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How much does a Customer Care Director make in Wisconsin? The average Customer Care Director salary in Wisconsin is $171,700 as of February 26, 2024, but the range typically falls between $149,400 and $195,100. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Customer Care Director Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Care Director Salary $129,097 WI February 26, 2024
25th Percentile Customer Care Director Salary $149,400 WI February 26, 2024
50th Percentile Customer Care Director Salary $171,700 WI February 26, 2024
75th Percentile Customer Care Director Salary $195,100 WI February 26, 2024
90th Percentile Customer Care Director Salary $216,404 WI February 26, 2024
25% $149,400 10% $129,097 90% $216,404 75% $195,100 $171,700 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Care Director develops service level standards focused on response times and issue resolution. Directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Being a Customer Care Director ensures that systems are in place and are utilized to capture and report on service metrics, including any customer feedback or trends in product or service issues. Establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. In addition, Customer Care Director align customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or its equivalent. Typically reports to top management. The Customer Care Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets, policies, procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. Working as a Customer Care Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Location Avg. Salary Date Updated
Location Abbotsford, WI Avg. Salary $160,488 Date Updated February 26, 2024
Location Abrams, WI Avg. Salary $166,476 Date Updated February 26, 2024
Location Adams, WI Avg. Salary $169,310 Date Updated February 26, 2024
Location Adell, WI Avg. Salary $171,026 Date Updated February 26, 2024
Location Afton, WI Avg. Salary $169,976 Date Updated February 26, 2024
Location Albany, WI Avg. Salary $169,831 Date Updated February 26, 2024
Location Algoma, WI Avg. Salary $165,732 Date Updated February 26, 2024
Location Allenton, WI Avg. Salary $171,026 Date Updated February 26, 2024
Location Alma, WI Avg. Salary $173,084 Date Updated February 26, 2024
Location Alma Center, WI Avg. Salary $160,488 Date Updated February 26, 2024
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