Skills & Competencies for Benefits Clerk

Benefits Clerk job profile

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JOB SUMMARY for Benefits Clerk

Facilitates benefits enrollment and administrative processes.

JOB RESPONSIBILITIES for Benefits Clerk

Prepares and processes claims, changes, enrollments, and other benefits filings. Coordinates informational sessions. Responds to inquires for information and provides forms, instructions, and other enrollment materials to employees.

Benefits Clerk SALARY RANGE

BASE 50%
$55,173
TOTAL 50%
$55,923
Job Level
A02
Job Code
HR09200036
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor

Benefits Clerk Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Benefits Clerk skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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9 general skills or competencies (Job family competencies) for Benefits Clerk

1 Job Family Competencies – Data Entry
Proficiency Level -2
Skill definition-Transcribing information into an electronic medium such as a computer or other electronic device.
Level 1 Behaviors
(General Familiarity)
Documents key concepts and components from the data entry manual.
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Level 2 Behaviors
(Light Experience)
Compiles records to accurately enter data on record management systems.
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Level 3 Behaviors
(Moderate Experience)
Prepares for the possibility of wasting time, money, and resources by analyzing accurate and timely data.
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Level 4 Behaviors
(Extensive Experience)
Engages in the development of data entry procedures to drive successful data entry system implementation.
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Level 5 Behaviors
(Mastery)
Develops new processes, methods, and procedures to improve the accuracy of data entry services.
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2 Job Family Competencies – Benefit Programs
Proficiency Level -2
Skill definition-Designing, managing, assessing and implementing compensation plan to attract and retain talent.
Level 1 Behaviors
(General Familiarity)
Lists the factors that should be considered in the development of the benefits objectives.
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Level 2 Behaviors
(Light Experience)
Responds to employee inquiries regarding benefits program.
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Level 3 Behaviors
(Moderate Experience)
Reviews cost and usage rates of existing benefit programs to assess actual and perceived value.
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Level 4 Behaviors
(Extensive Experience)
Oversees the development of the benefits objectives to ensure comply with overall strategic goals.
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Level 5 Behaviors
(Mastery)
Keeps current on latest state laws and regulations impacting employee benefit programs to ensure compliance.
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3 Benefits Clerk - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Benefits Clerk
Proficiency Level - 4
5 Competency for - Benefits Clerk
Proficiency Level - 5

8 soft skills or competencies (core competencies) for Benefits Clerk

1 Core Competencies – Gathering Information
Proficiency Level -2
Skill definition-Accumulating necessary information from various resources to clarify the situation or make an informed business decision.
Level 1 Behaviors
(General Familiarity)
Names commonly used tools and techniques for data collection.
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Level 2 Behaviors
(Light Experience)
Obtains needed information by asking skillful and persistent questions.
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Level 3 Behaviors
(Moderate Experience)
Utilizes various tools and technologies to validate information acquired from different sources.
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Level 4 Behaviors
(Extensive Experience)
Synthesizes information from various sources to enable strategic decision-making by our leadership.
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Level 5 Behaviors
(Mastery)
Takes steps to ensure that the intellectual property rights of others are not violated.
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2 Core Competencies – Office Support Tools
Proficiency Level -2
Skill definition-Using application software available at the desktop in creating, managing, and updating documents, manipulating large data, and generating presentations.
Level 1 Behaviors
(General Familiarity)
Illustrates basic concepts and terminologies of Office Support Tools.
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Level 2 Behaviors
(Light Experience)
Works with all basic office-support products.
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Level 3 Behaviors
(Moderate Experience)
Supports other staff with account management and meeting scheduling tools.
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Level 4 Behaviors
(Extensive Experience)
Monitors and evaluates performance and efficiency of back-office tools and application services.
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Level 5 Behaviors
(Mastery)
Participates in predicting and addressing future organizational office support needs.
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3 Benefits Clerk - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Benefits Clerk
Proficiency Level - 4
5 Competency for - Benefits Clerk
Proficiency Level - 5

Summary of Benefits Clerk skills and competencies

There are 0 hard skills for Benefits Clerk..
9 general skills for Benefits Clerk, Data Entry, Benefit Programs, Data Gathering and Analysis, etc.
8 soft skills for Benefits Clerk, Gathering Information, Office Support Tools, Coordination, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Benefits Clerk, he or she needs to be proficient in Gathering Information, be proficient in Office Support Tools, and be proficient in Coordination.

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