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As of August 01, 2026, the average salary for a Call Center Representative I - Inbound in Texas is $35,500 per year, which breaks down to an hourly rate of $17.
However, a Call Center Representative I - Inbound's salary can vary significantly. Here’s a look at the typical salary range:
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Call Center Representative I - Inbound Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $38,400 | $3,200 | $738 | $18 |
| Average | $35,500 | $2,958 | $683 | $17 |
| 25th Percentile | $33,300 | $2,775 | $640 | $16 |
SmithRx - Plano, TX
MCI - Dallas, TX
Valor VIP - Dallas, TX
MCI - Killeen, TX
A Call Center Representative I - Inbound's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.
Experience is a primary driver of a Call Center Representative I - Inbound's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Job Role | Years of Experience | Average Salary |
|---|---|---|
| Call Center Representative I - Inbound | 0-1 years | $35,480 |
| Call Center Representative II - Inbound | 1-3 years | $39,449 |
| Call Center Representative III - Inbound | 3-5 years | $48,208 |
| Call Center Representative IV - Inbound | 5-7 years | $54,441 |
| Inbound Call Center Supervisor | 7+ years | $60,406 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Call Center Representative I - Inbounds. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
Call Center Representative I - Inbound salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $39,740. While startup companies pay approximate $33,619.
| Company Size | Employees | Average Salary |
|---|---|---|
| Startup | 1~50 | $33,619 |
| Growth Stage | 51~500 | $35,556 |
| Established | 501~5000 | $38,376 |
| Enterprise | 5000+ | $39,740 |
For Call Center Representative I - Inbound roles, the industry you choose can affect earning potential by as much as 38% (the gap between the highest and lowest paying industries). Data shows that the Aerospace & Defense and Business Services sectors offer the strongest compensation, at 20% above the average. In contrast, Call Center Representative I - Inbound positions in Biotechnology or Chemicals typically offer lower base pay, as these industries often view Call Center Representative I - Inbound as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Aerospace & Defense | $42,600 | $20.0 | 20% |
| Business Services | $40,825 | $20.0 | 15% |
| Construction | $39,760 | $19.0 | 12% |
| Energy & Utilities | $39,050 | $19.0 | 10% |
| Healthcare | $38,340 | $18.0 | 8% |
Understanding how a Call Center Representative I - Inbound's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $38,400 | $3,200 | $738 | $18 |
| Average | $35,500 | $2,958 | $683 | $17 |
| 25th Percentile | $33,300 | $2,775 | $640 | $16 |
For a Call Center Representative I - Inbound, the most direct path to higher earnings is advancing to the Call Center Representative II - Inbound role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $39,500 - a projected growth of 11% over your current level.
Ready to take the next step in your career? Browse thousands of current Call Center Representative I - Inbound job openings on our job board. Use the search bar below to find your perfect match.
Oakbridge North Group Inc
Austin, TX
Oakbridge North Group Inc | Austin, TX
Got a great phone voice. Love helping people. Want a job that keeps your days moving. We're hiring a full-time Inbound Call Center Assistant to join our gr... more
10 Days Ago
A-Line Staffing Solutions
Richardson, TX
A-Line Staffing Solutions | Richardson, TX
Job Description. Job Description. NOW HIRING. A-Line is seeking Customer Service Representatives to support members with benefit enrollment and healthcare ... more
8 Days Ago
ECA Direct
Austin, TX
ECA Direct | Austin, TX
Job Description. Job Description. ECA Direct is a contact center located in Austin, TX since 2000. ECA is focused on providing a complete suite of contact ... more
8 Days Ago
AnswerNet
Houston, TX
AnswerNet | Houston, TX
Inbound Call Center Agent Spanish/English Bilingual FT/PT ON-SITEJob Category:OperationsRequisition Number:INBOU001403Location:Houston, TX 77069, USADescri... more
9 Days Ago
Security Service Federal Credit Union
San Antonio, TX
Security Service Federal Credit Union | San Antonio, TX
Member Sales Representative. Proactively promotes and sells SSFCU products and services to existing and potential members while providing outstanding servi... more
11 Days Ago
Randstad
San Antonio, TX
Randstad | San Antonio, TX
Salary:$56,160 - 66,560 per year none Reference:AB_4961379 Do you have 1 year of RECENT Call Center and Insurance experience Are you fluent in English and ... more
9 Days Ago
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