What are the main factors that influence a Technical Customer Support Representative II's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

What industry pays the highest salary for Technical Customer Support Representative II?

The Software & Networking industry offers the highest average compensation for Technical Customer Support Representative II roles, with salaries approximately 25% above the market median.

How does experience change A Technical Customer Support Representative 's salary?

A Technical Customer Support Representative 's salary grows with experience: a Technical Customer Support Representative I (0-1 years)earns $38,997, a Technical Customer Support Representative II (1-3 years)earns $50,371, a Technical Customer Support Representative III (3-5 years)earns $57,194, a Technical Customer Support Team Leader (5+ years)earns $77,604, a Technical Customer Support Supervisor (5+ years)earns $91,440,

What are the highest paying states for a Technical Customer Support Representative II?

Technical Customer Support Representative II salary varies significantly by state. The top 3 highest paying states for Technical Customer Support Representative II roles are District of Columbia $55,071, California $54,862, Massachusetts $54,131. These tech hubs typically pay 10-15% above the national average.

How much do different types of Technical Customer Support Representative roles make?

Salaries for Technical Customer Support Representative level roles vary by specialization: Technical Customer Support Director: $167,240; Technical Customer Support Manager: $111,686; Technical Customer Support Supervisor: $90,293; Technical Customer Support Specialist II: $72,669; Technical Customer Support Representative - Tier 3: $56,500.

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Technical Customer Support Representative II Salary in Delaware

How much does a Technical Customer Support Representative II make in Delaware?

As of July 01, 2026, the average salary for a Technical Customer Support Representative II in Delaware is $50,371 per year, which breaks down to an hourly rate of $24.

However, a Technical Customer Support Representative II's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $61,962
Majority Range (25th-75th percentile): $47,542 to $56,438
Entry-Level (10th percentile): $44,967

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Technical Customer Support Representative II Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$56,438	$4,703	$1,085	$27
Average	$50,371	$4,198	$969	$24
25th Percentile	$47,542	$3,962	$914	$23

You may get higher pay by adjusting the following factors:

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Key Factors That Influence Technical Customer Support Representative II Salaries

A Technical Customer Support Representative II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.

How Experience Level Affects Technical Customer Support Representative Salaries?

Experience is a primary driver of a Technical Customer Support Representative II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Technical Customer Support Representative I (0-1 years): $38,997
Technical Customer Support Representative II (1-3 years): $50,371
Technical Customer Support Representative III (3-5 years): $57,194
Technical Customer Support Team Leader (5+ years): $77,604
Technical Customer Support Supervisor (5+ years): $91,440

Job Role	Years of Experience	Average Salary
Technical Customer Support Representative I	0-1 years	$38,997
Technical Customer Support Representative II	1-3 years	$50,371
Technical Customer Support Representative III	3-5 years	$57,194
Technical Customer Support Team Leader	5+ years	$77,604
Technical Customer Support Supervisor	5+ years	$91,440

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What Am I Worth?

How Do Technical Customer Support Representative II Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Technical Customer Support Representative IIs. For example, consider the average annual salaries in these key locations:

District of Columbia: $55,071.
California: $54,862.
Massachusetts: $54,131.

District of Columbia $55,071 California $54,862 Massachusetts $54,131 Washington $53,932 New Jersey $53,912 Alaska $53,842 Connecticut $53,156 New York $52,878

Hawaii $51,987 Rhode Island $51,569 Maryland $51,286 Minnesota $50,898 Colorado $50,749 Illinois $50,699 Oregon $50,510 Delaware $50,371

New Hampshire $50,283 Virginia $50,087 Pennsylvania $49,515 Nevada $49,227 North Dakota $49,132 Michigan $48,983 Wisconsin $48,928 Vermont $48,819

Texas $48,515 Maine $48,496 Arizona $48,466 Ohio $48,431 Georgia $47,973 Indiana $47,744 Wyoming $47,700 Utah $47,630

Iowa $47,600 Kansas $47,361 Louisiana $47,292 North Carolina $47,267 Missouri $47,257 Florida $47,063 Montana $46,959 Nebraska $46,859

Kentucky $46,804 South Carolina $46,605 Tennessee $46,481 Idaho $46,431 New Mexico $46,068 Oklahoma $45,989 Alabama $45,695 South Dakota $45,203

