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Technical Customer Support Representative II Salary in New York

How much does a Technical Customer Support Representative II make in New York?

As of April 01, 2026, the average salary for a Technical Customer Support Representative II in New York is $52,835 per year, which breaks down to an hourly rate of $25.

However, a Technical Customer Support Representative II's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $65,005
  • Majority Range (25th-75th percentile): $49,868 to $59,205
  • Entry-Level (10th percentile): $47,166
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View as table View as graph 25% $49,868 10% $47,166 90% $65,005 75% $59,205 $52,835 50%(Median) Didn’t find job title? Click

Technical Customer Support Representative II Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $59,205 $4,934 $1,139 $28
Average $52,835 $4,403 $1,016 $25
25th Percentile $49,868 $4,156 $959 $24
Check out Technical Customer Support Representative II Job Openings in New York
Technical Support Representative

WAZER - Yonkers, NY

Customer Support Representative

SPECTRUM - South Cheektowaga, NY

Customer Support Representative

SPECTRUM - South Cheektowaga, NY

Customer Service Call Center Representative

Trigyn Technologies Inc - Long Island City, NY

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Key Factors That Influence Technical Customer Support Representative II Salaries

A Technical Customer Support Representative II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Technical Customer Support Representative Salaries?

Experience is a primary driver of a Technical Customer Support Representative II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Technical Customer Support Representative I (0-1 years): $40,928
  • Technical Customer Support Representative II (1-3 years): $52,835
  • Technical Customer Support Representative III (3-5 years): $60,025
  • Technical Customer Support Team Leader (5+ years): $81,431
  • Technical Customer Support Supervisor (5+ years): $95,980
Job Role Years of Experience Average Salary
Technical Customer Support Representative I0-1 years$40,928
Technical Customer Support Representative II1-3 years$52,835
Technical Customer Support Representative III3-5 years$60,025
Technical Customer Support Team Leader5+ years$81,431
Technical Customer Support Supervisor5+ years$95,980
$40,928 Technical...
$52,835 Technical...
$60,025 Technical...
$81,431 Technical...
$95,980 Technical...
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What Am I Worth?

Top Paying Cities for Technical Customer Support Representative IIs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Holtsville: $54,227
  • Brentwood: $54,241
  • Brightwaters: $54,241

Technical Customer Support Representative II Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Technical Customer Support Representative II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on April 01, 2026
$49,868
Average $52,835/year
$59,205
$4,156
Average $4,403/month
$4,934
$959
Average $1,016/week
$1,139
$24
Average $25/hour
$28
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $59,205 $4,934 $1,139 $28
Average $52,835 $4,403 $1,016 $25
25th Percentile $49,868 $4,156 $959 $24

Technical Customer Support Representative II Salary Growth & Career Path

Technical Customer Support Representative II
Technical Communicator
Technical Customer Support Representative III
Technical Customer Support Team Leader

Promotions are the fastest way to increase your earnings. As a Technical Customer Support Representative II, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.

Technical Customer Support Representative II Salary Growth and Career Path
Next Step Role Estimate Salary Projected Raise
Technical Communicator $86,432 64%
Technical Customer Support Representative III $60,025 14%

Salaries of jobs related to Technical Customer Support Representative II

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