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Technical Customer Support Representative II Salary in Pennsylvania

How much does a Technical Customer Support Representative II make in Pennsylvania?

As of April 01, 2026, the average salary for a Technical Customer Support Representative II in Pennsylvania is $49,475 per year, which breaks down to an hourly rate of $24.

However, a Technical Customer Support Representative II's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $60,871
  • Majority Range (25th-75th percentile): $46,697 to $55,440
  • Entry-Level (10th percentile): $44,167
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View as table View as graph 25% $46,697 10% $44,167 90% $60,871 75% $55,440 $49,475 50%(Median) Didn’t find job title? Click

Technical Customer Support Representative II Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $55,440 $4,620 $1,066 $27
Average $49,475 $4,123 $951 $24
25th Percentile $46,697 $3,891 $898 $22
Check out Technical Customer Support Representative II Job Openings in Pennsylvania
Customer Service Representative

Fowers Point S Tire & Auto Service - Philadelphia, PA

Customer Acquisition Representative II

Dun & Bradstreet - Center Valley, PA

Customer Support Representative

Randstad - Conshohocken, PA

Customer Support Representative

Clever - Erie, PA

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Key Factors That Influence Technical Customer Support Representative II Salaries

A Technical Customer Support Representative II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Technical Customer Support Representative Salaries?

Experience is a primary driver of a Technical Customer Support Representative II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Technical Customer Support Representative I (0-1 years): $38,326
  • Technical Customer Support Representative II (1-3 years): $49,475
  • Technical Customer Support Representative III (3-5 years): $56,208
  • Technical Customer Support Team Leader (5+ years): $76,253
  • Technical Customer Support Supervisor (5+ years): $89,877
Job Role Years of Experience Average Salary
Technical Customer Support Representative I0-1 years$38,326
Technical Customer Support Representative II1-3 years$49,475
Technical Customer Support Representative III3-5 years$56,208
Technical Customer Support Team Leader5+ years$76,253
Technical Customer Support Supervisor5+ years$89,877
$38,326 Technical...
$49,475 Technical...
$56,208 Technical...
$76,253 Technical...
$89,877 Technical...
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What Am I Worth?

Top Paying Cities for Technical Customer Support Representative IIs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • Beaver Meadows: $48,457
  • Coaldale: $48,670
  • Conyngham: $48,129

Technical Customer Support Representative II Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Technical Customer Support Representative II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Yearly
  • Monthly
  • Weekly
  • Hourly
  • Table View
Last Updated on April 01, 2026
$46,697
Average $49,475/year
$55,440
$3,891
Average $4,123/month
$4,620
$898
Average $951/week
$1,066
$22
Average $24/hour
$27
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $55,440 $4,620 $1,066 $27
Average $49,475 $4,123 $951 $24
25th Percentile $46,697 $3,891 $898 $22

Technical Customer Support Representative II Salary Growth & Career Path

Technical Customer Support Representative II
Technical Communicator
Technical Customer Support Representative III
Technical Customer Support Team Leader

Promotions are the fastest way to increase your earnings. As a Technical Customer Support Representative II, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.

Technical Customer Support Representative II Salary Growth and Career Path
Next Step Role Estimate Salary Projected Raise
Technical Communicator $80,936 64%
Technical Customer Support Representative III $56,208 14%

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