Skills & Competencies for IT Quality Assurance Process Consultant

IT Quality Assurance Process Consultant job profile

JOB SUMMARY for IT Quality Assurance Process Consultant

Develops quality assurance, compliance, and implementation plans for individual IT functions that support the organization's overall service and software quality standards.

JOB RESPONSIBILITIES for IT Quality Assurance Process Consultant

Advises function leaders on best practices for the deployment of QA methodologies and processes. Designs and incorporates plans for each function that drive quality service and product deliverables. Establishes a performance monitoring program and designs metrics that can be used to identify quality issues, analyze problems, and develop quality improvement initiatives. Trains staff on quality concepts, objectives, tools, and processes.

IT Quality Assurance Process Consultant SALARY RANGE

BASE 50%
$120,726
TOTAL 50%
$128,936
Job Level
P05
Job Code
IT10000529
Education/Degree
Bachelor's Degree
Reports To
Director or Head of a Department

IT Quality Assurance Process Consultant Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each IT Quality Assurance Process Consultant skill and competencie below to view definitions.

1 hard skill or competency (industry competency) for IT Quality Assurance Process Consultant

1 Industry Competency – Root Cause Analysis
Proficiency Level -4
Skill definition-Identifying and analyzing the causes of issues to reduce recurrence using problem-solving techniques.
Level 1 Behaviors
(General Familiarity)
Describes the methodologies of root cause analysis and its applications.
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Level 2 Behaviors
(Light Experience)
Compiles recommendations for formulating corrective action plans using root cause analysis.
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Level 3 Behaviors
(Moderate Experience)
Consults on the various applications of root cause analysis approaches and techniques.
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Level 4 Behaviors
(Extensive Experience)
Improves and updates the fundamental nature of systems and procedures based on the root cause analysis results.
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Level 5 Behaviors
(Mastery)
Creates metrics system in evaluating the performance of root cause analysis.
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3 IT Quality Assurance Process Consultant - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - IT Quality Assurance Process Consultant
Proficiency Level - 4
5 Competency for - IT Quality Assurance Process Consultant
Proficiency Level - 5

10 general skills or competencies (Job family competencies) for IT Quality Assurance Process Consultant

1 Job Family Competencies – Automated Testing
Proficiency Level -3
Skill definition-Using various testing tools and techniques to automate the process of validating the software functionality before releasing it to production.
Level 1 Behaviors
(General Familiarity)
Cites examples of methodologies and approaches used in automated testing.
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Level 2 Behaviors
(Light Experience)
Documents validation results and identifies software defects using an automated testing tool.
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Level 3 Behaviors
(Moderate Experience)
Configures automated testing tools to ensure an efficient software validation process.
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Level 4 Behaviors
(Extensive Experience)
Integrates automated testing into the software development process to fix errors before production.
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Level 5 Behaviors
(Mastery)
Designs and develops frameworks to streamline system software validation.
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2 Job Family Competencies – IT Governance
Proficiency Level -3
Skill definition-Providing a formal structure or framework for aligning IT strategies to produce measurable results.
Level 1 Behaviors
(General Familiarity)
Describes the use and importance of IT governance in managing an organization’s data.
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Level 2 Behaviors
(Light Experience)
Assists in the strategic planning and implementation of initiatives to support IT governance activities.
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Level 3 Behaviors
(Moderate Experience)
Executes governance framework to drive improvement in IT governance measurement.
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Level 4 Behaviors
(Extensive Experience)
Formulates secure and scalable IT visions to improve the IT governance planning process.
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Level 5 Behaviors
(Mastery)
Designs and develops IT governance tools to enhance, streamline, and automate IT governance processes.
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3 IT Quality Assurance Process Consultant - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - IT Quality Assurance Process Consultant
Proficiency Level - 4
5 Competency for - IT Quality Assurance Process Consultant
Proficiency Level - 5

6 soft skills or competencies (core competencies) for IT Quality Assurance Process Consultant

1 Core Competencies – Information Technology Trends
Proficiency Level -3
Skill definition-Staying abreast of the emerging trends in information technology to improve business' operational efficiency and drive profitable growth.
Level 1 Behaviors
(General Familiarity)
Describes the basic functions and features of tools used in managing technology-related projects.
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Level 2 Behaviors
(Light Experience)
Identifies and reports the current technology trends that affect our business operations.
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Level 3 Behaviors
(Moderate Experience)
Attends various technology seminars to keep abreast of the latest IT trends and innovations.
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Level 4 Behaviors
(Extensive Experience)
Facilitates various virtual technology training sessions to drive cost reduction within our business.
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Level 5 Behaviors
(Mastery)
Establishes new policies for technology enhancements in alignment with changing IT trends.
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2 Core Competencies – Technology Advising
Proficiency Level -3
Skill definition-Applying advisory methods to deliver solutions for internal or external clients' technology needs.
Level 1 Behaviors
(General Familiarity)
Describes the key roles and responsibilities of a technical advisor.
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Level 2 Behaviors
(Light Experience)
Explains the features of a particular product or service in simple terms to the clients.
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Level 3 Behaviors
(Moderate Experience)
Provides guidance to others in advising various clients on technology solutions.
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Level 4 Behaviors
(Extensive Experience)
Evaluates emerging technologies and anticipates their potential business impacts.
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Level 5 Behaviors
(Mastery)
Develops advising materials to support our employees in dealing with technology needs.
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3 IT Quality Assurance Process Consultant - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - IT Quality Assurance Process Consultant
Proficiency Level - 4
5 Competency for - IT Quality Assurance Process Consultant
Proficiency Level - 5

Summary of IT Quality Assurance Process Consultant skills and competencies

There are 1 hard skills for IT Quality Assurance Process Consultant, Root Cause Analysis.
10 general skills for IT Quality Assurance Process Consultant, Automated Testing, IT Governance, IT Operations, etc.
6 soft skills for IT Quality Assurance Process Consultant, Information Technology Trends, Technology Advising, Quality Management, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a IT Quality Assurance Process Consultant, he or she needs to be skilled in Information Technology Trends, be skilled in Technology Advising, and be skilled in Quality Management.

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