As of April 01, 2025, the average annual salary for a Sales Support Representative I in Novi, MI is $60,006. Salary.com reports that pay typically ranges from $53,085 to $67,468, with most professionals earning between $46,783 and $74,261.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $67,468 | $5,622 | $1,297 | $32 |
| Average | $60,006 | $5,000 | $1,154 | $29 |
| 25th Percentile | $53,085 | $4,424 | $1,021 | $26 |
An entry-level Sales Support Representative I with under 1 year experience makes about $57,733. With less than 2 years of experience, a mid-level Sales Support Representative I makes around $57,940. After 2-4 years, the Sales Support Representative I pay rises to about $60,563. Those senior Sales Support Representative I with 5-8 years of experience earn roughly $63,681, and those Sales Support Representative I having 8 years or more experience are expected to earn about $63,904 on average.
| Levels | Salary |
|---|---|
| Entry Level Sales Support Representative I | $57,733 |
| Intermediate Level Sales Support Representative I | $57,940 |
| Senior Level Sales Support Representative I | $60,563 |
| Specialist Level Sales Support Representative I | $63,681 |
| Expert Level Sales Support Representative I | $63,904 |
| Entry Level | 4% |
| Mid Level | 3% |
| Senior Level | 1% |
| Top Level | 6% |
| Experienced | 7% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Futures: Futures are derivative financial contracts obligating the buyer to purchase an asset or the seller to sell an asset at a predetermined future date and set price.
CRM: Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers.
| Skill | Salary | Demand |
|---|---|---|
|
Retail Operations
|
$69,607 |
16%
|
|
Sales Operations
|
$67,207 |
12%
|
|
Team Operations
|
$66,007 |
10%
|
|
Presentation
|
$66,007 |
10%
|
|
Collaboration
|
$66,007 |
10%
|
|
Leadership
|
$65,407 |
9%
|
