Skills & Competencies for Cafeteria Manager
Cafeteria Manager job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Cafeteria Manager
Manages an on site company cafeteria.
JOB RESPONSIBILITIES for Cafeteria Manager
Oversees operations including ordering, inventory, meal planning, food preparation, and service. Ensures operations are in compliance with all food safety and sanitation regulations. Manages and trains cafeteria staff.
Cafeteria Manager SALARY RANGE
BASE 50%
$80,386
TOTAL 50%
$81,161
Job Level
M00
Job Code
HS08000042
Education/Degree
Associate's Degree
Reports To
Head of a Unit/Department
Cafeteria Manager Skills and Competencies List
10 general skills or competencies (Job family competencies) for Cafeteria Manager
1
Job Family Competencies –
Operations Management
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Discusses the standard procedures in operations management.
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Level 2 Behaviors
(Light Experience)
Compiles monthly collection operations management statistics and reporting.
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Level 3 Behaviors
(Moderate Experience)
Implements important policy and strategic decisions to comply with operation requirements.
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Level 4 Behaviors
(Extensive Experience)
Guides operations management decision-support activities to focus on strategies.
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Level 5 Behaviors
(Mastery)
Creates metrics to evaluate the performance of various business operations.
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2
Job Family Competencies –
Customer Satisfaction
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Describes methods used in collecting and analyzing customer satisfaction data.
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Level 2 Behaviors
(Light Experience)
Assists in creating questions to surveys to identify customer satisfaction levels.
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Level 3 Behaviors
(Moderate Experience)
Communicates with customers to establish positive interactions and maintain a high level of satisfaction.
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Level 4 Behaviors
(Extensive Experience)
Delivers superior customer service to optimize customer satisfaction scores.
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Level 5 Behaviors
(Mastery)
Constructs innovative solutions and effective interventions to drive customer satisfaction.
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3
Cafeteria Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Cafeteria Manager
Proficiency Level - 4
5
Competency for -
Cafeteria Manager
Proficiency Level - 5
11 soft skills or competencies (core competencies) for Cafeteria Manager
1
Core Competencies –
Standard Operating Procedures (SOP)
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Describes the purposes and benefits of Standard Operating Procedures (SOP).
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Level 2 Behaviors
(Light Experience)
Compiles and maintains SOPs under our current policies and directions.
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Level 3 Behaviors
(Moderate Experience)
Ensures internal SOPs are in compliance with industry standards and regulations.
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Level 4 Behaviors
(Extensive Experience)
Develops and delivers training programs to ensure our SOPs are fully communicated and adhered to.
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Level 5 Behaviors
(Mastery)
Champions the adoption of SOP to foster efficiency and consistency.
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2
Core Competencies –
Budgeting
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Describes the concepts and principles of budgeting operations.
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Level 2 Behaviors
(Light Experience)
Assists in developing and improving budgeting models, plans, and strategies.
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Level 3 Behaviors
(Moderate Experience)
Compares planned budgets vs. actual expenditures, identifies, reports, and explains variances.
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Level 4 Behaviors
(Extensive Experience)
Determines system capabilities and needs to improve the process for financial budgeting.
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Level 5 Behaviors
(Mastery)
Develops financial models to support the strategic improvement of our budgeting processes.
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3
Cafeteria Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Cafeteria Manager
Proficiency Level - 4
5
Competency for -
Cafeteria Manager
Proficiency Level - 5
Summary of Cafeteria Manager skills and competencies
There are 0 hard skills for Cafeteria Manager.
10 general skills for Cafeteria Manager, Operations Management, Customer Satisfaction, Safety Policies and Procedures, etc.
11 soft skills for Cafeteria Manager, Standard Operating Procedures (SOP), Budgeting, Planning and Organizing, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Cafeteria Manager, he or she needs to be skilled in Standard Operating Procedures (SOP), be proficient in Budgeting, and be proficient in Planning and Organizing.
10 general skills for Cafeteria Manager, Operations Management, Customer Satisfaction, Safety Policies and Procedures, etc.
11 soft skills for Cafeteria Manager, Standard Operating Procedures (SOP), Budgeting, Planning and Organizing, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Cafeteria Manager, he or she needs to be skilled in Standard Operating Procedures (SOP), be proficient in Budgeting, and be proficient in Planning and Organizing.
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