As of February 01, 2025, the average annual salary for a Contact Center Traffic and Scheduling Manager in White Plains, NY is $123,366. Salary.com reports that pay typically ranges from $109,434 to $142,263, with most professionals earning between $96,750 and $159,468.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $124,031 | $10,336 | $2,385 | $60 |
| Average | $107,556 | $8,963 | $2,068 | $52 |
| 25th Percentile | $95,409 | $7,951 | $1,835 | $46 |
An entry-level Contact Center Traffic and Scheduling Manager with under 1 year experience makes about $116,931. With less than 2 years of experience, a mid-level Contact Center Traffic and Scheduling Manager makes around $117,548. After 2-4 years, the Contact Center Traffic and Scheduling Manager pay rises to about $118,988. Those senior Contact Center Traffic and Scheduling Manager with 5-8 years of experience earn roughly $120,634, and those Contact Center Traffic and Scheduling Manager having 8 years or more experience are expected to earn about $124,028 on average.
| Levels | Salary |
|---|---|
| Entry Level Contact Center Traffic and Scheduling Manager | $116,931 |
| Intermediate Level Contact Center Traffic and Scheduling Manager | $117,548 |
| Senior Level Contact Center Traffic and Scheduling Manager | $118,988 |
| Specialist Level Contact Center Traffic and Scheduling Manager | $120,634 |
| Expert Level Contact Center Traffic and Scheduling Manager | $124,028 |
| Entry Level | 9% |
| Mid Level | 9% |
| Senior Level | 11% |
| Top Level | 12% |
| Experienced | 15% |
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| Skill | Salary | Demand |
|---|---|---|
|
Service Quality
|
$146,806 |
19%
|
|
Customer Communications
|
$136,937 |
11%
|
|
Financial Statements
|
$136,937 |
11%
|
|
Continuous Improvement
|
$135,703 |
10%
|
|
Management Skills
|
$134,469 |
9%
|
|
Regulatory Compliance
|
$134,469 |
9%
|