Arkansas $44,934 West Virginia $44,790 Mississippi $44,357

Top Paying Cities for Technical Customer Support Representative IIs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

Lincoln: $50,144
Little Creek: $50,511
Magnolia: $50,438

Lincoln, DE $50,144 Little Creek, DE $50,511 Magnolia, DE $50,438 Milford, DE $50,271 Marydel, DE $50,354 Millsboro, DE $49,933 Millville, DE $50,011 Milton, DE $50,097

Nassau, DE $50,133 Ocean View, DE $50,002 Rehoboth Beach, DE $50,098 Seaford, DE $50,126 Selbyville, DE $49,919 Smyrna, DE $50,546 Viola, DE $50,313 Woodside, DE $50,448

Bear, DE $50,332 Newark, DE $50,313 Claymont, DE $50,416 Delaware City, DE $50,363 Hockessin, DE $50,309 Kirkwood, DE $50,354 Middletown, DE $50,373 Montchanin, DE $50,320

New Castle, DE $50,327 Odessa, DE $50,398 Port Penn, DE $50,432 Rockland, DE $50,325 Saint Georges, DE $50,357 Townsend, DE $50,435 Winterthur, DE $50,331 Lewes, DE $50,117

Wilmington, DE $50,311 Dover, DE $50,511 Dover Afb, DE $50,245 Bethany Beach, DE $49,949 Bethel, DE $50,001 Bridgeville, DE $50,119 Camden Wyoming, DE $50,369 Cheswold, DE $50,495

Clayton, DE $50,496 Dagsboro, DE $49,915 Delmar, DE $49,834 Ellendale, DE $49,986 Felton, DE $50,267 Fenwick Island, DE $49,926 Frankford, DE $49,838 Frederica, DE $50,317

Georgetown, DE $49,896 Greenwood, DE $50,127 Harbeson, DE $49,949 Harrington, DE $50,204 Hartly, DE $50,360 Houston, DE $50,132 Kenton, DE $50,499 Laurel, DE $49,866

Yorklyn, DE $50,323

Technical Customer Support Representative II Salary by Company Size: Startups vs. Enterprise

Technical Customer Support Representative II salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $56,339. While startup companies pay approximate $47,646.

Technical Customer Support Representative II Salary by Company Size

Company Size	Employees	Average Salary
Startup	1~50	$47,646
Growth Stage	51~500	$50,393
Established	501~5000	$54,406
Enterprise	5000+	$56,339

Technical Customer Support Representative II Salary by Industry: Top Paying Sectors

For Technical Customer Support Representative II roles, the industry you choose can affect earning potential by as much as 50% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Biotechnology sectors offer the strongest compensation, at 25% above the average. In contrast, Technical Customer Support Representative positions in Transportation or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Technical Customer Support Representative II as a support function rather than a direct revenue driver.

The top paying industries for a Technical Customer Support Representative II

Industry Sector	Average Annual Salary	Average Hourly Rate	Pay vs.Avg
Software & Networking	$62,963	$30.0	25%
Biotechnology	$60,445	$29.0	20%
Pharmaceuticals	$60,445	$29.0	20%
Energy & Utilities	$57,926	$28.0	15%
Chemicals	$55,408	$27.0	10%

Technical Customer Support Representative II Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Technical Customer Support Representative II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on July 01, 2026

$47,542

Average $50,371/year

$56,438

$3,962

Average $4,198/month

$4,703

$914

Average $969/week

$1,085

$23

Average $24/hour

$27

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$56,438	$4,703	$1,085	$27
Average	$50,371	$4,198	$969	$24
25th Percentile	$47,542	$3,962	$914	$23

Technical Customer Support Representative II Salary Growth & Career Path

Technical Customer Support Representative II

Technical Communicator

Technical Customer Support Representative III

Technical Customer Support Team Leader

Promotions are the fastest way to increase your earnings. As a Technical Customer Support Representative II, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.

Technical Customer Support Representative II Salary Growth and Career Path
Next Step Role	Estimate Salary	Projected Raise
Technical Communicator	$82,426	64%
Technical Customer Support Representative III	$57,194	14%

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