Call Center Representative I - Inbound Salary in Massachusetts

How much does a Call Center Representative I - Inbound make in Massachusetts? The average Call Center Representative I - Inbound salary in Massachusetts is $33,300 as of May 31, 2019, but the range typically falls between $30,300 and $37,600. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in Massachusetts

About Massachusetts    Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an are....More

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Job Description

The Call Center Representative I - Inbound researches and resolves complaints to ensure customer retention and satisfaction. Answers routine call inquiries regarding the company product and service information by following standard scripts and procedures. Being a Call Center Representative I - Inbound typically requires a high school diploma or its equivalent. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Call Center Representative I - Inbound typically reports to a supervisor or manager. Being a Call Center Representative I - Inbound possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for Call Center Representative I - Inbound

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Location Avg. Salary Date Updated
Location Attleboro, MA Avg. Salary $32,357 Date Updated May 31, 2019
Location Barnstable, MA Avg. Salary $32,220 Date Updated May 31, 2019
Location Fitchburg, MA Avg. Salary $32,674 Date Updated May 31, 2019
Location Hyannis, MA Avg. Salary $32,104 Date Updated May 31, 2019
Location Leominster, MA Avg. Salary $32,103 Date Updated May 31, 2019
Location Malden, MA Avg. Salary $34,756 Date Updated May 31, 2019
Location Methuen, MA Avg. Salary $32,388 Date Updated May 31, 2019
Location Newton, MA Avg. Salary $34,756 Date Updated May 31, 2019
Location Revere, MA Avg. Salary $34,756 Date Updated May 31, 2019
Location Weymouth, MA Avg. Salary $33,091 Date Updated May 31, 2019
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Job Openings for Call Center Representative I - Inbound in Massachusetts