Call Center Representative IV - Inbound Salary in Pennsylvania
Call Center Representative IV - Inbound Salary in Pennsylvania
How much does a Call Center Representative IV - Inbound make in Pennsylvania? The average Call Center Representative IV - Inbound salary in Pennsylvania is $57,800 as of March 26, 2024, but the range typically falls between $49,700 and $67,600. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Call Center Representative IV - Inbound Salary | $42,325 | PA | March 26, 2024 |
| 25th Percentile Call Center Representative IV - Inbound Salary | $49,700 | PA | March 26, 2024 |
| 50th Percentile Call Center Representative IV - Inbound Salary | $57,800 | PA | March 26, 2024 |
| 75th Percentile Call Center Representative IV - Inbound Salary | $67,600 | PA | March 26, 2024 |
| 90th Percentile Call Center Representative IV - Inbound Salary | $76,522 | PA | March 26, 2024 |
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Job Description
The Call Center Representative IV - Inbound researches and resolves complaints to ensure customer retention and satisfaction. Answers call inquiries regarding the company product and service information. Being a Call Center Representative IV - Inbound handles difficult situations and assists in training lower level contact center representatives. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Call Center Representative IV - Inbound may require an associate's degree. Typically reports to a supervisor or manager. Being a Call Center Representative IV - Inbound has gained full proficiency in a broad range of activities related to the job. Independently performs a wide range of complex duties under general guidance from supervisors. Working as a Call Center Representative IV - Inbound typically requires 5-7 years of related experience. (Copyright 2024 Salary.com)
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Career Path for this job
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Down a level:
Call Center Representative III - Inbound
3 - 5 years experience
High School Diploma or Technical Certificate -
This Job:
Call Center Representative IV - Inbound
5 - 7 years experience
High School Diploma or Technical Certificate -
Up a level:
Inbound Call Center Supervisor
3 + years experience
Bachelor's Degree
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Select a city to view specific salary and bonus information for Call Center Representative IV - Inbound
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Stroudsburg, PA | Avg. Salary $58,490 | Date Updated March 26, 2024 |
| Location Aaronsburg, PA | Avg. Salary $56,118 | Date Updated March 26, 2024 |
| Location Abbottstown, PA | Avg. Salary $56,350 | Date Updated March 26, 2024 |
| Location Abington, PA | Avg. Salary $61,036 | Date Updated March 26, 2024 |
| Location Ackermanville, PA | Avg. Salary $60,804 | Date Updated March 26, 2024 |
| Location Acme, PA | Avg. Salary $54,036 | Date Updated March 26, 2024 |
| Location Acosta, PA | Avg. Salary $51,953 | Date Updated March 26, 2024 |
| Location Adah, PA | Avg. Salary $56,639 | Date Updated March 26, 2024 |
| Location Adamsburg, PA | Avg. Salary $56,755 | Date Updated March 26, 2024 |
| Location Adamstown, PA | Avg. Salary $57,565 | Date Updated March 26, 2024 |
About Pennsylvania
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| Job Title | Experience | EDUCATION | Salary Compared to This Job |
|---|---|---|---|
| Job Title Contact Center Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative I - Inbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative II - Inbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
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Level of Education
- Call Center Representative IV - Inbound Salaries with a High School Diploma or Technical Certificate
- Call Center Representative IV - Inbound Salaries with an Associate's Degree
- Call Center Representative IV - Inbound Salaries with a Bachelor's Degree
- Call Center Representative IV - Inbound Salaries with a Master's Degree or MBA
- Call Center Representative IV - Inbound Salaries with a JD, MD, PhD or Equivalent
Most Popular Cities for Call Center Representative IV - Inbound Job
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About Pennsylvania Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mi....More
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