Skills & Competencies for Systems Administrator II
Systems Administrator II job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Systems Administrator II
Maintains and supports the integrity of the operating system environment and various computer systems.
JOB RESPONSIBILITIES for Systems Administrator II
Performs systems maintenance tasks, such as system back-up, recovery, and file maintenance to promote uptime and efficient performance. Acquires, installs, and tests system software upgrades and computer components. Configures software and resolves technical problems. Maintains documentation of IT infrastructure and troubleshooting procedures.
Systems Administrator II SALARY RANGE
BASE 50%
$90,599
TOTAL 50%
$93,080
Job Level
P02
Job Code
IT10000135
Education/Degree
Bachelor's Degree
Reports To
Manager
Systems Administrator II Skills and Competencies List
12 general skills or competencies (Job family competencies) for Systems Administrator II
1
Job Family Competencies –
Technical Support
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Describes the difference between the three levels of technical support.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Gathers customer data, such as problem descriptions and network details for prompt technical support.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Delivers tier II support services to resolve and diagnose complex technical problems.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Facilitates training to employees on the development and delivery of standard technical assistance.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Creates a monitoring system to evaluate technical support metrics and maximize customer support.
See 4 More Skill Behaviors
2
Job Family Competencies –
Disaster Recovery
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Describes the concept, definition, and related terms in disaster recovery.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Documents issues that arise during disaster recovery testing to ensure execution of appropriate remediation plan.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Executes testing processes to validate the effectiveness of disaster recovery plans.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Defines a communication plan for disaster events to ensure awareness of all stakeholders across our organization.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Defines data recovery and protection strategies to target the prevention of cybercrime and security breaches.
See 4 More Skill Behaviors
3
Systems Administrator II
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Systems Administrator II
Proficiency Level - 4
5
Competency for -
Systems Administrator II
Proficiency Level - 5
6 soft skills or competencies (core competencies) for Systems Administrator II
1
Core Competencies –
Attention to Detail
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Lists best practices and tools to maintain high accuracy and thoroughness in the workplace.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Uses checklists to ensure that information goes out error-free.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Suggests solutions to issues that arise while executing the tasks.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Employs techniques for motivating personnel to meet or exceed accuracy goals.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Leads the creation of tools for enhancing and assuring accuracy.
See 4 More Skill Behaviors
2
Core Competencies –
Time Management
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Explains the importance of time management in driving the overall productivity of our business.
See 4 More Skill Behaviors
Level 2 Behaviors
(Light Experience)
Follows an updated calendar to list and complete tasks and assignments according to priority level.
See 4 More Skill Behaviors
Level 3 Behaviors
(Moderate Experience)
Utilizes departmental tools and best practices to organize tasks effectively and productively.
See 4 More Skill Behaviors
Level 4 Behaviors
(Extensive Experience)
Manages teams in streamlining work-related tasks to prioritize highest value tasks firsts.
See 4 More Skill Behaviors
Level 5 Behaviors
(Mastery)
Leads transformational changes to work plans to drive the proper utilization of time and resources.
See 4 More Skill Behaviors
3
Systems Administrator II
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Systems Administrator II
Proficiency Level - 4
5
Competency for -
Systems Administrator II
Proficiency Level - 5
Summary of Systems Administrator II skills and competencies
There are 0 hard skills for Systems Administrator II.
12 general skills for Systems Administrator II, Technical Support, Disaster Recovery, IT Environment, etc.
6 soft skills for Systems Administrator II, Attention to Detail, Time Management, Initiative, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Systems Administrator II, he or she needs to be skilled in Attention to Detail, be proficient in Time Management, and be proficient in Initiative.
12 general skills for Systems Administrator II, Technical Support, Disaster Recovery, IT Environment, etc.
6 soft skills for Systems Administrator II, Attention to Detail, Time Management, Initiative, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Systems Administrator II, he or she needs to be skilled in Attention to Detail, be proficient in Time Management, and be proficient in Initiative.
It's Easy to Get Started
Get the precision you need to assess, hire, and develop top talent with skills and competencies – see how with a personalized demo.