7 hard skills or competencies (industry competencies) for Locksmith
Skill definition-Inspecting, testing, and repairing electronic devices using specialized technical knowledge and tools to ensure durability, efficiency, and safety.
Level 1 Behaviors
(General Familiarity)
Explains the concepts of basic circuitry, including the differences between series and parallel connections.
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Level 2 Behaviors
(Light Experience)
Assists in testing electronic components and diagnosing problems.
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Level 3 Behaviors
(Moderate Experience)
Performs complex testing and repairs on circuit boards and complex electronic systems.
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Level 4 Behaviors
(Extensive Experience)
Oversees comprehensive testing projects to isolate and repair complex electronics problems.
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Level 5 Behaviors
(Mastery)
Designs customized testing operations tailored for use on unique and complex electronics systems.
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Skill definition-Diagnosing the condition of equipment to identify the needed repairs or maintenance to keep its good working condition.
Level 1 Behaviors
(General Familiarity)
Compiles all the requirements needed in conducting maintenance inspection.
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Level 2 Behaviors
(Light Experience)
Complies with established standard operating procedures in conducting maintenance inspections.
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Level 3 Behaviors
(Moderate Experience)
Checks the repair and maintenance work necessary to prevent breakdown and major overhauls on assigned equipment.
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Level 4 Behaviors
(Extensive Experience)
Directs the facilitation of predictive and preventative maintenance inspection programs to ensure safety compliance.
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Level 5 Behaviors
(Mastery)
Creates policies and procedures for inspection, maintenance, and repair to maintain efficient equipment operations.
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2 general skills or competencies (Job family competencies) for Locksmith
Skill definition-Managing and optimizing operations to respond to and address customer requests at off-site locations or client sites.
Level 1 Behaviors
(General Familiarity)
Describes techniques and methods in handling customer-related issues in field service projects.
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Level 2 Behaviors
(Light Experience)
Conducts field testing to troubleshoot the cause of interruptions or interference of services.
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Level 3 Behaviors
(Moderate Experience)
Checks service staff performance and activities to provide feedback and suggest skill enhancements.
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Level 4 Behaviors
(Extensive Experience)
Facilitates training sessions on the best practices and tools to manage and streamline field services.
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Level 5 Behaviors
(Mastery)
Champions the adoption of new trends and methods in improving field service projects and activities.
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Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Explains the importance the safety policies and procedures in reducing occupational risks.
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Level 2 Behaviors
(Light Experience)
Suggests amendments to the existing safety policies and procedures to ensure regulatory compliance.
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Level 3 Behaviors
(Moderate Experience)
Summarizes the details of safety procedures including the statement of policy and reduction of hazard practices.
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Level 4 Behaviors
(Extensive Experience)
Oversees the implementation of safety initiatives in adherence to established policies and procedures.
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Level 5 Behaviors
(Mastery)
Develops safety policies and procedures to control the risks associated with our business activities.
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11 soft skills or competencies (core competencies) for Locksmith
Skill definition-Ability to plan and organize activities, tasks, and resources to achieve business goals and objectives within timeframe and budget.
Level 1 Behaviors
(General Familiarity)
Lists ways to improve scheduling skills, including setting deadlines, using a planner and delegating tasks.
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Level 2 Behaviors
(Light Experience)
Reports the changes in scheduled appointments for management to review.
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Level 3 Behaviors
(Moderate Experience)
Uses organizational workforce models to determine schedules that meet operational commitments.
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Level 4 Behaviors
(Extensive Experience)
Organizes calendars for department personnel to set meetings, conferences, teleconferences, and travel.
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Level 5 Behaviors
(Mastery)
Designs an organizational timetable to keep track of all scheduled activities of employees.
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Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Identifies our internal and external sources for the SOPs we need.
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Level 2 Behaviors
(Light Experience)
Participates in the implementation of new SOPs and enhancement of existing ones.
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Level 3 Behaviors
(Moderate Experience)
Maintains the accuracy of SOPs to provide consistent guidance in our workplace.
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Level 4 Behaviors
(Extensive Experience)
Leverages the use of SOPs to solve business and operation problems.
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Level 5 Behaviors
(Mastery)
Keeps abreast of industry regulation and its effect on our internal SOPs.
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Summary of Locksmith skills and competencies
There are 7 hard skills for Locksmith, Electronics Repair, Maintenance Inspection, Hardware Troubleshooting, etc.
2 general skills for Locksmith, Field Service, Safety Policies and Procedures.
11 soft skills for Locksmith, Scheduling, Standard Operating Procedures (SOP), Innovation, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Locksmith, he or she needs to be proficient in Scheduling, be proficient in Standard Operating Procedures (SOP), and be proficient in Innovation.