Customer Service Escalation Specialist Salary in Grandin, FL

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Customer Service Escalation Specialist Salary in Grandin, FL

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How much does a Customer Service Escalation Specialist make?

As of August 01, 2025, the average annual salary for a Customer Service Escalation Specialist in Grandin, FL is around $48,400, with an hourly rate of $23. The average salary ranges from $37,319 (10th percentile) to $56,042 (90th percentile), with the majority earning between $42,600 (25th percentile) and $52,400 (75th percentile). A Customer Service Escalation Specialist's salary is shaped by several key factors, including experience level, specific skills, industry differences, company size, and so on. Below, we'll dive deeper into each of these factors to help you understand how they impact compensation.

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Salary Salary + Bonus Benefits
Paid Annually Paid Monthly Paid Semimonthly Paid Biweekly Paid Weekly Paid Hourly
View as table View as graph 25% $42,600 10% $37,319 90% $56,042 75% $52,400 $48,400 50%(Median) Didn’t find job title? Click
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Customer Service Escalation Specialist Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $52,400 $4,367 $1,008 $25
Average $48,400 $4,033 $931 $23
25th Percentile $42,600 $3,550 $819 $20
500+ Customer Service Escalation Special... job openings Go >
Check out Customer Service Escalation Specialist Job Openings in Grandin, FL
Customer Service Rep/ Collection Specialist

Andreu, Palma, Lavin & Solis, PLLC - Miami, FL

Customer Service Specialist 2Yrs Office Experience Required Bilingual Preferred

Crown Roof Tiles - Arcadia, FL

Client Intake Specialist/Customer Service Rep

Justice Tax, LLC - Jacksonville, FL

Showroom Sales & Customer Service Specialist

THE MAGIC SCENT - N Miami Beach, FL

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How much does a Customer Service Escalation Specialist make by hour, week, month, and year?

Salary.com provides you with accurate and diversified Customer Service Escalation Specialist salary data based on specialized databases to help you get a fairer salary. Click the switch button below to see more details about Customer Service Escalation Specialist hourly pay, weekly pay, monthly pay and so on.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on August 01, 2025
$42,600
Average $48,400/year
$52,400
$3,550
Average $4,033/month
$4,367
$819
Average $931/week
$1,008
$20
Average $23/hour
$25
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $52,400 $4,367 $1,008 $25
Average $48,400 $4,033 $931 $23
25th Percentile $42,600 $3,550 $819 $20

How does experience level affect a Customer Service Escalation Specialist's Salary?

An entry-level Customer Service Escalation Specialist with under 1 year experience makes about $45,142. With less than 2 years of experience, a mid-level Customer Service Escalation Specialist makes around $45,405. After 2-4 years, the Customer Service Escalation Specialist pay rises to about $46,984. Those senior Customer Service Escalation Specialist with 5-8 years of experience earn roughly $50,079, and those Customer Service Escalation Specialist having 8 years or more experience are expected to earn about $50,911 on average.

Levels Salary
Entry Level Customer Service Escalation Specialist $45,142
Intermediate Level Customer Service Escalation Specialist $45,405
Senior Level Customer Service Escalation Specialist $46,984
Specialist Level Customer Service Escalation Specialist $50,079
Expert Level Customer Service Escalation Specialist $50,911
$45,142 0 yr
$45,405 < 2 yrs
$46,984 2-4 yrs
$50,079 5-8 yrs
$50,911 > 8 yrs
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Best-Paid Skills and Qualifications for Customer Service Escalation Specialist

What skills does a Customer Service Escalation Specialist need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

  1. Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  2. Best Practices and Standards: A best practice is a standard or set of guidelines that is known to produce good outcomes if followed. Best practices are related to how to carry out a task or configure something.
  3. Microsoft Office: Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.
See More Skills
Skills Demand Percentage
Customer Service 18.38%
Best Practices and Standards 2.21%
Microsoft Office 1.84%
What skills can make your compensation higher?
Mastering certain skills can make the compensation of a Customer Service Escalation Specialist higher. Salary.com's Real-time Job Posting Salary Data provides you the latest highly compensated skills to help you get a higher pay. For example, if you master ERP, you can get a 83% salary raise. If you are good at Computer Science, your salary will increase by 55%. If you are expert in Program Management, your salary will rise by 28%.
Skill Salary Salary % Increase
ERP
 $88,572
83%
Computer Science
 $75,020
55%
Program Management
 $61,952
28%
Root Cause Analysis
 $59,532
23%
Analysis
 $58,564
21%
Partnering
 $57,112
18%
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