1 hard skill or competency (industry competency) for IT Quality Assurance Process Consultant
Skill definition-Identifying and analyzing the causes of issues to reduce recurrence using problem-solving techniques.
Level 1 Behaviors
(General Familiarity)
Describes the methodologies of root cause analysis and its applications.
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Level 2 Behaviors
(Light Experience)
Compiles recommendations for formulating corrective action plans using root cause analysis.
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Level 3 Behaviors
(Moderate Experience)
Consults on the various applications of root cause analysis approaches and techniques.
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Level 4 Behaviors
(Extensive Experience)
Improves and updates the fundamental nature of systems and procedures based on the root cause analysis results.
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Level 5 Behaviors
(Mastery)
Creates metrics system in evaluating the performance of root cause analysis.
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10 general skills or competencies (Job family competencies) for IT Quality Assurance Process Consultant
Skill definition-Using various testing tools and techniques to automate the process of validating the software functionality before releasing it to production.
Level 1 Behaviors
(General Familiarity)
Cites examples of methodologies and approaches used in automated testing.
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Level 2 Behaviors
(Light Experience)
Documents validation results and identifies software defects using an automated testing tool.
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Level 3 Behaviors
(Moderate Experience)
Configures automated testing tools to ensure an efficient software validation process.
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Level 4 Behaviors
(Extensive Experience)
Integrates automated testing into the software development process to fix errors before production.
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Level 5 Behaviors
(Mastery)
Designs and develops frameworks to streamline system software validation.
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Skill definition-Providing a formal structure or framework for aligning IT strategies to produce measurable results.
Level 1 Behaviors
(General Familiarity)
Describes the use and importance of IT governance in managing an organization’s data.
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Level 2 Behaviors
(Light Experience)
Assists in the strategic planning and implementation of initiatives to support IT governance activities.
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Level 3 Behaviors
(Moderate Experience)
Executes governance framework to drive improvement in IT governance measurement.
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Level 4 Behaviors
(Extensive Experience)
Formulates secure and scalable IT visions to improve the IT governance planning process.
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Level 5 Behaviors
(Mastery)
Designs and develops IT governance tools to enhance, streamline, and automate IT governance processes.
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6 soft skills or competencies (core competencies) for IT Quality Assurance Process Consultant
Skill definition-Staying abreast of the emerging trends in information technology to improve business' operational efficiency and drive profitable growth.
Level 1 Behaviors
(General Familiarity)
Describes the basic functions and features of tools used in managing technology-related projects.
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Level 2 Behaviors
(Light Experience)
Identifies and reports the current technology trends that affect our business operations.
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Level 3 Behaviors
(Moderate Experience)
Attends various technology seminars to keep abreast of the latest IT trends and innovations.
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Level 4 Behaviors
(Extensive Experience)
Facilitates various virtual technology training sessions to drive cost reduction within our business.
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Level 5 Behaviors
(Mastery)
Establishes new policies for technology enhancements in alignment with changing IT trends.
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Skill definition-Applying advisory methods to deliver solutions for internal or external clients' technology needs.
Level 1 Behaviors
(General Familiarity)
Describes the key roles and responsibilities of a technical advisor.
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Level 2 Behaviors
(Light Experience)
Explains the features of a particular product or service in simple terms to the clients.
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Level 3 Behaviors
(Moderate Experience)
Provides guidance to others in advising various clients on technology solutions.
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Level 4 Behaviors
(Extensive Experience)
Evaluates emerging technologies and anticipates their potential business impacts.
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Level 5 Behaviors
(Mastery)
Develops advising materials to support our employees in dealing with technology needs.
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Summary of IT Quality Assurance Process Consultant skills and competencies
There are 1 hard skills for IT Quality Assurance Process Consultant, Root Cause Analysis.
10 general skills for IT Quality Assurance Process Consultant, Automated Testing, IT Governance, IT Operations, etc.
6 soft skills for IT Quality Assurance Process Consultant, Information Technology Trends, Technology Advising, Quality Management, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a IT Quality Assurance Process Consultant, he or she needs to be skilled in Information Technology Trends, be skilled in Technology Advising, and be skilled in Quality Management.