How much does a Contact Center Representative II - Inbound make hourly in the United States? The average hourly wage for a Contact Center Representative II - Inbound in the United States is $17 as of April 26, 2022, but the range typically falls between $15 and $19. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
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Contact Center Representative II - Inbound answers call inquiries regarding the company product and service information by following standard scripts and procedures. Researches and resolves complaints to ensure customer retention and satisfaction. Being a Contact Center Representative II - Inbound tracks the questions and answers in the contact center system as well as updates or checks the order status. Typically requires a high school diploma or its equivalent. Additionally, Contact Center Representative II - Inbound typically reports to a supervisor or manager. The Contact Center Representative II - Inbound gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. To be a Contact Center Representative II - Inbound typically requires 1-3 years of related experience. (Copyright 2022 Salary.com)... View full job description
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Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Representative I - Inbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II - Outbound | Experience 1 - 3 | EducationAssociates | Salary Compared to This Job |
Job Title Contact Center Representative II (Incl. Selling) | Experience 1 - 3 | EducationAssociates | Salary Compared to This Job |
Job Title Contact Center Representative III - Inbound | Experience 2 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative IV - Inbound | Experience 5 - 7 | EducationHigh School | Salary Compared to This Job |
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Skills associated with Contact Center Representative II - Inbound: Service Management, Customer Relationship Management (CRM) software, VoIP Software, Service Desk Management ...More
Recently searched companies with related titles : Home Depot Inc. Call Center Customer Service Representative-Inbound
Salary estimation for Contact Center Representative II - Inbound at companies like : LIQUIDITY SERVICES INC, OVERSTOCK.COM INC, WILLIAMS SONOMA INC
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