Call Center Representative I - Inbound Salary in Maryland
Call Center Representative I - Inbound Salary in Maryland
How much does a Call Center Representative I - Inbound make in Maryland? The average Call Center Representative I - Inbound salary in Maryland is $36,800 as of March 26, 2024, but the range typically falls between $33,000 and $42,300. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Call Center Representative I - Inbound Salary | $29,540 | MD | March 26, 2024 |
| 25th Percentile Call Center Representative I - Inbound Salary | $33,000 | MD | March 26, 2024 |
| 50th Percentile Call Center Representative I - Inbound Salary | $36,800 | MD | March 26, 2024 |
| 75th Percentile Call Center Representative I - Inbound Salary | $42,300 | MD | March 26, 2024 |
| 90th Percentile Call Center Representative I - Inbound Salary | $47,307 | MD | March 26, 2024 |
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Job Description
The Call Center Representative I - Inbound researches and resolves complaints to ensure customer retention and satisfaction. Answers routine call inquiries regarding the company product and service information by following standard scripts and procedures. Being a Call Center Representative I - Inbound typically requires a high school diploma or its equivalent. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Call Center Representative I - Inbound typically reports to a supervisor or manager. Being a Call Center Representative I - Inbound possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
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This Job:
Call Center Representative I - Inbound
0 - 1 years experience
High School Diploma or Technical Certificate -
Up a level:
Call Center Representative II - Inbound
1 - 3 years experience
High School Diploma or Technical Certificate
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Select a city to view specific salary and bonus information for Call Center Representative I - Inbound
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Dundalk, MD | Avg. Salary $36,656 | Date Updated March 26, 2024 |
| Location Abell, MD | Avg. Salary $39,508 | Date Updated March 26, 2024 |
| Location Aberdeen, MD | Avg. Salary $35,907 | Date Updated March 26, 2024 |
| Location Aberdeen Proving Ground, MD | Avg. Salary $36,121 | Date Updated March 26, 2024 |
| Location Abingdon, MD | Avg. Salary $35,943 | Date Updated March 26, 2024 |
| Location Accident, MD | Avg. Salary $31,913 | Date Updated March 26, 2024 |
| Location Accokeek, MD | Avg. Salary $39,615 | Date Updated March 26, 2024 |
| Location Adamstown, MD | Avg. Salary $38,760 | Date Updated March 26, 2024 |
| Location Allen, MD | Avg. Salary $37,904 | Date Updated March 26, 2024 |
| Location Andrews Air Force Base, MD | Avg. Salary $39,687 | Date Updated March 26, 2024 |
About Maryland
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| Job Title Contact Center Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
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| Job Title Contact Center Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
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| Job Title Contact Center Representative III - Inbound | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
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Level of Education
- Call Center Representative I - Inbound Salaries with a High School Diploma or Technical Certificate
- Call Center Representative I - Inbound Salaries with an Associate's Degree
- Call Center Representative I - Inbound Salaries with a Bachelor's Degree
- Call Center Representative I - Inbound Salaries with a Master's Degree or MBA
- Call Center Representative I - Inbound Salaries with a JD, MD, PhD or Equivalent
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About Maryland Maryland (US: /ˈmɛrələnd/ (listen) MERR-əl-ənd) is a state in the Mid-Atlantic region of the United States, bordering Virginia, West Virginia, and the....More
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