As of March 01, 2025, the average annual salary for a Contact Center Scheduling Manager in Castle Rock, CO is $112,093. Salary.com reports that pay typically ranges from $93,112 to $126,618, with most professionals earning between $75,831 and $139,843.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $126,618 | $10,552 | $2,435 | $61 |
| Average | $112,093 | $9,341 | $2,156 | $54 |
| 25th Percentile | $93,112 | $7,759 | $1,791 | $45 |
An entry-level Contact Center Scheduling Manager with under 1 year experience makes about $103,696. With less than 2 years of experience, a mid-level Contact Center Scheduling Manager makes around $104,535. After 2-4 years, the Contact Center Scheduling Manager pay rises to about $106,493. Those senior Contact Center Scheduling Manager with 5-8 years of experience earn roughly $111,759, and those Contact Center Scheduling Manager having 8 years or more experience are expected to earn about $116,040 on average.
| Levels | Salary |
|---|---|
| Entry Level Contact Center Scheduling Manager | $103,696 |
| Intermediate Level Contact Center Scheduling Manager | $104,535 |
| Senior Level Contact Center Scheduling Manager | $106,493 |
| Specialist Level Contact Center Scheduling Manager | $111,759 |
| Expert Level Contact Center Scheduling Manager | $116,040 |
| Entry Level | 7% |
| Mid Level | 7% |
| Senior Level | 5% |
| Top Level | 0% |
| Experienced | 4% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Scheduling: Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.
Healthcare Services: The improvement of health via the prevention, diagnosis, treatment, amelioration or cure of disease, illness, injury and other physical and mental impairments in people. Health care is delivered by health professionals and allied health fields.
Client Service: Client services are the processes and interactions organizations and members of their staff have with their clients.
| Skill | Salary | Demand |
|---|---|---|
|
Flexibility
|
$127,786 |
14%
|
|
Healthcare Services
|
$122,181 |
9%
|
|
Multitasking
|
$117,697 |
5%
|
|
Billing
|
$116,576 |
4%
|
|
Collaboration
|
$116,576 |
4%
|
|
Packaging
|
$115,456 |
3%
|
