Outbound Contact Center Manager Salary in the United States

How much does an Outbound Contact Center Manager make hourly in the United States? The average hourly wage for an Outbound Contact Center Manager in the United States is $41 as of September 26, 2019, but the range typically falls between $34 and $50. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

Skills Associated with Outbound Contact Center Manager: Service Management, VoIP Software, Customer Relationship Management (CRM) software, Service Design ...More

Salary estimation for Outbound Contact Center Manager at companies like : CHRISTOPHER & BANKS CORP, FINISH LINE INC -CL A, VASO CORP

Job Description

Outbound Contact Center Manager manages and directs all aspects of outbound contact center operations. Implements and reviews contact center outbound policies and procedures. Being an Outbound Contact Center Manager oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. Responsible for staff recruiting, performance evaluation, training, and development. Additionally, Outbound Contact Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Contact Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be an Outbound Contact Center Manager typically requires 3+ years of managerial experience. (Copyright 2019 Salary.com)

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Salary range for a Outbound Contact Center Manager
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Average Hourly Wage

Core compensation

 
 
 
34
50
41

Average Total Hourly Cash Compensation

Includes base and short-term incentives

 
 
 
35
53
44
These charts show the average hourly wage (core compensation), as well as the average total hourly cash compensation for the job of Outbound Contact Center Manager in the United States. The average hourly rate for Outbound Contact Center Manager ranges from $34 to $50 with the average hourly pay of $41. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $35 to $53 with the average total hourly cash compensation of $44.
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Job Openings for Outbound Contact Center Manager
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Peter Castle , Chief Operating Officer, Director
VASO CORP
Vaso Corporation operates in the healthcare equipment and information technology industries in the United States and internationally. The company operates through three segments: IT, Professional Sales Service, and Equipment. The IT segment primarily focuses on healthcare IT and managed network technology services. Thi... More
Fiscal Year Ended in 2017
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Outbound Contact Center Manager Pay Difference by Location

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.3%
City, State Washington, DC Compared to national average
+ 10.7%
City, State Miami, FL Compared to national average
-2.7%
City, State Chicago, IL Compared to national average
+ 6.0%
City, State Boston, MA Compared to national average
+ 12.9%
City, State New York, NY Compared to national average
+ 21.0%
City, State Dallas, TX Compared to national average
-1.0%