Skills & Competencies for Cafeteria Manager
Cafeteria Manager job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Cafeteria Manager
Manages an on site company cafeteria.
JOB RESPONSIBILITIES for Cafeteria Manager
Oversees operations including ordering, inventory, meal planning, food preparation, and service. Ensures operations are in compliance with all food safety and sanitation regulations. Manages and trains cafeteria staff.
Cafeteria Manager SALARY RANGE
BASE 50%
$81,824
TOTAL 50%
$82,612
Job Level
M00
Job Code
HS08000042
Education/Degree
Associate's Degree
Reports To
Head of a Unit/Department
Cafeteria Manager Skills and Competencies List
10 general skills or competencies (Job family competencies) for Cafeteria Manager
1
Job Family Competencies –
Operations Management
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Describes the importance of operations management in optimal production and business functions.
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Level 2 Behaviors
(Light Experience)
Collects data used by the management for daily and weekly key performance indicators evaluation.
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Level 3 Behaviors
(Moderate Experience)
Handles the daily activities across various functions of the operations management and business.
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Level 4 Behaviors
(Extensive Experience)
Collaborates with executives to establish objectives for the expansion of business relationships.
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Level 5 Behaviors
(Mastery)
Champions in keeping the business with strong operational discipline in operations management.
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2
Job Family Competencies –
Customer Satisfaction
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Cites the best practices used in improving customer satisfaction.
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Level 2 Behaviors
(Light Experience)
Adheres to our policies in providing customer satisfaction.
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Level 3 Behaviors
(Moderate Experience)
Analyzes survey results to identify opportunities in improving customer service and satisfaction.
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Level 4 Behaviors
(Extensive Experience)
Creates and leverages KPIs to measure the effectiveness of customer satisfaction.
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Level 5 Behaviors
(Mastery)
Champions the adoption of digital analytics to measure customer satisfaction.
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3
Cafeteria Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Cafeteria Manager
Proficiency Level - 4
5
Competency for -
Cafeteria Manager
Proficiency Level - 5
11 soft skills or competencies (core competencies) for Cafeteria Manager
1
Core Competencies –
Standard Operating Procedures (SOP)
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Cites examples of SOP practices in our business operations.
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Level 2 Behaviors
(Light Experience)
Assists in the preparation of internal standard operating procedures (SOP).
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Level 3 Behaviors
(Moderate Experience)
Analyses our business and operations to identify room for improvement on the related standard operating procedures.
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Level 4 Behaviors
(Extensive Experience)
Coaches others on the implementation of SOP to reduce errors and improve quality.
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Level 5 Behaviors
(Mastery)
Builds a monitoring system to evaluate the effectiveness of our SOPs.
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2
Core Competencies –
Budgeting
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Compiles a list of basic issues and risks for conducting our budget processes.
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Level 2 Behaviors
(Light Experience)
Applies established guidelines for conducting our budgeting processes.
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Level 3 Behaviors
(Moderate Experience)
Communicates budget objectives and plans to help identify financial trends and create budget forecasts.
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Level 4 Behaviors
(Extensive Experience)
Anticipates organizational income and expenses to make forecasts and develop budget plans.
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Level 5 Behaviors
(Mastery)
Adapts relevant industry trends on techniques in financial budgeting in our organization.
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3
Cafeteria Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Cafeteria Manager
Proficiency Level - 4
5
Competency for -
Cafeteria Manager
Proficiency Level - 5
Summary of Cafeteria Manager skills and competencies
There are 0 hard skills for Cafeteria Manager.
10 general skills for Cafeteria Manager, Operations Management, Customer Satisfaction, Safety Policies and Procedures, etc.
11 soft skills for Cafeteria Manager, Standard Operating Procedures (SOP), Budgeting, Planning and Organizing, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Cafeteria Manager, he or she needs to be skilled in Standard Operating Procedures (SOP), be proficient in Budgeting, and be proficient in Planning and Organizing.
10 general skills for Cafeteria Manager, Operations Management, Customer Satisfaction, Safety Policies and Procedures, etc.
11 soft skills for Cafeteria Manager, Standard Operating Procedures (SOP), Budgeting, Planning and Organizing, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Cafeteria Manager, he or she needs to be skilled in Standard Operating Procedures (SOP), be proficient in Budgeting, and be proficient in Planning and Organizing.
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