upper level job

How much does a Call Center Representative I - Inbound make in North Carolina? The average Call Center Representative I - Inbound salary in North Carolina is $34,300 as of March 26, 2024, but the range typically falls between $30,700 and $39,400. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Call Center Representative I - Inbound Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Call Center Representative I - Inbound Salary $27,422 NC March 26, 2024
25th Percentile Call Center Representative I - Inbound Salary $30,700 NC March 26, 2024
50th Percentile Call Center Representative I - Inbound Salary $34,300 NC March 26, 2024
75th Percentile Call Center Representative I - Inbound Salary $39,400 NC March 26, 2024
90th Percentile Call Center Representative I - Inbound Salary $44,043 NC March 26, 2024
25% $30,700 10% $27,422 90% $44,043 75% $39,400 $34,300 50%(Median) Didn’t find job title? Click
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Job Description

The Call Center Representative I - Inbound researches and resolves complaints to ensure customer retention and satisfaction. Answers routine call inquiries regarding the company product and service information by following standard scripts and procedures. Being a Call Center Representative I - Inbound typically requires a high school diploma or its equivalent. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Call Center Representative I - Inbound typically reports to a supervisor or manager. Being a Call Center Representative I - Inbound possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Job Openings for Call Center Representative I - Inbound in North Carolina

Career Path for this job

  1. This Job:

    Call Center Representative I - Inbound

    0 - 1 years experience
    High School Diploma or Technical Certificate

  2. Up a level:

    Call Center Representative II - Inbound

    1 - 3 years experience
    High School Diploma or Technical Certificate

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Select a city to view specific salary and bonus information for Call Center Representative I - Inbound

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Location Avg. Salary Date Updated
Location Aberdeen, NC Avg. Salary $32,163 Date Updated March 26, 2024
Location Advance, NC Avg. Salary $33,375 Date Updated March 26, 2024
Location Ahoskie, NC Avg. Salary $33,375 Date Updated March 26, 2024
Location Alamance, NC Avg. Salary $33,411 Date Updated March 26, 2024
Location Albemarle, NC Avg. Salary $33,625 Date Updated March 26, 2024
Location Albertson, NC Avg. Salary $32,270 Date Updated March 26, 2024
Location Alexander, NC Avg. Salary $32,769 Date Updated March 26, 2024
Location Alexis, NC Avg. Salary $34,552 Date Updated March 26, 2024
Location Alliance, NC Avg. Salary $32,413 Date Updated March 26, 2024
Location Almond, NC Avg. Salary $32,448 Date Updated March 26, 2024

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