7 hard skills or competencies (industry competencies) for Locksmith
Skill definition-Inspecting, testing, and repairing electronic devices using specialized technical knowledge and tools to ensure durability, efficiency, and safety.
Level 1 Behaviors
(General Familiarity)
Describes the importance of electrical parameters such as voltage, current, frequency, or signal quality.
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Level 2 Behaviors
(Light Experience)
Aids senior workers in the repair or replacement of basic electronic equipment and components.
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Level 3 Behaviors
(Moderate Experience)
Interprets technical schematics and documents to ensure accurate diagnosis and repair of electronic devices.
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Level 4 Behaviors
(Extensive Experience)
Monitors repair processes to ensure the safety, efficiency, and effectiveness of repair projects.
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Level 5 Behaviors
(Mastery)
Creates quality controls and best practice standards to optimize electronics repair workflows and results.
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Skill definition-Diagnosing the condition of equipment to identify the needed repairs or maintenance to keep its good working condition.
Level 1 Behaviors
(General Familiarity)
Classifies different types of maintenance inspections, including but not limited to safety, plumbing, and HVAC inspections.
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Level 2 Behaviors
(Light Experience)
Carries out weekly preventative maintenance inspections of facility assets.
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Level 3 Behaviors
(Moderate Experience)
Checks the repair and maintenance work necessary to prevent breakdown and major overhauls on assigned equipment.
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Level 4 Behaviors
(Extensive Experience)
Creates and leverages an electronic database to ensure proper maintenance and inspection of equipment across our facility.
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Level 5 Behaviors
(Mastery)
Champions the implementation of corrective action plans to optimize the costs associated with maintenance inspection.
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2 general skills or competencies (Job family competencies) for Locksmith
Skill definition-Managing and optimizing operations to respond to and address customer requests at off-site locations or client sites.
Level 1 Behaviors
(General Familiarity)
Describes techniques and methods in handling customer-related issues in field service projects.
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Level 2 Behaviors
(Light Experience)
Conducts field testing to troubleshoot the cause of interruptions or interference of services.
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Level 3 Behaviors
(Moderate Experience)
Checks service staff performance and activities to provide feedback and suggest skill enhancements.
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Level 4 Behaviors
(Extensive Experience)
Facilitates training sessions on the best practices and tools to manage and streamline field services.
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Level 5 Behaviors
(Mastery)
Champions the adoption of new trends and methods in improving field service projects and activities.
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Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Compiles a list of the key considerations and limitations of safety policies.
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Level 2 Behaviors
(Light Experience)
Follows established safety policies and procedures when handling hazardous materials.
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Level 3 Behaviors
(Moderate Experience)
Handles the execution, enactment, and tracking of each element of the safety policy and program.
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Level 4 Behaviors
(Extensive Experience)
Evaluates employees' performance to ensure they comply with established safety policies and procedures.
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Level 5 Behaviors
(Mastery)
Cultivates a compliant working environment by enforcing safety policies and procedures.
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11 soft skills or competencies (core competencies) for Locksmith
Skill definition-Ability to plan and organize activities, tasks, and resources to achieve business goals and objectives within timeframe and budget.
Level 1 Behaviors
(General Familiarity)
Cites examples of effective scheduling skills, including data entry, customer service, and appointment setting.
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Level 2 Behaviors
(Light Experience)
Documents different kinds of communications related to work schedules, such as memos, emails, and reports.
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Level 3 Behaviors
(Moderate Experience)
Administers phone calls and emails to respond to customers' inquiries regarding upcoming or scheduled appointments.
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Level 4 Behaviors
(Extensive Experience)
Collaborates with workforce management professionals to integrate scheduling optimization tools.
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Level 5 Behaviors
(Mastery)
Authorizes the planning schedules of companies and organizations that operate in various industries.
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Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Cites examples of SOP practices in our business operations.
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Level 2 Behaviors
(Light Experience)
Assists in the preparation of internal standard operating procedures (SOP).
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Level 3 Behaviors
(Moderate Experience)
Analyses our business and operations to identify room for improvement on the related standard operating procedures.
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Level 4 Behaviors
(Extensive Experience)
Coaches others on the implementation of SOP to reduce errors and improve quality.
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Level 5 Behaviors
(Mastery)
Builds a monitoring system to evaluate the effectiveness of our SOPs.
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Summary of Locksmith skills and competencies
There are 7 hard skills for Locksmith, Electronics Repair, Maintenance Inspection, Hardware Troubleshooting, etc.
2 general skills for Locksmith, Field Service, Safety Policies and Procedures.
11 soft skills for Locksmith, Scheduling, Standard Operating Procedures (SOP), Innovation, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Locksmith, he or she needs to be proficient in Scheduling, be proficient in Standard Operating Procedures (SOP), and be proficient in Innovation.