safety and security of goods and materials. Utilizes a warehouse management system (WMS), enterprise resource system (ERP), or other system to track and analyze processes and performance. Implements strong safety polices and procedures.

Warehouse Supervisor SALARY RANGE

BASE 50%
$69,903
TOTAL 50%
$71,666
Job Level
M00
Job Code
MM18000045
Education/Degree
Associate's Degree
Reports To
Manager

Warehouse Supervisor Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Warehouse Supervisor skill and competencie below to view definitions.

12 general skills or competencies (Job family competencies) for Warehouse Supervisor

1 Job Family Competencies – Safety Management
Proficiency Level -2
Skill definition-Applying safety principles, framework, processes, and measures to prevent accidents, injuries, and other adverse consequences.
Level 1 Behaviors
(General Familiarity)
Cites examples of guidelines and best practices for safety management.
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Level 2 Behaviors
(Light Experience)
Assists in developing safety management plans and strategies focused on eliminating risks and hazards.
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Level 3 Behaviors
(Moderate Experience)
Conducts task analysis to define safety management training needs for employees.
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Level 4 Behaviors
(Extensive Experience)
Adheres to safety management standards to maintain a compliant work environment.
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Level 5 Behaviors
(Mastery)
Champions the implementation of success-driven risk management initiatives that ensure employee safety.
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2 Job Family Competencies – Enterprise Resource Planning (ERP)
Proficiency Level -2
Skill definition-Managing and integrating business processes with a single system through an ERP system software to eliminate redundancies and boost productivity.
Level 1 Behaviors
(General Familiarity)
Cites the terminologies used in enterprise resource planning.
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Level 2 Behaviors
(Light Experience)
Follows standard operating procedures in entering and tracking business data into ERP systems.
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Level 3 Behaviors
(Moderate Experience)
Audits ERP to ensure security compliance and support system adjustments for business growth.
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Level 4 Behaviors
(Extensive Experience)
Creates and delivers project plans to enhance ERP systems.
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Level 5 Behaviors
(Mastery)
Adapts to ERP trends and best practices to efficiently direct business operations and data accuracy.
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3 Warehouse Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Warehouse Supervisor
Proficiency Level - 4
5 Competency for - Warehouse Supervisor
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Warehouse Supervisor

1 Core Competencies – Key Performance Indicators (KPI)
Proficiency Level -2
Skill definition-Knowledge of and ability to apply a set of quantifiable measurements to determine how effectively an individual, team or organization is achieving a business objective.
Level 1 Behaviors
(General Familiarity)
Cites examples of KPIs applied at individual, team, and organizational levels.
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Level 2 Behaviors
(Light Experience)
Assists in KPI analysis and patterns discovery to support management in decision making.
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Level 3 Behaviors
(Moderate Experience)
Collaborates with related stakeholders to decide cross-functional KPIs.
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Level 4 Behaviors
(Extensive Experience)
Analyses the pros and cons of specific KPI metrics to ascertain the best course of action.
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Level 5 Behaviors
(Mastery)
Builds and updates innovative KPI management tools to optimize KPI selection and implementation processes.
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2 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -3
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Cites examples of SOP practices in our business operations.
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Level 2 Behaviors
(Light Experience)
Assists in the preparation of internal standard operating procedures (SOP).
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Level 3 Behaviors
(Moderate Experience)
Analyses our business and operations to identify room for improvement on the related standard operating procedures.
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Level 4 Behaviors
(Extensive Experience)
Coaches others on the implementation of SOP to reduce errors and improve quality.
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Level 5 Behaviors
(Mastery)
Builds a monitoring system to evaluate the effectiveness of our SOPs.
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3 Warehouse Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Warehouse Supervisor
Proficiency Level - 4
5 Competency for - Warehouse Supervisor
Proficiency Level - 5

Summary of Warehouse Supervisor skills and competencies

There are 0 hard skills for Warehouse Supervisor.
12 general skills for Warehouse Supervisor, Safety Management, Enterprise Resource Planning (ERP), Inventory Management, etc.
11 soft skills for Warehouse Supervisor, Key Performance Indicators (KPI), Standard Operating Procedures (SOP), Planning and Organizing, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Warehouse Supervisor, he or she needs to be proficient in Key Performance Indicators (KPI), be skilled in Standard Operating Procedures (SOP), and be proficient in Planning and Organizing.

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