As of March 01, 2025, the average annual salary for a Contact Center Scheduling Supervisor in Hoboken, NJ is $91,351. Salary.com reports that pay typically ranges from $78,259 to $106,876, with most professionals earning between $66,339 and $121,010.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $91,503 | $7,625 | $1,760 | $44 |
| Average | $78,212 | $6,518 | $1,504 | $38 |
| 25th Percentile | $67,003 | $5,584 | $1,289 | $32 |
An entry-level Contact Center Scheduling Supervisor with under 1 year experience makes about $86,928. With less than 2 years of experience, a mid-level Contact Center Scheduling Supervisor makes around $87,893. After 2-4 years, the Contact Center Scheduling Supervisor pay rises to about $88,857. Those senior Contact Center Scheduling Supervisor with 5-8 years of experience earn roughly $94,096, and those Contact Center Scheduling Supervisor having 8 years or more experience are expected to earn about $95,926 on average.
| Levels | Salary |
|---|---|
| Entry Level Contact Center Scheduling Supervisor | $86,928 |
| Intermediate Level Contact Center Scheduling Supervisor | $87,893 |
| Senior Level Contact Center Scheduling Supervisor | $88,857 |
| Specialist Level Contact Center Scheduling Supervisor | $94,096 |
| Expert Level Contact Center Scheduling Supervisor | $95,926 |
| Entry Level | 11% |
| Mid Level | 12% |
| Senior Level | 14% |
| Top Level | 20% |
| Experienced | 23% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Accountability: Setting and holding oneself and others to stated expectations by associating tasks with our business's mission, values, and goals.
Call Center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.
| Skill | Salary | Demand |
|---|---|---|
|
Billing
|
$105,054 |
15%
|
|
Scheduling
|
$93,178 |
2%
|
|
Scheduling
|
$93,178 |
2%
|
|
Scheduling
|
$93,178 |
2%
|
|
Scheduling
|
$93,178 |
2%
|
