As of January 01, 2025, the average annual salary for a Contact Center Scheduling Supervisor in Easton, PA is $78,288. Salary.com reports that pay typically ranges from $67,072 to $91,592, with most professionals earning between $56,860 and $103,704.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $91,045 | $7,587 | $1,751 | $44 |
| Average | $77,821 | $6,485 | $1,497 | $37 |
| 25th Percentile | $66,672 | $5,556 | $1,282 | $32 |
An entry-level Contact Center Scheduling Supervisor with under 1 year experience makes about $74,871. With less than 2 years of experience, a mid-level Contact Center Scheduling Supervisor makes around $75,702. After 2-4 years, the Contact Center Scheduling Supervisor pay rises to about $76,533. Those senior Contact Center Scheduling Supervisor with 5-8 years of experience earn roughly $81,045, and those Contact Center Scheduling Supervisor having 8 years or more experience are expected to earn about $82,621 on average.
| Levels | Salary |
|---|---|
| Entry Level Contact Center Scheduling Supervisor | $74,871 |
| Intermediate Level Contact Center Scheduling Supervisor | $75,702 |
| Senior Level Contact Center Scheduling Supervisor | $76,533 |
| Specialist Level Contact Center Scheduling Supervisor | $81,045 |
| Expert Level Contact Center Scheduling Supervisor | $82,621 |
| Entry Level | 4% |
| Mid Level | 3% |
| Senior Level | 2% |
| Top Level | 4% |
| Experienced | 6% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Accountability: Setting and holding oneself and others to stated expectations by associating tasks with our business's mission, values, and goals.
Call Center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
| Skill | Salary | Demand |
|---|---|---|
|
Billing
|
$90,031 |
15%
|
|
Scheduling
|
$79,854 |
2%
|
|
Scheduling
|
$79,854 |
2%
|
|
Scheduling
|
$79,854 |
2%
|
|
Scheduling
|
$79,854 |
2%
|
