Skills & Competencies for Telecommunications Supervisor III

Telecommunications Supervisor III job profile

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JOB SUMMARY for Telecommunications Supervisor III

Oversees a team of specialists to support the maintenance of an organization's telecommunications system.

JOB RESPONSIBILITIES for Telecommunications Supervisor III

Coordinates the installation and repairs of telecommunication equipment. Manages and delegates work orders and assignments. Helps solve and troubleshoot complex issues to mitigate the impact on the performance of the network. Identifies and implements process improvements and leads the implementation of new technologies.

Telecommunications Supervisor III SALARY RANGE

BASE 50%
$125,084
TOTAL 50%
$130,678
Job Level
M01
Job Code
IT10000283
Education/Degree
Bachelor's Degree
Reports To
Manager

Telecommunications Supervisor III Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Telecommunications Supervisor III skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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8 general skills or competencies (Job family competencies) for Telecommunications Supervisor III

1 Job Family Competencies – Technical Troubleshooting
Proficiency Level -2
Skill definition-Utilizing the latest approaches and advanced tools to anticipate, diagnose, and resolve technical issues and concerns.
Level 1 Behaviors
(General Familiarity)
Cites examples of basic troubleshooting steps for general technical issues.
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Level 2 Behaviors
(Light Experience)
Applies basic troubleshooting methods to resolve technical issues from customer queries.
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Level 3 Behaviors
(Moderate Experience)
Diagnoses and resolves complex technical problems with troubleshooting devices.
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Level 4 Behaviors
(Extensive Experience)
Creates troubleshooting guidelines to help staff tackle technical problems efficiently and effectively.
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Level 5 Behaviors
(Mastery)
Adapts to new trends and technologies to provide effective and helpful technical troubleshooting support.
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2 Job Family Competencies – IT Environment
Proficiency Level -2
Skill definition-Using all IT infrastructure, hardware, software, and systems to support business operations and achieve business strategies.
Level 1 Behaviors
(General Familiarity)
Cites examples of IT management methodologies and best practices.
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Level 2 Behaviors
(Light Experience)
Applies established IT standards to ensure and maintain the functionality of the IT environment.
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Level 3 Behaviors
(Moderate Experience)
Executes security policies and procedures to maintain a secured IT environment in our business.
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Level 4 Behaviors
(Extensive Experience)
Delivers strategic solutions to drive continuous improvements to the IT environment.
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Level 5 Behaviors
(Mastery)
Builds automated scripts to streamline the operations of enterprise IT environments.
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3 Telecommunications Supervisor III - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Telecommunications Supervisor III
Proficiency Level - 4
5 Competency for - Telecommunications Supervisor III
Proficiency Level - 5

10 soft skills or competencies (core competencies) for Telecommunications Supervisor III

1 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -3
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Cites examples of SOP practices in our business operations.
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Level 2 Behaviors
(Light Experience)
Assists in the preparation of internal standard operating procedures (SOP).
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Level 3 Behaviors
(Moderate Experience)
Ensures internal SOPs are in compliance with industry standards and regulations.
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Level 4 Behaviors
(Extensive Experience)
Develops and delivers training programs to ensure our SOPs are fully communicated and adhered to.
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Level 5 Behaviors
(Mastery)
Champions the adoption of SOP to foster efficiency and consistency.
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2 Core Competencies – Planning and Organizing
Proficiency Level -2
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Cites potential challenges and workplace issues in delegating tasks that may impede well coordinated work.
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Level 2 Behaviors
(Light Experience)
Assists in identifying and breaking tasks into a sequence of steps for a more organized task plan.
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Level 3 Behaviors
(Moderate Experience)
Aligns tasks and priorities with business goals and objectives.
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Level 4 Behaviors
(Extensive Experience)
Creates programs to improve planning and organization of work to achieve business objectives.
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Level 5 Behaviors
(Mastery)
Builds and designs organizational systems and planning tools to enhance overall productivity.
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3 Telecommunications Supervisor III - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Telecommunications Supervisor III
Proficiency Level - 4
5 Competency for - Telecommunications Supervisor III
Proficiency Level - 5

Summary of Telecommunications Supervisor III skills and competencies

There are 0 hard skills for Telecommunications Supervisor III.
8 general skills for Telecommunications Supervisor III, Technical Troubleshooting, IT Environment, Local Area Networks, etc.
10 soft skills for Telecommunications Supervisor III, Standard Operating Procedures (SOP), Planning and Organizing, Coordination, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Telecommunications Supervisor III, he or she needs to be skilled in Standard Operating Procedures (SOP), be proficient in Planning and Organizing, and be proficient in Coordination.

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